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Driveway - Online Convenience Delivered

Portland, OR

4.7
1,631 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,631 reviews

January 14, 2026

Lucas was the most straight forward, professional person I’ve dealt with in quite some time. He listened to what was important to me without being impatient or dismissive. It’s important to feel comfortabl More

by sarabreschinisb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LUCAS
Jan 16, 2026 -

Driveway - Online Convenience Delivered responded

Hi Sara, Thank you so much for the amazing 5 star review. We are thrilled to hear how positive your experience has been with Lucas. His professionalism, honesty, and genuine care truly make a difference, especially with such an important decision. We are glad he made you feel heard, comfortable, and confident throughout the process. Congratulations on closing your deal, and we are excited for you to receive your vehicle soon. We will be sure to share your kind words with Lucas. Here is to a smooth delivery and an exciting start to 2026!

January 12, 2026

The process will driveway was superb. Every person who contacted me was overly polite and neither job from the very first person whom was Ray. My only complaint was from the dealer that t More

by kdsd1011
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 13, 2026 -

Driveway - Online Convenience Delivered responded

Hi Kevin, Thank you for sharing your feedback and for highlighting the superb service you received from our team, especially Ray. We’re glad the process with Driveway.com was smooth and that the interior of your vehicle met your expectations. We truly appreciate your honesty regarding the exterior condition and tire issue—we’ll make sure your feedback is shared to help improve future deliveries. We hope you enjoy your vehicle and that it brings you many great drives!

January 09, 2026

Great communication with Thad and shaina. We couldn't be more happy with their service More

by brandonandchelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
That and Shaina
Jan 09, 2026 -

brandonandchelle responded

They have been very helpful in the whole process

Jan 09, 2026 -

brandonandchelle responded

They have been very helpful in the whole process

Jan 16, 2026 -

Driveway - Online Convenience Delivered responded

Thanks for sharing your feedback, Brandon! We appreciate the shoutout to Thad and Shaina. We look forward to assisting you again in the future.

January 09, 2026

It was a legit experience only thing I did not like is they tried to not send the tags in the delivery driver was trying to sync phone and was leaning up against the car on delivery but Elizabeth pushed m More

by Miztamk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jan 09, 2026 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for taking the time to share your experience. We are glad to hear you love your car and that everything was as advertised, that is always our goal. We also appreciate your feedback about the delivery and tags. We are happy Elizabeth was able to guide you through and that our teams were there when you needed them. Your trust means a lot to us and we hope every drive brings a smile. Thank you again for choosing Driveway.com.

January 08, 2026

Sairah was great to work with and met my every need! They even got me additional pictures of the car from the dealer! Totally satisfied with this company and highly recommend them! More

by Joecaplan34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sairah
Jan 09, 2026 -

Driveway - Online Convenience Delivered responded

Hi Joe, Thank you so much for sharing this! We’re thrilled to hear that Sairah was able to meet all your needs and go the extra mile to get you the additional pictures. It’s wonderful knowing you felt supported and satisfied throughout the process.

January 07, 2026

Savannah was phenomenal! She was extremely helpful throughout the entire process. Was always responsive and even helped me find another vehicle when initial vehicle was sold! More

by stricknj1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savannah
Jan 09, 2026 -

Driveway - Online Convenience Delivered responded

Hi Noah, Thank you for taking the time to leave this and for trusting us with such an important purchase. We are so happy Savannah was there for you every step of the way, especially when the first vehicle was no longer available. That kind of care and follow through is exactly what we hope every customer feels. We will be sure to share your kind words with her. We truly appreciate you choosing Driveway.com and hope you are loving your new vehicle!

January 06, 2026

I enjoyed working with Thad he was patient and very helpful with my car purchase More

by Leniseartis12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad
Jan 09, 2026 -

Driveway - Online Convenience Delivered responded

Hi Lenise, Thank you so much for sharing this. We are really glad Thad was able to make your car purchase feel easy and comfortable. Having someone who takes the time to be patient and truly helpful makes all the difference. We will be sure he sees your kind words. Wishing you lots of happy moments in your Cadillac XT5 and thank you again for choosing Driveway.com!

January 03, 2026

Overall, I had a very good experience purchasing my vehicle through Driveway. The process was straightforward, communication was consistent, and everything was handled professionally from start to fini More

by Dillontayobaby
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jarod
Jan 04, 2026 -

Driveway - Online Convenience Delivered responded

Hi Dillon, we’re so glad to hear your experience with Driveway.com was smooth and stress free. It’s great that the process felt straightforward, communication was consistent, and your vehicle arrived exactly as advertised. We’re happy we could provide a convenient and modern way to handle most of the process remotely. Thank you for sharing your feedback and for recommending Driveway.com—we look forward to helping you again in the future!

January 03, 2026

Celia was great to work with! I would recommend her for your next vehicle purchase! More

by flygirl258
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Celia
Jan 04, 2026 -

Driveway - Online Convenience Delivered responded

Hi Christina, we’re so glad to hear that working with Celia made your Driveway.com experience a positive one. It’s great to know she provided excellent support, and we really appreciate you recommending her to others. Thanks for sharing your experience!

December 30, 2025

This was one of the best car transactions I’ve ever been in, my driveway representative Thad has the very best customer service. I will definitely be back to purchase another vehicle from driveway. Highly r More

by Davidrvd57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad, Alden, Jake, Felix, Cindy
Jan 04, 2026 -

Driveway - Online Convenience Delivered responded

Hi David, we’re thrilled to hear that your experience with Driveway.com was one of the best car transactions you’ve had. It’s wonderful that Thad was able to provide such excellent customer service and make the process smooth for you. We can’t wait to help you find your next vehicle and really appreciate your recommendation!

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