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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,273 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,273 reviews

February 23, 2024

Great experience from start to finish. Jada and everyone I worked with are true professionals. Thanks again! More

by lvcbhmg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

Our team hit a professional grand slam with the seller's journey for your Toyota Corolla, Lucas! Thank you for giving us the green light to get the job done.

February 23, 2024

Easy and efficient process. Customer service always answered my calls with no delay and were professional and friendly. They paid me more than any other place offered for my car More

by jathy2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry, Tyler, Alan
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

We love the 5-star recap, thank you for sharing! It would be wonderful to pass this happy sentiment to your assigned team of agents involved in earning this recommendation. Please consider including your order number or full name with the context of this review.

February 23, 2024

Great Dealership to work with! Very helpful especially Isaac. A++. Definitely will be back to buy from again! More

by Lenny1320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
Feb 23, 2024 -

Driveway - Online Convenience Delivered responded

We are thrilled and excited for you, Leonard! Thank you for recognizing Issac who ensured the customer journey with bringing home your Kia K5 Sedan was great and 5-star worthy.

February 22, 2024

I bought an SUV through this dealership and love it! When there were some unexpected repairs needed, Driveway (and Lidia in the post delivery customer satisfaction dept) made sure everything was taken More

by Joanna M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lidia (post delivery customer service satisfaction dept)
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

We're so glad that everything worked out with addressing your SUV's concerns, Joanna. With Lidia taking charge of resolution, you were in good hands. Thank you for your cooperation and patience as escalation took place.

February 22, 2024

Great customer service; prompt response; superb communication on everyone’s end. Every person involved in this transaction was professional and customer centered. More

by amrapepic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armani, Salena, Kelly, and many others
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

Hi Amra, Thank you for inquiring with us and congratulations on the completed sale of your Chevrolet Volt Hatchback!

February 22, 2024

Excellent experience and excellent service. Very easy to deal with and the process with smooth. Very happy and pleased I would recommend them to anyone!! More

by skennedy6298
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald,Jodi , and Cody
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

Your vehicle search is over, congratulations Stephen! We hope you enjoying hitting the road behind the wheel of your Volkswagen Tiguan SUV. Thank you for commending the team of agents who ensured a smooth transport and delivery from Florida.

February 22, 2024

I have purchased from this dealership multiple times. The last time was a nightmare so I waiting a bit before trying again. This time they decided to undervalue my trade by several thousand dollars and More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eryanna
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

Hi Brian, Thank you for exploring a trade in and Audi A4 Sedan purchase with us. While your interaction with our agent Eryanna was pleasant and supportive, we acknowledge your frustration surrounding the appraisal team's offer decision. Please be assured that this feedback will be included with your customer case for department awareness.

Feb 23, 2024 -

Brian responded

That’s not good customer service. I’m not asking for thousands over my vehicles value, just what it’s worth as a trade in.

February 22, 2024

Seamless transition from the first quote to the last payment and pick up. This was probably the least stressful car transaction I’ve ever done. Thank you. More

by richardmarajhq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany, Dana, Allen.
Feb 22, 2024 -

Driveway - Online Convenience Delivered responded

The 7-passenger seats in your Subaru Ascent will make a great road trip or family vehicle for the next owner, Richard. Thank you for our opportunity to guide your seller's journey and provide a hassle-free process when you were ready to let it go.

February 21, 2024

I will never buy a car at a dealership again! Driveway was incredible - prices on the cars are at market or below, staff was courteous and so helpful all along the way, process was incredibly ea More

by Janet in Pilot Point
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevine in sales, Diedre in Contracting, Enrique Rico in Delivery
Feb 21, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations Janet! We wish you many happy road adventures in your Audi A4 Sedan. Thank you for the chance to guide your vehicle search process delivering convenience and satisfaction in return as our valued customer.

February 20, 2024

Very prompt staff. They were organized and assisted me in every step moving forward. Professional! More

by dralfaromeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dont remeber
Feb 20, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for choosing our service for the purchase of your Alfa Romeo! Please consider providing your full name or order number within the context of this review which would enable us to include your comments with the designated case and all team members who provided assistance.

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