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Driveway - Online Convenience Delivered

Portland, OR

4.7
1,682 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,682 reviews

May 01, 2025

Going into this process I was nervous to make such a large purchase online that had so many steps to make the process work. Rachel instantly made me feel at ease. She is professional yet personal and ma More

by sarahbwolfgang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Clara, Nick
May 02, 2025 -

Driveway - Online Convenience Delivered responded

Thank you, Sarah! We completely understand how nerve-wracking a big online purchase can feel, and we’re so glad Rachel was able to put you at ease. We’re thrilled she helped make the process smooth and stress-free for you. Welcome to the Driveway family! 💙🛻

May 01, 2025

Rachel was a delight to work with. She was knowledgeable and extremely helpful. I was a first time buyer in and online platform and she really made it a safe transaction More

by rmmclennan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachael, Lidia
May 02, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the kind words! We're thrilled to hear that Rachel made your first online car-buying experience smooth, safe, and stress-free. Her knowledge and helpfulness truly shine, and we’re lucky to have her on the team. Welcome to the Driveway family, and thank you for trusting us with such an important purchase! 🚗💙

May 01, 2025

Jill has been wonderful to work with always gets right back to me and is very knowledgeable Refreshing to work with someone who will take the time. More

by dnpilat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jill
May 01, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the kind words! We’re so glad to hear that working with Jill has been a refreshing experience. Her quick responses and deep knowledge make her such a valuable part of our team, and we’re happy she made the process smooth for you. We’ll be sure to share your praise with her—she’ll love hearing it!

April 30, 2025

MIREYA has been my representative and has done a wonderful job keeping me informed of all the steps necessary More

by Maceyherb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitrya
May 01, 2025 -

Driveway - Online Convenience Delivered responded

Thank you for the great feedback! We’re so glad Mireya has been keeping you informed and making the process smooth every step of the way. She’s a star, and we’ll be sure to pass along your kind words. We’re always here if you need anything else—thanks for choosing Driveway, Macey.

April 30, 2025

Uzma went above and beyond thanks for the help will consider again in the future More

by agar_can
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uzma
May 01, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for the kind words! We’re glad to hear Uzma went above and beyond to help you out—that’s exactly the kind of experience we aim to deliver. We’d love to work with you again in the future whenever you’re ready. Thanks for choosing Driveway!

April 30, 2025

Driveway was absolutely amazing to work with. They made the car buying experience enjoyable again. I worked with Rachel, and she was so helpful through the entire process. Thank you Rachel for ma More

by carloscuellarjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Apr 30, 2025 -

carloscuellarjr responded

Driveway is amazing!! Will never buy a car any other way. Thank you Rachel for your kind and exceptional customer service. You made buying the car so easy every step of the way. Thank you Driveway.

May 01, 2025 -

Driveway - Online Convenience Delivered responded

Hi Carlos, Thank you so much for the kind words! We're thrilled to hear that Rachel made your car-buying experience not just easy, but enjoyable—that’s exactly what we aim for! We'll be sure to pass along your appreciation to her. It means a lot to know we stood out from the typical car-buying experience, and we’re honored to have earned your trust. Enjoy your new ride, and we’ll be here whenever you’re ready for the next one!

April 30, 2025

Leisha was extremely helpful during the process! She got me into my new car in no time! More

by Isabella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leisha
May 01, 2025 -

Driveway - Online Convenience Delivered responded

Hi Isabella, Thank you for the awesome feedback! We're so glad Leisha was able to get you into your new car quickly and smoothly. She's fantastic, and we’re happy she could make the process easy for you. Enjoy your new ride, and feel free to reach out if you need anything else!

April 30, 2025

Elizabeth was great help me through the whole process. Had some complications, but she worked with me through them all and make sure I got the car. I want it. More

by Calisweetest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth
May 01, 2025 -

Driveway - Online Convenience Delivered responded

Thank you so much for your kind words! We’re thrilled to hear that Elizabeth was able to guide you through the process and work through any complications to ensure you got the car you wanted. She’s a real asset to the team, and we’re glad she made the experience a positive one for you. If you need anything else, we’re always here to help!

April 29, 2025

I ordered a used vehicle online and had no issues whatsoever. The communication and customer service was great every step of the way. More

by michael.harris20
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Wylie, Darren
May 01, 2025 -

Driveway - Online Convenience Delivered responded

Hi Michael, Thank you for your fantastic review! We’re so happy to hear that your online vehicle order went smoothly and that our communication and customer service met your expectations. It’s our goal to make every step as easy and hassle-free as possible. If you need anything else down the road, we’re here to help!

April 29, 2025

Leisha was magnificent! She was very responsive and she worked hard at making the deal happen! I would love to work with her again. More

by Jas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leisha
May 01, 2025 -

Driveway - Online Convenience Delivered responded

Hi Jas, We love hearing this—thank you! Leisha truly is a gem, and we’re so glad she made your experience such a positive one. We’ll definitely pass along your kind words—she’ll be thrilled to hear them! We’d love to work with you again anytime, and we’re here whenever you’re ready for the next ride.

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