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Driveway - Online Convenience Delivered

Portland, OR

Overview
Reviews
4.8
1,805 Reviews
Call Dealership (833) 997-0790
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No Retail Location

Portland, OR

97225

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Showing 1,805 reviews

May 22, 2026

Working with Ms Williams and Kelly has been great, they answered all my questions and phone calls right away which i appreciate so much. They were able to help me out with my circumstances and couldn’t be More

by Hamdi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms. Willam’s, Kelly
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May 22, 2026 -

Driveway - Online Convenience Delivered responded

Hamdi, thank you for your time, business and feedback. Aquanetta and Kelly will both be proud to hear their informative, prompt guidance earned your commendations. We truly appreciate you purchasing your new Mazda through Driveway, and we wish you many safe and fun adventures to come. Be sure to consider us again whenever we can next be of help to you.

May 22, 2026

DAudric made the experience awesome ! He really made me feel Comfortable doing everything he can to make sure my purchase was easy on my end. More

by matthew.machuca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAudric
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May 22, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience, Matthew. We’re glad to hear DAudric made the process such a positive one for you. Helping customers feel comfortable and making the purchase as easy as possible is exactly what we strive for. Enjoy your new vehicle and please consider Driveway again down the road.

May 21, 2026

My experience with the dealership was a bit rocky, but we got there in the end! The employees I worked with were great. More

by TOien25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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May 22, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for your patience and for choosing Driveway. We're glad to hear our team was helpful and we look forward to assisting you again one day.

May 21, 2026

They make it easy and convenient to buy a car. Would purchase from here again. More

by earlyc155
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William
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May 22, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for your feedback! We’re glad to hear you found the process of purchasing your vehicle through Driveway easy and convenient. That’s exactly what we strive for. We truly appreciate your support and look forward to assisting you again when you’re ready for your next vehicle!

May 21, 2026

Everyone was so helpful throughout my purchase and trade. I will definitely recommend Driveway to my family and friends. More

by Kaylynn.williamson12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destiny
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May 22, 2026 -

Driveway - Online Convenience Delivered responded

Kaylynn, we're pleased you found our Driveway team helpful during your purchase and trade-in. Thank you for choosing us and for recommending us to your family and friends! We wish you many safe and fun travels ahead and hope that you'll choose to work with us again in the future.

May 21, 2026

Danielle has been very friendly and helpful with the process of purchasing my vehicle. I really appreciated the time she took to get the financing I need. More

by aseverns12
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle
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May 22, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback about Danielle! We are thrilled to hear that she was so helpful in securing your financing, and we'll be sure to pass along your kind words. Congrats on your new ride, and thank you for choosing Driveway!

May 22, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback about Danielle! We are thrilled to hear that she was so helpful in securing your financing, and we'll be sure to pass along your kind words. Congrats on your new ride, and thank you for choosing Driveway!

May 21, 2026

I started the purchase process a month ago. Three weeks later, they couldn't find a delivery driver. 20 minutes after I said I found something local, they found one (coincidence?). Vehicle was More

by KG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan
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May 22, 2026 -

Driveway - Online Convenience Delivered responded

Hello KG, We appreciate you taking the time to share your experience and understand how frustrating it can be when timing, delivery coordination, and vehicle readiness don’t line up the way they should. Especially when it impacts your ability to drive and fully enjoy your purchase. What you’ve described isn’t the kind of experience we want customers to have, and your feedback highlights some important gaps that deserve a closer look. Regrettably, we’re unable to locate your account based on this username. We’d really like the opportunity to review your situation and help however we can. Please reach out to our team directly so we can continue the conversation: Email: support@driveway.com Phone: 888-378-3929 We hope to connect with you soon.

May 26, 2026 -

KG responded

There is no way to fix this and even if I thought there were, this isn't customer service. It's a review site. I'm not asking for a resolution unless you can somehow get my vehicle and plates to me 3 weeks ago instead of 4 weeks from now. Purchasing a vehicle at a dealership takes an hour, ends with temp tags on a drivable vehicle, with permanent plates arriving within a week. I was just informed via email from Driveway that it will take around 4 more weeks to get plates delivered. 2 months from purchase and 1 month past the return window before the vehicle is even street legal to be tested. It's a damn good thing I didn't trade in my other vehicle.

May 21, 2026

The customer care representative went above and beyond, friendly, professional and very knowledgeable. Answered every question and concern quickly, definitely one of the most pleasant experiences I've eve More

by SA_TEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayzen
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May 21, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience working with our Driveway team! We’re thrilled to hear our Customer Care team made such a strong impression with their friendly, professional, and knowledgeable support. Going above and beyond to answer every question and ensure you feel confident throughout the process is exactly what we strive for, so it’s wonderful to know we delivered that for you. We truly appreciate your kind words and look forward to assisting you again with any future needs!

May 21, 2026

Great experience with Driveway during my trade-in and vehicle purchase. The representative Briggs, who helped me was professional, responsive, and made the whole process smooth and easy. Really appreciat More

by andrew.fatu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briggs
Report | Print
May 21, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience purchasing a vehicle through Driveway. We’re glad to hear everything went smoothly with your trade-in and purchase. It’s great to know Briggs provided professional, responsive support and helped make the process easy from start to finish. Thanks again for choosing Driveway and for the recommendation! Enjoy your new Tesla!

May 21, 2026

Lizbethr is the best she was so helpful and friendly. My car is perfect. Thank you for making the process as easy and as stress free as possible. More

by DC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizbethr
Report | Print
May 21, 2026 -

Driveway - Online Convenience Delivered responded

We’re happy to hear Lizbeth made such a great impression with her friendly and helpful support. It’s wonderful to know she helped make the process simple and stress-free for you. Thank you for sharing this feedback, and for choosing Driveway.

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