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Driveway - Online Convenience Delivered

Portland, OR

4.7
1,699 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,699 reviews

May 04, 2026

Anthony was an amazing sales rep. He was very informative and walked me through Everything. I highly recommend him. More

by Brandon.rohzen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
May 04, 2026 -

Driveway - Online Convenience Delivered responded

Hi Brandon, we’re pleased to hear that Anthony provided such an informative and supportive experience while guiding you through everything. We appreciate you taking the time to share your experience with Driveway, and we hope to work with you again!

May 03, 2026

Working with Driveway was amazing; they made the process incredibly quick and easy, even though I was buying a car from 1k miles away. Thad especially was great — he was personable, on top of things, and ke More

by Al
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad
May 04, 2026 -

Driveway - Online Convenience Delivered responded

Hi Al, thank you for the amazing review! We’re glad to hear that your experience with Driveway was quick and easy, even from over 1,000 miles away. It’s great to know Thad kept everything on track, communicated clearly, and made the process feel seamless. We truly appreciate your trust and are happy we could help make your car-buying experience such a positive one!

May 03, 2026

So far everything has been an easy process! Briggs has been exceptionally helpful and very informative during the entire purchasing process. Easiest car buying process Ive had. Definately use D More

by alaynrobaina2477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briggs, Alicia
May 04, 2026 -

Driveway - Online Convenience Delivered responded

Hi Alayn, thank you for the fantastic review! We’re thrilled to hear that your experience has been smooth and easy from start to finish. It’s great to know Briggs has been helpful and informative throughout the process. We truly appreciate your trust in Driveway and look forward to assisting you again with your future purchase!

May 02, 2026

Anthony was very helpful throughout the whole process. He walked me through everything. So I highly recommend him. More

by Kethaspittah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
May 04, 2026 -

Driveway - Online Convenience Delivered responded

Thank you for your kind words! We’re glad to hear that Anthony was able to guide you through the entire process and make everything clear and easy. Your recommendation means a lot to us, and we hope to work with you again!

May 01, 2026

Driveway has gotten worse, not better. You have to talk to 800 people and the dealerships could care less about you because it’s a driveway deal. More

by BradleyM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
800 idiots
May 04, 2026 -

Driveway - Online Convenience Delivered responded

Bradley, thank you for taking the time to share this feedback. We apologize for any inconvenience you have experienced. This feedback has been attached directly to your case, and a Customer Satisfaction Agent will review it closely and reach out to you to discuss your experience in further detail. Your feedback helps us improve, and we are committed to addressing your concerns thoroughly. Thank you.

April 30, 2026

Very convenient. Great sales support and communication. Recommend to others looking for a simple and easy way to buy a car. More

by joshua.luther510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
April 29, 2026

Amazing progress it was quick also she was very patient with me and very reassuring More

by Toneilthomas13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
Apr 29, 2026 -

Driveway - Online Convenience Delivered responded

Hi Toneil, thank you for the wonderful feedback! We are so happy to hear that Jasmine made your experience quick and seamless while keeping you feeling comfortable and reassured throughout the process. We will be sure to pass along your kind words to her. We appreciate you choosing Driveway.com and hope to work with you again in the future!

April 29, 2026

I talked to 5 people between customer service and finance and got sent in circles all day. Jasmine fixed my issue in 5 seconds, she needs to train the others. They were lazy and just wanted to transfer calls More

by wmars78@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Queen Jasmine
Apr 29, 2026 -

wmars78@gmail.com responded

good job

Apr 29, 2026 -

Driveway - Online Convenience Delivered responded

Hi Wayne, thank you for taking the time to share your honest feedback, and we sincerely apologize for the frustrating experience you had being passed around without resolution. That is not the standard we hold ourselves to and we completely understand your frustration. We are glad Jasmine was ultimately able to step in and get things resolved quickly for you. Your feedback about the rest of the team is something we take seriously. We have attached this feedback to your case and will have a member of our Customer Satisfaction team review this with you. Thank you again for your patience, Wayne.

April 28, 2026

Excellent customer service and response times would definitely trust buying a car from them again. More

by maddock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden
Apr 29, 2026 -

Driveway - Online Convenience Delivered responded

Hi Maddock, thank you for the great feedback! We are thrilled to hear you had an excellent experience with our customer service team and that our response times met your expectations. Knowing you would trust us again with your next vehicle means the world to us. We look forward to working with you again at Driveway.com!

April 28, 2026

Jasmine made the car buying process much simpler and much less stressful. She has been a big help in helping me figure out the car I needed and working with my budget. Thank you Jasmine! More

by chrismwood94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
Apr 29, 2026 -

Driveway - Online Convenience Delivered responded

Hi Chris, thank you for taking the time to share your experience!Hi Chris, thank you for taking the time to share your experience! We are so happy to hear that Jasmine made the car buying process simpler and less stressful for you. Helping customers find the right vehicle while working within their budget is exactly what we are here for.

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