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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,270 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,270 reviews

March 23, 2025

Worst experience of my life, not only did they not secure the vehicle after the numerous hoops they make you jump thru like actually adding the vehicle to your insurance, making a deposit and hard pulling yo More

by Clopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leisha, Brandon, Lizbeth, Brad
Mar 27, 2025 -

Driveway - Online Convenience Delivered responded

Hi Cynthia, We’re very sorry to hear about your experience and understand how frustrating this must have been. While we do our best to secure vehicles during the purchasing process, availability can change quickly, and we regret that this happened in your case. This is certainly not the experience we want for our customers. We truly appreciate your feedback and have submitted it internally through a support ticket. Our Customer Care team will be reviewing your concerns, and one of our agents will be reaching out to you directly to discuss your experience in more detail. Thank you for bringing this to our attention. We value the opportunity to improve and hope to assist you further.

March 23, 2025

Exceptional! The easiest, most convenient process. All staff were professional, communicative and all around wonderful! More

by codyem1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David; Keith; Haley
Mar 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you, Cody! 🌟 We're thrilled to hear that you had such an exceptional and seamless experience with us! Our team takes pride in making the process as easy and convenient as possible. We truly appreciate your kind words and hope to work with you again in the future! 🚗💙

March 22, 2025

great experience from start to finish. Everything i was would happen did , in an efficient and professional manner.great job More

by kenb5556
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 27, 2025 -

Driveway - Online Convenience Delivered responded

Thanks for the great review, Ken! We're thrilled to hear everything went just as expected in an efficient and professional way. Enjoy your experience, and we’d love to help again in the future! 🚗🙌

March 22, 2025

Very nice people. Customer service was nice and very informative. Everything happened as planed in a timely manner. More

by Wittsend2000
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
Mar 27, 2025 -

Driveway - Online Convenience Delivered responded

So glad to hear you had a smooth and well-planned experience! Our team prides itself on being informative and making the process easy. Thanks for sharing your feedback!

March 21, 2025

The process with driveway went extremely smooth. There is not enough good things I can say about Derick who guided me through it all, he was very responsive, personable, and helpful with whatever it More

by Cristian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick
Mar 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you, Cristian! We're thrilled to hear that your experience with Driveway was so smooth and that Derick provided exceptional support throughout the process. We'll be sure to pass along your kind words!

March 21, 2025

Ariana was great. Answer all my questions. Will definitely tell my friends about Driveway thanks for the great service More

by Lozano.evie87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariana
Mar 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you! We're so glad to hear that Ariana provided great service and answered all your questions. We truly appreciate your recommendation and look forward to helping you or your friends in the future!

March 21, 2025

Great job on everyone part at driveway loved doing business with the team will be a return customer More

by stthomas_jerrygirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Nelson
Mar 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much! We're thrilled to hear that you had a great experience with our team. We truly appreciate your support and can't wait to assist you again in the future. See you next time!

March 21, 2025

Alejandro and Hayden were so helpful! They made this process quick and easy! They answered all of my questions and helped with everything! More

by Kyleeadderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro and Hayden
Mar 27, 2025 -

Driveway - Online Convenience Delivered responded

Thanks for the awesome review, Kyle! We're so glad Alejandro and Hayden made the process quick and easy for you. We’ll be sure to pass along your kind words to them

March 20, 2025

As someone Who was in the market to look for a new car I was able to Be helped by Michelle B, who took very good care of me and my concerns! she was able to help me through the process of having all my corr More

by Silvanasalgut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MICHELLE B
Mar 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your amazing review! 🎉 We're so glad Michelle B. provided such exceptional support and made your car-buying experience smooth and stress-free. It’s wonderful to hear that she kept everything organized and ensured your car was reserved. Congratulations on your new ride! 🚗✨ Enjoy every mile, and let us know if we can assist you in the future!

March 20, 2025

Leisha was awesome to work with and made the process easy and uncomplicated. All steps were easy to navigate as well. More

by chelslthompson16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leisha
Mar 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your review! We're so glad to hear that Leisha made the process easy and stress-free for you. 😊 We appreciate your kind words and are always here to help.

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