
Driveway - Online Convenience Delivered
Portland, OR
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Donna was so helpful with all of my questions and the paperwork - we bought another car last year from another service and had a terrible experience so we were very hesitant to buy again out of state but paperwork - we bought another car last year from another service and had a terrible experience so we were very hesitant to buy again out of state but Donna helped me feel secure More
Found a great car. Picking it was easy. Contracts came with barely any instructions, so insurance was switched on a different day than documents notarized all before ca Picking it was easy. Contracts came with barely any instructions, so insurance was switched on a different day than documents notarized all before car was shipped. Apparently this was a problem, but they didn't tell us for 6 days. So they had to resend all of the documents, We had to take time off to go to another notary, send them back. Then they sent another document that they'd forgot to include, to be signed and returned, but didn't mention this document anywhere, no instructions or explanations. Sent that back. Next day the car shows up, but with no temporary plates. Meanwhile I'm asking questions in text messages, and emails, and still no response. 5 days after the car gets here the temporary plates shows up. Still notes or comments or answers to my questions about the registration and real plates.. More
Driveway is convenient because it comes to my house and picks up the car, and the transaction seems to be solid, which is good. What I was a little worried about was that they wouldn't make the deposit unt picks up the car, and the transaction seems to be solid, which is good. What I was a little worried about was that they wouldn't make the deposit until they confirmed that I signed all the documents and picked up my car, but. There were no problems as the money was paid right away. More
I had concerns about purchasing a vehicle online site unseen with the exception of pictures, I put my faith in driveway and I'm glad that I did! I got an excellent deal on a quality vehicle. The process unseen with the exception of pictures, I put my faith in driveway and I'm glad that I did! I got an excellent deal on a quality vehicle. The process took about 9 days from when I first contacted them to when I had a vehicle sitting in my driveway. The most difficult part of the process was me being patient while the vehicle was being delivered. Everybody along the way was kind courteous and willing to help out in any way they could. Thanks for the great experience! More
Very professional! Made everything easy from the first step till the last. They followed up and guided me through every step. They honored their price! Made everything easy from the first step till the last. They followed up and guided me through every step. They honored their price! More