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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,353 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,353 reviews

January 18, 2025

McKenzie was extremely helpful and responsive in helping us secure the vehicle we wanted. We ran into issues after pickup and she was able to get them solved within hours. Very thankful for her hard work! More

by Karlagracefit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKenzie, Dane, Jake
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi Karla, Thank you for your kind words! We're so glad to hear that McKenzie was able to help you secure the vehicle you wanted and quickly resolve any issues that came up. We truly appreciate your recognition of her hard work, and we’re thrilled to know you had a great experience. If you need anything else, don’t hesitate to reach out!

January 17, 2025

So two weeks ago I was sitting in LAX looking at new cars but was not happy with the pricing in my state nor the offers I was receiving for my trade in. Dealerships had been saying one price but upon sitting More

by Mcintoshe092692
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizbeth, Cheyenne
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We're so glad to hear that Driveway provided the price transparency and straightforward trade-in process that you were looking for. It's wonderful to know that Lizbeth and Cheyenne were able to assist you every step of the way. We’re thrilled that we could make upgrading both affordable and easy for you!

January 17, 2025

Buying a car completely online felt weird, but it sure went pretty smoothly! I liked how my salesperson Tammy walked me through every step of the process and was very patient with me More

by hambean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc, Tamie
Jan 21, 2025 -

Driveway - Online Convenience Delivered responded

Hi there, Thank you for sharing your experience! We’re glad to hear that, even though buying a car online felt a bit strange at first, the process ended up going smoothly. Tammy is a true asset to our team, and we’re so happy she was able to guide you through every step and provide the patience you needed. If you ever need assistance again, we’re here to help!

January 16, 2025

Phone rep, Chase, did well and was professional, cordial, patient and friendly. I had moments of frustration with the process but Chase kept patient with a good attitude. Disappointed I completed the appli More

by mmshining42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase and another afterwards
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your feedback! We’re so glad to hear that Chase was professional, cordial, patient, and friendly throughout the process. We understand your frustration, and we truly appreciate your patience. While we strive to keep things moving quickly, sometimes high volume sales can cause delays in updates. We’re grateful for your understanding, and we’re here to assist you with any future needs.

January 16, 2025

great experience so far. leisha has been super helpful and responsive. she got us through the initial steps of our purchase in record time. love her energy. More

by alley
Recommend Dealer
Yes
Employees Worked With
leisha salcedo
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for sharing your experience! We're so glad to hear that Leisha has been super helpful and responsive, guiding you through the initial steps of your purchase quickly. Her energy and dedication truly make a difference, and we're thrilled to know you’ve enjoyed working with her. If you need anything else, we're here to help! Thank you for choosing Driveway!

January 16, 2025

Very kind and accommodating agents, they really are understanding and do their best to get you into your dream car More

by marc.galuzo11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for your kind words, Marc! We're so glad to hear that our team was kind, accommodating, and worked hard to help you get into your dream car. Providing excellent customer service is our top priority, and we’re thrilled to know you had such a positive experience.

January 15, 2025

Cheyenne was excellent and motivated to get me my car within the desired time frame. I appreciated her regular communication and responsiveness. She went above and beyond! More

by Hannah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi Hannah, Thank you for your kind words! We’re so glad to hear that Cheyenne provided such excellent service and kept you updated throughout the process. It’s great to know she went above and beyond to meet your timeline. We appreciate you choosing Driveway and hope you enjoy your new car! 🚗😊

January 15, 2025

This was my first time purchasing a vehicle online and with driveway. Tony who assisted me with all my many questions was very instructive and helpful. He made The entire process very easy and understanda More

by Candice Dalton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 15, 2025 -

Driveway - Online Convenience Delivered responded

Hi Candice, Thank you for sharing your experience! We’re thrilled to hear Tony was so helpful and made your first online car purchase smooth and easy. It’s wonderful to know he was able to answer all your questions and guide you through the process. We can’t wait for you to receive your vehicle and hope it exceeds your expectations. Please don’t hesitate to update us once it arrives—we’d love to hear from you! 🚗😊

January 15, 2025

Very easy process and helpful associates. We noticed a bit of damage on our first choice and our associates helped us to find another selection that matched perfectly. The entire process wa More

by Smalmfamily1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle, Niki and Cheyenne
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for your wonderful feedback! We're so glad to hear that Michelle, Niki, and Cheyenne were able to assist you in finding the perfect vehicle after noticing the damage on your first choice. We pride ourselves on making the entire process smooth, and we're happy our communication and support helped guide you to a great selection. Your recommendation means a lot to us, and we're here for you anytime you need us!

January 15, 2025

Beyond happy to get Havanna when I first called in. Not only is she super knowledgeable but she also got me a financing deal that was beyond my expectations. Thank you thank you, Havanna, you deserve a More

by MariyaD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Havanna
Jan 17, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the kind words, Mariya! We’re thrilled to hear that Havanna exceeded your expectations and helped secure such a great financing deal for you. 😊 We’ll be sure to pass along your feedback—she definitely deserves the recognition! If you need anything else in the future, we’re always here to help. Thank you for choosing Driveway!

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