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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,334 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,334 reviews

April 24, 2025

Jill is the BEST Associatd I ever worked with. she works fast and efficient I love her thank you so much for helping me get in my 2023 car More

by Lins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill
Apr 25, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the fantastic review! Jill really is a star, and we're so glad she made the process fast and efficient for you. Enjoy your new 2023 car, and we're grateful you chose to work with us!

April 23, 2025

Thad helped me out and the customer service was outstanding. I would recommend driveway service if you’re trading in your car. Buying or trading car is so easy in their platform. More

by Mikhail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad
Apr 24, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the wonderful review! We're thrilled to hear that Thad provided outstanding service and that you found our platform easy to use for trading in your car. We really appreciate your recommendation and look forward to assisting you again in the future!

April 23, 2025

The service was great and it was easy to reach my agent anytime I had any questions More

by j.a.ojeda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leisha
Apr 24, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the fantastic review! We’re thrilled to hear that the service was great and that you had easy access to your agent whenever you had questions. We’re always here to help, and we appreciate you choosing Driveway!

April 22, 2025

A few cons but overall happy with the car purchase! There was a mess up on the paper work, we waites over 3 hours for our car due to improper communication. Just for the car to have a dead battery and More

by Paloma.crafton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel and her manager
Apr 24, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback, Paloma. We’re glad to hear you’re overall happy with your car purchase, though we apologize for the issues you encountered with the process. Dane from our Customer Care team has reached out directly and left a voicemail. When it’s convenient for you, please feel free to get in touch so we can discuss your experience further and work toward a resolution. We appreciate your patience and look forward to assisting you.

April 21, 2025

Team was very fast and helpful. Professional, kind, and ready to assist with my specific requests. More

by angelmiller16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leisha, Alex, Tari and Lydia
Apr 22, 2025 -

Driveway - Online Convenience Delivered responded

Hi Angel, Thank you so much for the kind words! We're so happy to hear our team was able to meet your needs with speed, professionalism, and care. It was a pleasure assisting you, and we’re always here if you need anything in the future!

April 20, 2025

Thad was amazing and very patient with me! Couldn’t have asked for anybody better! More

by jasminemglassco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad Michaela
Apr 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Jasmine, Thank you so much for the kind words! We’re so happy to hear that Thad was amazing and patient throughout your experience—he truly cares about making things as smooth and supportive as possible. We couldn’t ask for a better team member, and we’re glad you felt the same! Thanks for choosing Driveway—we’re grateful for the opportunity to work with you!

April 20, 2025

Did everything from home even the car was brought to my home fast a d stress free no run around straight to business thank you Driveway More

by Marcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Driveway
Apr 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Marcus, Thanks for the awesome review! We’re so glad to hear the process was fast, stress-free, and straight to the point—exactly how it should be. Getting everything done from home and having the car delivered right to you is what we’re all about! Appreciate you choosing Driveway, and we hope you’re loving your new ride!

April 19, 2025

I just sent in my review but I forgot to mention Julie. Very helpful too! More

by lanancedar
Recommend Dealer
Yes
Employees Worked With
Forgot to mention Julie.
Apr 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the follow-up shoutout to Julie—she’s an important part of the team, and we’re thrilled she was helpful during your journey!

April 19, 2025

Rachael was great! She was very knowledgeable and so helpful through the entire process. She made us feel very comfortable with the transaction and her follow up was gr More

by wrbcbrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rachael, Parker
Apr 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the kind words! We’re thrilled to hear that Rachael took such great care of you. Her knowledge, support, and thoughtful follow-up are exactly the qualities we hope to bring to every customer interaction, and we’re so glad she helped make your experience a comfortable one. We’ll be sure to pass along your appreciation—she’ll be so happy to hear it! Thanks again for choosing Driveway!

April 18, 2025

Derick was awesome! He gave me tons of information on the vehicle and other vehicles were provided also. The overall experience with online buying seemed like it is very More

by Karebare504
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derick, Kyle
Apr 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for sharing your experience! We're so glad to hear that Derick was awesome and gave you plenty of helpful information—he’s great at what he does, and we’ll be sure to pass along your shoutout. We totally understand that online car buying isn’t always the right fit for everyone, and we appreciate you giving it a shot with us. If you ever decide to revisit it in the future, we’ll be here and ready to help!

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