
Driver's Way Pelham
Pelham, AL
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Mark was very helpful and went above and beyond to get me everything I needed. I would definitely recommend him do anyone that’s looking for a vehicle. everything I needed. I would definitely recommend him do anyone that’s looking for a vehicle. More
I am so amazed by the fantastic treatment that I received from Joe in the service department. He was so courteous and attentive. I felt like I was his most important customer and I actually got his card and from Joe in the service department. He was so courteous and attentive. I felt like I was his most important customer and I actually got his card and wrote down the owners (managers email). I have bee traveling so had yet to send an email but just last nite as I went to sleep I was thinking I NEED TO WRITE THAT EMAIL. Joe went above and bed for me and I suspect that he does so with his easy smile and calm manner with all of your happy customers. Most places once the sale is done then you are just a person or a hassle to deal with, but not with Joe. He seems delighted to help you in any way. I know that I had a problem and still do sadly with the doors of my jeep not shutting and then saying DOOR AJAR but he took care of all my others concerns. I am from Birmingham but have lived in New York for 34 years and never have I had such wonderful customer service. He is a treasure. More
So far so good. The staff have been very accommodating and willing to help. They respond promptly and have handled everything without us having to go into the dealership and willing to help. They respond promptly and have handled everything without us having to go into the dealership More
Very friendly team at the service department. I go there for my oil changes and they are always very nice to me. Wonderful team at the service department. there for my oil changes and they are always very nice to me. Wonderful team at the service department. More
Ford Explorer Limited Mike Wahl did a really good job of communicating and getting the deal processed quickly. The car needed a little detailing and since we live 2 hours Mike Wahl did a really good job of communicating and getting the deal processed quickly. The car needed a little detailing and since we live 2 hours away, they took off $150. Would recommend them and would buy from them again. More
Marshall was very helpful and answered all my questions. The process went very quickly. I will recommend Marshall and driver’s Way to anyone looking for a reasonably priced vehicle. The process went very quickly. I will recommend Marshall and driver’s Way to anyone looking for a reasonably priced vehicle. More
Very satisfied with the entire experience,with the purchase of my Vehicle. Would recommend to everyone. Daniel Sullivan explain to me every question I ask about purchase of my Vehicle. Would recommend to everyone. Daniel Sullivan explain to me every question I ask about More