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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,336 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,336 reviews

February 23, 2025

What a great experience, from the get go! I purchase a 2024 Toyota Corolla for my wife a few weeks before Christmas and every thing went perfectly! From Patrik who set up my initial paperwork More

by joclayto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrik, Patty, Cheyenne
Feb 25, 2025 -

Driveway - Online Convenience Delivered responded

Dear Joe, Thank you for sharing your fantastic experience! We’re thrilled to hear that everything went perfectly with your 2024 Toyota Corolla purchase—what a great gift just before Christmas! It’s wonderful to know that Patrik, Patty, and Cheyenne all played a part in making the process smooth and seamless for you. We truly appreciate your trust in us and are so glad we could help. If you ever need anything in the future, don’t hesitate to reach out. Wishing you and your wife many happy miles in your new Corolla!

February 21, 2025

Leisha and the staff at Driveway were so helpful. They held my hand through the entire process. Leisha answered every question that I could possibly have through every step. To me, it's an unconventi More

by L.J. Green
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leisha Salcedo, Brooklyn, Glee
Feb 25, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for your kind words! We're delighted to hear that Leisha and our entire team made the process smooth and reassuring for you. We understand that buying a car in an unconventional way can feel daunting, so it's wonderful to know that you felt at ease and well-informed every step of the way. We're thrilled to be your choice for future car purchases and look forward to assisting you again. Enjoy your new ride!

February 21, 2025

Hayden was amazing and helped me make a quick purchase! I appreciate that he plans on helping me from purchase to delivery! More

by kaitlin.crews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden
Feb 25, 2025 -

Driveway - Online Convenience Delivered responded

Dear Kaitlin, Thank you for your wonderful review! We’re so glad to hear that Hayden made your purchase quick and easy. It’s great to know that he’s supporting you throughout the entire process, from purchase to delivery. We appreciate your trust in us and look forward to getting your new vehicle to you! If you need anything along the way, don’t hesitate to reach out.

February 20, 2025

Shane provided stellar customer service. Some minor hiccups they went above and beyond to resolve. More

by Tay Robinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Kris, Derrick
Feb 25, 2025 -

Driveway - Online Convenience Delivered responded

Dear Tay, Thank you for your review! We’re happy to hear that Shane provided you with stellar customer service and that our team went above and beyond to resolve any hiccups along the way. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.

February 20, 2025

Rachel Stayed with me throughout the whole process and explained everything in detail. It made my purchase super simple and pleasurable. More

by Phil.miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 24, 2025 -

Driveway - Online Convenience Delivered responded

Dear Phil, Thank you for your kind words! We’re so glad to hear that Rachel provided you with a smooth and enjoyable purchasing experience. Making the process simple and stress-free is what we strive for, and we’re happy she could guide you every step of the way. We truly appreciate your business and hope you love your new vehicle!

February 19, 2025

Great services and friendly team. Totally recommend them to anyone. Amazing communication and amazing team. More

by daryluztavares654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica, Julia, John, Luke
February 19, 2025

I bought a Lexus. Car was beautiful. I needed to return because of issues with my back and the seats being a little firm for me. Very hard to get people to respond whe More

by Patty B
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Lidia Martinez- very good
Feb 24, 2025 -

Driveway - Online Convenience Delivered responded

Dear Patty, Thank you for sharing your experience. We’re truly sorry that our communication fell short and caused frustration during your return process. We understand how unsettling it must have been to struggle with getting in touch when you needed help, and we sincerely apologize for the inconsistent follow-up. That’s not the experience we want for our customers, and we appreciate you bringing it to our attention. We’re glad that Lidia and Shane were ultimately able to assist you, but we recognize that the delays and communication gaps made this process more stressful than it should have been. Your feedback is invaluable, and we’re taking it seriously as we work to improve our customer support. If there’s anything else we can do for you, please don’t hesitate to reach out.

February 19, 2025

It was so quick and easy! My wife and I shopped until we found the car we wanted at the price we wanted... when we submitted the order late in the afternoon, I got a call less More

by Wsdehen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Bisson, Kyle and Brooklyn.
Feb 24, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your wonderful review! We're thrilled to hear that you and your wife had such a quick and easy experience finding the perfect car. Michelle and our team work hard to make the process as seamless as possible, and it's great to know that everything went smoothly for you. We truly appreciate your trust in us and hope you enjoy your new vehicle! If you ever need anything in the future, don’t hesitate to reach out.

February 18, 2025

Sold my second vehicle to them that my wife and I were no longer using due to a recent move. I tried various other sites, but they offered me the best price. The process was very smooth. It took them awhile More

by iamjeffdunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Hannah, Elexeia and Kaylee
Feb 18, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for choosing us again to sell your vehicle! We're glad to hear that we could offer you the best price and that the process was smooth overall. We appreciate your patience with the pickup timing and will take your feedback into account to improve. If you ever need our services again, we’d be happy to assist!

February 18, 2025

I was originally sold a vehicle through their Lithia dealer network (DCH Montclair) that had undisclosed cigarette smoke damage. Kasandra worked with me and paid to have the cigarette smell removed. Alt More

by Bowdeen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kasandra
Feb 24, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We sincerely apologize for the initial issue with the vehicle, but we’re so glad to hear that Kasandra was able to make things right for you. Providing excellent customer service and ensuring our customers feel valued is our top priority, and it’s great to know that, despite the setback, you still feel confident in purchasing with us again. We truly appreciate your patience and trust, and we look forward to helping you find the perfect vehicle in the future! If there’s anything else we can do for you, please don’t hesitate to reach out.

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