Driveway - Online Convenience Delivered

The entire team at Driveway was wonderful! I started my journey off a week ago with Thad the sales representative that helped me set up my car deal, he was so patient and sweet and ultimately I started my journey off a week ago with Thad the sales representative that helped me set up my car deal, he was so patient and sweet and ultimately the reason why I decided to continue to buy my new car through Driveway! This is a wonderful experience compared to going to a dealership. More

Had an amazing experience working with Driveway to secure my new ride. It took 13 days from selecting the car online to having it delivered to my address, and it was such a smooth process! There were about 5 my new ride. It took 13 days from selecting the car online to having it delivered to my address, and it was such a smooth process! There were about 5 people I worked with throughout the entire process, each owning a different step. They all were exceptional communicators and continuously kept me updated along the process. Tasha, Devin, Jack, Melissa, and Brandon thanks for an amazing buying experience y’all rock! I’ll definitely be coming back to Driveway for future car purchases 😁 More

I am in very happy disbelief at how straightforward and seamless a process it has been to select my car, go through the approval process and prepare for delivery of my new vehicle in my driveway! I am gra seamless a process it has been to select my car, go through the approval process and prepare for delivery of my new vehicle in my driveway! I am grateful to all at Driveway.com for making this happen and a special thanks to Elizabeth for being patient, explaining all so clearly and for the exceptional support throughout this process. Personally, I recommend this to anyone who is needing to purchase a car. More

Good experience so far. Just waiting on the delivery. I’d like to give a special shoutout to Jill who helped me on the phone. She was excellent! Just waiting on the delivery. I’d like to give a special shoutout to Jill who helped me on the phone. She was excellent! More

I'm so happy I chose Driveway! My husband raved about them after purchasing his truck through them, so I knew I wanted to go their way when purchasing a vehicle Everyone has been My husband raved about them after purchasing his truck through them, so I knew I wanted to go their way when purchasing a vehicle Everyone has been such a pleasure to work with. Arianna has been so on top of everything, and it's been so much more pleasant than heading to a local dealer. I can't thank everybody at Driveway enough. More

Communication was simple, informative and comprehensive. Info regarding online vehicle purchasing was explained; info on hybrid technology was offered Info regarding online vehicle purchasing was explained; info on hybrid technology was offered More

Super happy with the wide selection of vehicles, but Jill is the reason I made the purchase! is the reason I made the purchase! More

I had the pleasure of completing my purchase with Leisha. She was so supportive, kind, and informative throughout the process, and as a first-time buyer, it was so reassuring and very much appreciated. She m She was so supportive, kind, and informative throughout the process, and as a first-time buyer, it was so reassuring and very much appreciated. She made it feel seamless and exciting! I can’t recommend her enough. Thank you, Driveway and Leisha!! More

Hamilton Honda on New Jersey is run by the Lithia financial group which operates driveway.com. I had a 2012 Lexus RX350 shipped down to Kentucky where I live because I was interested in purchasing it financial group which operates driveway.com. I had a 2012 Lexus RX350 shipped down to Kentucky where I live because I was interested in purchasing it, I made the transaction through driveway.com and this dealership fulfilled it. Driveway.com said if I didn't want the car I had 7 days or 400 miles to decide and if i sent it back it would cost $836. As soon as I received the car I took it to a small privately owned garage who charged me $42 for a pre-purchase inspection, they discovered a timing cover leak and the only way to fix it on this year of car is to pull the entire engine out, which according to the local Lexus dealership that I asked for a quote can cost around $5,000. I explained to driveway.com what happened and they called the local mechanic who's invoice I provided to driveway.com along with the invoice from the local Lexus dealership and driveway.com told me that it was regular maintenance for the year and model of the car, I asked them what they would do to fix this because it wasn't mentioned anywhere in the description of the car and I'm in disbelief that a Honda mechanic at the dealership missed this when they were inspecting it, they said they would do NOTHING because it's considered regular maintenance!!! I want them to show me where in the Lexus owners manual it says a timing cover leak is regular maintenance. I told them that since the dealership "didn't find this problem" then what happens when we drop the engine and take it all apart and there are more problems with it? They again said they would do NOTHING! All driveway.com did was waste my time and money, I had to pay for the car to be shipped back to New Jersey which was $836, I paid for the inspection on the car and wasted so much time for a lemon they would do nothing about. Driveway.com set me up and unloaded a car with over $5,000 worth of issues on me and then wouldn't do anything to help with it. Do not trust this dealership or driveway.com!!! More

Rachel was wonderful, cordial, clear, concise and a pleasure to work with. She made sure I got Driveway everything I needed and was a lot of fun along the way. pleasure to work with. She made sure I got Driveway everything I needed and was a lot of fun along the way. More