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Driveway - Online Convenience Delivered

Portland, OR

Overview
Reviews
4.5
1,353 Reviews
Call Dealership (833) 997-0790

No Retail Location

Portland, OR

97225

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Showing 1,353 reviews

January 20, 2025

Hayden has been a delight to work with and this whole process has been so easy! I will recommend Driveway.com to all my friends as it’s been a wonderful experience so far 😊 More

by Beingart
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayden
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Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for sharing your wonderful experience! We’re thrilled to hear that Hayden made the process so delightful and easy for you. Your recommendation means the world to us, and we’re so glad we could make your experience a great one. If you need anything else, we’re always here to help 😊.

January 20, 2025

Very friendly, explained the process thoroughly, love my new car! From sales to delivery the process was stress free. More

by lucymae68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D’Audric, Cheyenne, Brandy, Ryan, Ileana
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Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Lucy, Thank you for your kind words! We’re delighted to hear that the process was stress-free from start to finish and that our team was friendly and thorough in explaining everything. Congratulations on your new car—we hope you love it! If you ever need assistance, we’re here to help.

January 20, 2025

It is one of my best experiences, selling my pre-owned BMW via Driveway. All Driveway representatives are very professional and providing excellent services. Thank you. More

by Vipheaky2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah, David, and more
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Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for your wonderful feedback! We're thrilled to hear that selling your pre-owned BMW through Driveway was one of your best experiences. Our team strives to provide professional and excellent service, and we're glad it made a positive impact. If you ever need assistance again, we’d be happy to help!

January 20, 2025

Easy process, everybody had a great attitude and were very helpful. Constant comunication, if I will need to sell a car again they will be my first choice. More

by ALEX M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Alex, Thank you for your kind words! We're so glad to hear that the process was easy and that our team’s helpfulness and great attitude made a positive impression. Constant communication is something we pride ourselves on, and we’re thrilled to know we’ll be your first choice in the future. We look forward to assisting you again!

January 19, 2025

This was a great way to sell your used vehicle. All employees were awesome. From the document folks to the person you meet who takes your car! More

by Rientos165
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joy, Amanda, David, Nina, Oliver
Report | Print
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your fantastic feedback! We’re so glad to hear that your experience selling your vehicle with us was great and that all of our team members provided excellent service.

January 19, 2025

Easy for the most part a couple of hiccups but customer service was very helpful would use agian More

by bushmanz76
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your feedback! We’re glad to hear that, despite a couple of hiccups, our customer service was able to assist you and make the experience easier. We truly appreciate your trust and would be happy to help you again in the future!

January 19, 2025

Havanna is by far the best salesperson we have ever worked with in anything. We make many purchases a year such as vehicles, equipment, trailers, and it has never been this easy. Painless, easy, simple More

by Roth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Havanna
Report | Print
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for your amazing feedback! We're thrilled to hear that Havanna provided you with the best experience you've ever had, especially with all the purchases you make. It's wonderful to know that the process was painless, easy, and simple for you. We truly appreciate your kind words and look forward to assisting you with any future purchases!

January 18, 2025

I was looking for a vehicle locally in Texas, and was unhappy with the amount offered for my trade and the vehicle prices locally. At Driveway I found exactly what I wanted, was offered a fair price for More

by Brandylewisrn71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Shawn and Tara
Report | Print
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Brandy, Thank you so much for your wonderful review! We’re thrilled to hear that you found exactly what you wanted with us, and that the entire process was smooth and pleasant. Providing a stress-free, professional experience is our goal, and we’re so glad we could deliver that for you. Your recommendation means a lot to us, and we look forward to helping you again in the future!

January 18, 2025

I was a bit anxious about purchasing a car on line, but the process was smooth and I was provided with information about each step along the way. Very pleased with the purchase! More

by stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack, Cheyenne
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Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Stephanie, Thank you for sharing your experience! We completely understand your initial anxiety about buying a car online, and we're so glad to hear that the process was smooth and transparent. It's great to know you were pleased with your purchase. If you ever need assistance in the future, we’re here to help!

January 18, 2025

The worst experience I’ve had in 56 years. I abhor them. I wouldn’t recommend this to my worst enemy. More

by kevinmuhammad612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
Report | Print
Jan 30, 2025 -

Driveway - Online Convenience Delivered responded

Hi Kevin, We’re truly sorry that your experience did not meet your expectations. We understand that the length of the selling process, communication challenges, and multiple points of contact made things frustrating for you. We also regret that our offer adjustment after the PAVE inspection added to your disappointment. Our team, including Lidia, reached out to better understand your concerns, and while we couldn’t provide the resolution you were hoping for, we do appreciate your honest feedback. We acknowledge that the process took longer than expected, and we will use your experience to improve where we can. While we may not be able to change how you feel about your experience, we do appreciate the opportunity to have worked with you. If you have any additional concerns, please don’t hesitate to reach out.

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