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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,269 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,269 reviews

April 25, 2025

Jill was very warm and professional. More people should learn from her people skills! Next time I look for a vehicle on driveway it will be through her from now on. Thanks Jill! More

by Hassan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill
Apr 25, 2025 -

Driveway - Online Convenience Delivered responded

Thank you, Hassan! We’re so glad to hear Jill made such a positive impression with her warmth and professionalism. She’s truly a gem, and we’ll be sure to pass along your kind words. Looking forward to working with you again in the future!

April 25, 2025

Rachel was very informative & helpful throughout the entire process. Additionally, whenever Rachel was busy her supervisor Lily was just as helpful in the process. More

by Wongtyler3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Lily
Apr 25, 2025 -

Driveway - Online Convenience Delivered responded

Thanks for the awesome feedback! We’re so glad Rachel kept you in the loop, and it’s great to hear Lily stepped in to keep things rolling smoothly too. We’ll be sure to pass along your kind words to both of them!

April 25, 2025

Megan was amazing. Answered all my questions within minutes. Zero judgment and just so sweet. Made it a priority to get be the vehicle i was looking for! This experienc More

by Sgilmour6814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan
Apr 25, 2025 -

Driveway - Online Convenience Delivered responded

Wow, Shannon, thank you for such an amazing review! We’re beyond thrilled to hear Megan made your experience so fantastic—especially with it being your 13th car! 🙌 She’s a rockstar, and we’ll be sure to pass along your kind words. Enjoy your new ride, and we’re so grateful you chose us!

April 24, 2025

Jill is the BEST Associatd I ever worked with. she works fast and efficient I love her thank you so much for helping me get in my 2023 car More

by Lins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill
Apr 25, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the fantastic review! Jill really is a star, and we're so glad she made the process fast and efficient for you. Enjoy your new 2023 car, and we're grateful you chose to work with us!

April 24, 2025

Rachel and Patrik and Nick have been absolutely amazing ! Rachel has remained consistent with communication and has went above and beyond as well as Nick and Patrik ! These guys deserve a raise for their d More

by Brito.angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel , Patrik , Nick , Jaclyn , Nathan
Apr 25, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the amazing feedback! We’re thrilled to hear that Rachel, Patrik, and Nick went above and beyond to provide top-notch service. We’ll definitely pass along your kind words, and we agree—they’re all deserving of some extra recognition for their dedication. Thanks again for choosing us!

April 23, 2025

Thad helped me out and the customer service was outstanding. I would recommend driveway service if you’re trading in your car. Buying or trading car is so easy in their platform. More

by Mikhail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad
Apr 24, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the wonderful review! We're thrilled to hear that Thad provided outstanding service and that you found our platform easy to use for trading in your car. We really appreciate your recommendation and look forward to assisting you again in the future!

April 23, 2025

The service was great and it was easy to reach my agent anytime I had any questions More

by j.a.ojeda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leisha
Apr 24, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the fantastic review! We’re thrilled to hear that the service was great and that you had easy access to your agent whenever you had questions. We’re always here to help, and we appreciate you choosing Driveway!

April 22, 2025

A few cons but overall happy with the car purchase! There was a mess up on the paper work, we waites over 3 hours for our car due to improper communication. Just for the car to have a dead battery and More

by Paloma.crafton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel and her manager
Apr 24, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback, Paloma. We’re glad to hear you’re overall happy with your car purchase, though we apologize for the issues you encountered with the process. Dane from our Customer Care team has reached out directly and left a voicemail. When it’s convenient for you, please feel free to get in touch so we can discuss your experience further and work toward a resolution. We appreciate your patience and look forward to assisting you.

April 21, 2025

Team was very fast and helpful. Professional, kind, and ready to assist with my specific requests. More

by angelmiller16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leisha, Alex, Tari and Lydia
Apr 22, 2025 -

Driveway - Online Convenience Delivered responded

Hi Angel, Thank you so much for the kind words! We're so happy to hear our team was able to meet your needs with speed, professionalism, and care. It was a pleasure assisting you, and we’re always here if you need anything in the future!

April 20, 2025

Thad was amazing and very patient with me! Couldn’t have asked for anybody better! More

by jasminemglassco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad Michaela
Apr 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Jasmine, Thank you so much for the kind words! We’re so happy to hear that Thad was amazing and patient throughout your experience—he truly cares about making things as smooth and supportive as possible. We couldn’t ask for a better team member, and we’re glad you felt the same! Thanks for choosing Driveway—we’re grateful for the opportunity to work with you!