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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,315 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,315 reviews

January 15, 2025

Beyond happy to get Havanna when I first called in. Not only is she super knowledgeable but she also got me a financing deal that was beyond my expectations. Thank you thank you, Havanna, you deserve a More

by MariyaD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Havanna
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the kind words, Mariya! We’re thrilled to hear that Havanna exceeded your expectations and helped secure such a great financing deal for you. 😊 We’ll be sure to pass along your feedback—she definitely deserves the recognition! If you need anything else in the future, we’re always here to help. Thank you for choosing Driveway!

January 15, 2025

It has been a great buying experience. My first time buying online. Leisha was professional and personable. The expectations were clear and transaction was smooth. More

by oregonaxel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leisha
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We're so glad to hear that your first online buying experience was a great one. Leisha is a true asset to our team, and we’re thrilled that her professionalism and clear communication helped make the process smooth for you. If you need anything in the future, we're here to help! Thanks again for choosing Driveway!

January 15, 2025

You guys are awesome and made this purchase easy. I will recommend anyone that want a vehicle.👌 👏 👍 More

by roy.barringer85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leisha
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for your kind words, Roy! We're thrilled to hear that we made your purchase easy and enjoyable. Your recommendation means a lot to us, and we’re here whenever you or anyone you know needs a vehicle. Thanks again for choosing Driveway!

January 15, 2025

Lidia from the post-delivery customer satisfaction department was so helpful and they were able to cover all of the repairs that were needed post purchase. Took a while, but definitely some of the bes More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lidia (Post-delivery customer service dept) Tavion(Sales and customer satisfaction)
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your feedback, Josh! We're so glad to hear that Lidia from our post-delivery customer satisfaction department was able to assist you with the repairs and provide excellent service. While we understand the process took some time, we truly appreciate your patience and are thrilled to know it was one of your best customer service experiences. If you need anything further, we're always here to help!

January 15, 2025

Everyone was extremely helpful in finding me the perfect car in my budget! Jacob, Brandon, Amanda, Darren and Lidia were great in making this a smooth process and getting me a car very quickly!! More

by Jessica.Romanco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Brandon, Amanda, Darren, Lidia
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience, Jessica! We're so glad to hear that Jacob, Brandon, Amanda, Darren, and Lidia were able to help you find the perfect car within your budget and make the process smooth and quick. We truly appreciate your feedback and are here anytime you need assistance in the future. Thanks again for choosing Driveway!

January 14, 2025

Rachel was excellent to work with. She gave great customer service. The process was getting frustrating due to some circumstances on my side. She was so helpful And stuck through with More

by janaruns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for your thoughtful feedback! We're so glad Rachel was able to provide you with excellent service and help navigate the challenges to finalize your contract. Her dedication truly shines, and we'll be sure to share your kind words with her. We appreciate your recommendation and are thrilled you chose Driveway. Enjoy your new car! 🚗😊

January 14, 2025

This far I find the car buying experience good, but I haven't received the car yet. There have been little hiccups, such as all communication going directly to my spam folder, and having the first vehicl More

by mjs2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience so far! We’re glad to hear the process has been good overall, though we apologize for the hiccups along the way. We appreciate your patience and understanding, and we’re excited for you to complete the journey and receive your vehicle soon. If you have any questions or need assistance, feel free to reach out. We’re here to help ensure everything goes smoothly! 🚗✨

January 14, 2025

Alden and Amanda were top notch! They kept in touch, followed-up, and provided updates throughout the process. While, we didn't buy a vehicle from them this time, I'll definitely wil More

by Mike
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alden, Amanda
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi Mike, Thank you for your kind words! We’re thrilled to hear that Alden and Amanda provided such amazing service and kept you informed throughout the process. Even though you didn’t purchase a vehicle this time, we’re glad to know you’ll be reaching out to them in the future. We’ll be ready to assist you whenever you’re ready to find your next vehicle! 🚗😊

January 13, 2025

Simple process from beginning to end. Communication was great and it was nice having another option besides local dealerships. More

by BMW4LFE
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for sharing your experience! We’re glad to hear the process was simple and the communication met your expectations. Providing convenient options beyond local dealerships is something we’re proud to offer. We appreciate you choosing Driveway!

January 13, 2025

Arianna is the best. I really enjoyed working with her she was amazing. Thank you Driveway More

by Iamerikaa55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arianna
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for the kind words! We’re thrilled to hear that Arianna provided you with such an amazing experience. She truly is the best, and we’re lucky to have her on the team. We appreciate you choosing Driveway!

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