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Driveway - Online Convenience Delivered

Portland, OR

4.7
1,608 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,609 reviews

February 17, 2026

cannot say enough great things about my experience working with Angel. From the very beginning, he went above and beyond. He immediately made me feel supported, informed, and confident every step of t More

by CutiePawtootie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 18, 2026 -

Driveway - Online Convenience Delivered responded

Thank you so much for sharing this! We’re thrilled to hear how much Angel went above and beyond for you. Even though you didn’t end up purchasing a vehicle, it means a lot that you felt supported, informed, and respected throughout the process. Angel truly embodies the kind of care and professionalism we strive for at Driveway.com, and we’re so glad it came through for you. Your kind words mean the world to us!

February 17, 2026

I would like to say thank you to Miss Monica Spooner who went above and beyond to make sure that my license plates and registration got delivered to me. Anytime I emailed her she always responded. Any quest More

by Tabitha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Spooner
Feb 19, 2026 -

Driveway - Online Convenience Delivered responded

Tabitha, thank you for taking the time to recognize Monica. We’re so glad to hear that Monica went above and beyond to ensure your license plates and registration were delivered smoothly. Staying responsive and being there to answer every question along the way is exactly the level of care we strive to provide. Your feedback means a great deal, and we’ll be sure to share your kind words with her. Thank you again for choosing Driveway.com — we’re always here if you need anything in the future.

February 16, 2026

Although I didn’t end up purchasing a vehicle, I wanted to leave a review because Angel provided outstanding customer service. He was patient, honest, and very helpful throughout the entire process. I neve More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 16, 2026 -

Driveway - Online Convenience Delivered responded

Jess, thank you so much for taking the time to share this. Even though you didn’t move forward with a purchase, it means a lot that you recognized Angel’s patience, honesty, and professionalism. Creating a respectful, pressure free experience is exactly what we want for every customer. We truly appreciate your recommendation and hope we get the chance to work with you in the future.

February 16, 2026

Helped me through everything , fast and easy process! Definitely recommend to anyone in need of a new car More

by Mielcarekbrittany
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 18, 2026 -

Driveway - Online Convenience Delivered responded

Brittany, we’re so glad the whole process was fast and easy for you! It’s awesome that your Honda HR-V purchase went smoothly. Thank you for the recommendation—we really appreciate it!

February 14, 2026

Julia, Victoria and Carla were amazing to work with. Julia spearheaded my purchase and secured the vehicle for me immediately. She was an awesome communicator and when I talked to her on the phone ext More

by ejcaton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julia, Victoria, Carla, Daniel
Feb 16, 2026 -

Driveway - Online Convenience Delivered responded

Eric, thank you so much for this incredible feedback. We’re thrilled to hear that Julia, Victoria, and Clara made such a strong impression. Julia will be especially excited to know how much you appreciated her communication and genuine care throughout the process. That kind of dedication is exactly what we strive for. Your recommendation truly means a lot, and we would be honored to help you with your next vehicle when the time comes. Thank you for choosing Driveway.com!

February 12, 2026

Friendly and patient Elizabeth was easy to talk to and took her time to explain the process! More

by Lohnerjacob96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Feb 12, 2026 -

Driveway - Online Convenience Delivered responded

Hi Jacob, it's great to hear that Elizabeth was friendly, patient and easy to work with during your experience. We appreciate your five-star feedback, and thank you again for choosing Driveway.com!

February 11, 2026

Super easy process from start to finish. Everyone was nice and responsive to my questions. I ended up not keeping the car but Sairah made the return simple and easy. I would definitely rec More

by orion043
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sairah, Sean, Ardesh, Leo Lopez
Feb 11, 2026 -

Driveway - Online Convenience Delivered responded

Thank you so much for the amazing review! We are so glad to hear the process felt easy from start to finish and that our team was responsive and helpful along the way. Even though you decided not to keep the car, it is wonderful to know that Sairah made the return process simple and stress free for you. That kind of smooth, supportive experience is exactly what we aim for, whether someone is purchasing, picking up, or returning a vehicle. Your recommendation and “10 stars” truly mean a lot to us. We appreciate you giving Driveway.com a try and hope we can assist you again in the future!

February 10, 2026

The process is a real big headache. Still waiting on my car.# im gonna cry More

by huntergrosshans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian
Feb 11, 2026 -

Driveway - Online Convenience Delivered responded

Hi Hunter, We are truly sorry to hear how frustrating this has been. We have escalated your concerns to our internal team, and a Customer Satisfaction Agent will be reaching out to you directly to review your feedback and provide an update. Our goal is to get you clear answers and help move this forward as quickly as possible. Thank you for your patience. We appreciate the opportunity to make this right for you.

February 09, 2026

Angel really assisted me with getting this car. His customer service and his tenacious and positive approach on things. Reinforced my Drive To thrive and achieving this purchase , i'm truly honored More

by andrewilliams1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel De La Torre
Feb 11, 2026 -

Driveway - Online Convenience Delivered responded

Hi Andrew, Wow, thank you for such a powerful and thoughtful review! We love hearing how Angel made such a meaningful impact on your experience. His tenacity, positivity, and commitment to helping you reach your goal truly reflect what we strive for at Driveway.com. It is incredibly rewarding to know that his support reinforced your “drive to thrive” and helped make this purchase possible. We are proud to have team members like Angel who go above and beyond for our customers every day. Congratulations on your new vehicle, and thank you for trusting Driveway.com to be part of your journey!

February 08, 2026

I have had several issues while buying the vehicle but Julie and her team have been amazing in helping and accommodating me between her and the management they relay messages very fast between eachother a More

by cody.w2499
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie, Brianna
Feb 11, 2026 -

Driveway - Online Convenience Delivered responded

Hi Cody, Thank you so much for the incredible review! We truly appreciate you sticking with us through the bumps along the way. While we never want our customers to experience issues, it means a lot to hear that Julie and the team were able to step in, communicate quickly, and get everything taken care of for you. Providing timely updates, clear answers, and real support is exactly what we aim for, and we are so glad Julie and management delivered that experience. Your recommendation and “10 out of 5 stars” means the world to us. Congratulations on your new vehicle, and thank you for choosing Driveway.com!

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