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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,353 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,353 reviews

January 30, 2025

Online convenience was top tier! I was able to scroll and look at all the different options they had to offer. The agent contacted within min after my application. I did not feel rus More

by Sweettia04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick Funkhouser
Feb 05, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your amazing feedback! We're thrilled to hear that you enjoyed the convenience of shopping online with us and that our team provided a seamless experience. We strive to make car buying as stress-free as possible, so it’s great to know we delivered for you. We’d love to share your experience on our social media pages—feel free to tag us in any content of your new ride @driveway_hq. Enjoy your new car!

January 29, 2025

The process could be more faster than what it is. Also everyone needs to be on the same page but other than that, everyone was responsive and communicated in a timely manner. More

by Morobinson1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Ileana, etc
Jan 30, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your feedback! We truly appreciate your patience and are glad to hear that our team was responsive and communicated well throughout the process. We understand that speed and consistency are crucial, and we’ll be sure to look into ways to improve efficiency and ensure everyone is aligned. Your feedback is valuable to us, and we’re committed to making the experience even better moving forward. If there’s anything else we can assist you with, please don’t hesitate to reach out!

January 29, 2025

I had a good experience picking out my car that I want. Rachel went above and beyond with helping me, she truly made the car buying process very pleasant. More

by Shamyra
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 30, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback! We’re so happy to hear that Rachel made your car-buying experience a positive one. It’s great to know that she went above and beyond to help you find the car you wanted and made the process pleasant. We truly appreciate your kind words, and if there’s anything else we can assist you with, feel free to reach out anytime!

January 28, 2025

Sales staff is pretty good but then one you go to finance offhce the rating drops big time. Luke Harassing and threatening you. Then no replies back from anyone they just canx your order when you don’t want More

by aspchicken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lily, Valerie, Jacklyn, Derrick, Angel, Luke
January 28, 2025

I had an amazing experience buying my car through Driveway, thanks to Chase! He was incredibly helpful, patient, and knowledgeable throughout the entire process. Chase made sure I was comfortable wit More

by Nateserrato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
Jan 30, 2025 -

Driveway - Online Convenience Delivered responded

Hi Nate, Thank you so much for your wonderful feedback! We’re thrilled to hear that Chase provided you with such a great experience. It’s fantastic that he was able to make the process seamless and stress-free while keeping you informed every step of the way. We truly appreciate your recommendation and are so glad to know you had a positive experience with us. If there’s anything else we can do for you, don’t hesitate to reach out!

January 28, 2025

I had an amazing experience buying my car through Driveway, thanks to Chase! He was incredibly helpful, patient, and knowledgeable throughout the entire process. Chase made sure I was comfortable wit More

by Nateserrato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
Jan 30, 2025 -

Driveway - Online Convenience Delivered responded

Hi Nate, Thank you so much for your wonderful feedback! We’re thrilled to hear that Chase provided you with such a great experience. It’s fantastic that he was able to make the process seamless and stress-free while keeping you informed every step of the way. We truly appreciate your recommendation and are so glad to know you had a positive experience with us. If there’s anything else we can do for you, don’t hesitate to reach out!

January 28, 2025

Elizabeth was a delight to work with. Responsive, clear and kind. Pleasant as well, to work with. More

by AElliot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Elizabeth
Jan 30, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your kind words! We’re so glad to hear that Elizabeth made your experience a positive one. We’ll be sure to pass along your appreciation to her. It’s always great to know that our team is making the process smooth and enjoyable for our customers.

January 27, 2025

This was such a an easy process! Communication was on point during the entire process. Car was actually delivered a day early, which was a welcomed surprise. Will definitely do busi More

by traci.lynn.wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Jan 30, 2025 -

Driveway - Online Convenience Delivered responded

Hi Traci, We’re so happy to hear that you had such a smooth experience! It’s great to know that our team kept you informed every step of the way and that your car even arrived ahead of schedule. We truly appreciate your support and would love to work with you again in the future. Wishing you many happy miles in your new car! 🚗💙

January 25, 2025

Although we couldn’t find something at this dealership that would work for me, Ms Tamie went above and beyond to assist me. She is a stellar employee, I greatly appreciate everything she did to assist me. More

by tiger.luke
Recommend Dealer
Yes
Employees Worked With
Tamie
Jan 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! Although we couldn’t find the right fit for you this time, we’re so glad to hear that Ms. Tamie went above and beyond to assist you. Her dedication to helping customers is truly appreciated, and we’ll be sure to pass along your kind words to her. We hope to have the opportunity to work with you again in the future!

January 25, 2025

It was not the smoothest experience, but they are customer oriented and definitely go the extra mile. I can say this though, Sean is their pointman!! I stuck it out because of the service he provi More

by JeepHunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Corey, Lydia
Jan 27, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your honest feedback! We’re so glad to hear that Sean made such a positive impact and went the extra mile to ensure you had a great experience. It’s wonderful that you and your wife love the car! We're thrilled that Driveway made your car-buying process easier than visiting a dealership. Your 5-star review means a lot to us, and we’ll be sure to pass along your thanks to Sean!

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