Driveway - Online Convenience Delivered

This was my first experience with purchasing a vehicle online and it was surprisingly easy. Even though I began the buying process during Christmas week the employees were very reliable and expertly handl online and it was surprisingly easy. Even though I began the buying process during Christmas week the employees were very reliable and expertly handled the buying process and my questions. The holidays caused some delays with paperwork and shipping but they were consistently on top of it and kept me up to date and informed through the entire process. Very courteous and knowledgeable staff. I'd strongly recommend them as a first time buyer. More

Everyone was very efficient and courteous. They were able to answer all my questions and were quick to respond. It was all a very pleasant experience- exactly what I needed after having to car They were able to answer all my questions and were quick to respond. It was all a very pleasant experience- exactly what I needed after having to car shop because of an accident that left my old car totaled.!! More

Sold my car to them and so far everything has been great they sent me the positive i had on the car and came to pick up my vehicle from my house . Everyone was very helpful and communication was there as we they sent me the positive i had on the car and came to pick up my vehicle from my house . Everyone was very helpful and communication was there as well . Just waiting on them to pay of my vehicle off but other than that its good to go ! More

They are very Profesional and paciente special Rachel she was very amazing i recommended to others friend to buy with you was very amazing i recommended to others friend to buy with you More

Rachel was awesome to work with and answered all questions and elaborated as needed. She was available and reachable.and made the process smooth and effortless. questions and elaborated as needed. She was available and reachable.and made the process smooth and effortless. More

I would say that the beginning process was easy and fluid. I didn’t like the constant change of delivery dates. Had to miss some time of work just so I could get my car. And it wasn’t on time! Wish I c fluid. I didn’t like the constant change of delivery dates. Had to miss some time of work just so I could get my car. And it wasn’t on time! Wish I could do half, however since it was my first time doin this I’ll give it the benefit of the doubt. More

Despite the fact that Driveway has had some pretty negative reviews on other sites, my experience was excellent. Admittedly I havent received my permanent registration yet but its only been 5 days an negative reviews on other sites, my experience was excellent. Admittedly I havent received my permanent registration yet but its only been 5 days and that wouldnt be expected to be completed for 3-4 weeks. Everyone I spoke with was helpful and accommodating. Kim, Amar, Parker and Cheyenne couldnt have been more professional. Driveway broke with protocol and allowed me to pick up the car myself and pay at the dealership. It was an out of state purchase making it more complicated but it went smoothly. I have no complaints providing my registration is completed on time. I was very happy with their virtual assessment and valuation of my car. I would use this service again. More

I was kind of skeptical about the process considering reviews on better business bureau. But I believe every process can be improved with feedback and willingness of change. I want to thank all of thos reviews on better business bureau. But I believe every process can be improved with feedback and willingness of change. I want to thank all of those that helped in the purchase of my old car 2018 Chevy Cruze LT because I had purchased a 2025 Kia Seltos. They were efficient professional and stood on their word!! I also appreciate the amount for my car $6450 which left me a little extra cash for the holidays after paying the lien off. More

They take your money and then promise delivery time and dates and they never show up I purchased 3 vehicles before Christmas and have still not received any of them I don't recommend them what so ever wors dates and they never show up I purchased 3 vehicles before Christmas and have still not received any of them I don't recommend them what so ever worse service ever More

Amanda was excellent to work with as was Alden. They listened to my concerns and provided a smooth buying process. Amanda especially went the extra mile to make sure I got the best terms possible o They listened to my concerns and provided a smooth buying process. Amanda especially went the extra mile to make sure I got the best terms possible on my purchase. Highly recommend. More