
Driveway - Online Convenience Delivered
Portland, OR
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easy throughout. Great communication, keeping us informed on each step. My contract analyst. Weeda Rasual, explained tge process and docs I needed to send in, kept me Great communication, keeping us informed on each step. My contract analyst. Weeda Rasual, explained tge process and docs I needed to send in, kept me up to date with timely status and followed up on my questions. Additionally, our dispatcher, Noemi, also provided timely updates. Good experience overall. Would purchase again through driveway.com More
I've never ordered a vehicle online before and I think the whole transaction took a little bit longer than usual because I financed through my bank and not driveway but I didn't go waste my time at countl the whole transaction took a little bit longer than usual because I financed through my bank and not driveway but I didn't go waste my time at countless dealerships before I got the vehicle I actually wanted this time. They brought it right to my driveway. And this be why they call it driveway 😉. It has passed inspection at my garage with flying colors. I've had it for a week and 2 days now "so far so good". I love my"new to me" 2021 Buick Encore. Thank you driveway! 😁 More
Process was easy. My only complaint was they didn’t let me know when my car would be picked until that day. Luckily I was home. Also the driver who came to get it didn My only complaint was they didn’t let me know when my car would be picked until that day. Luckily I was home. Also the driver who came to get it didn’t speak English. He gave me something to sign but couldn’t answer me when I asked what it was More
Lots of people involved in this transaction, possibly too many. One or two contact people would have been better so I would know who to go to with questions. Many of the questions I had were probably commonl many. One or two contact people would have been better so I would know who to go to with questions. Many of the questions I had were probably commonly asked by others and so these questions could have been anticipated by the dealer. Overall, I was satisfied with my experience with Driveway. But I'm not finished yet, as I'm still waiting for my license plate. More
Lexi has been a dream to work with. She explains everything I need to complete and is very sweet. She mailed me paperwork to complete and sign and she made sure everything was highlig She explains everything I need to complete and is very sweet. She mailed me paperwork to complete and sign and she made sure everything was highlighted and a sticky “sign here” tab to make sure nothing was missed. She is very responsive and responds to my calls and text almost immediately. She values my time and I appreciate her very much. Recommend 100% More
Everyone I worked with was very responsive and very friendly. Every time I asked a question the answer was located to make sure I had every concern addressed. I had never mail ordered a car before and friendly. Every time I asked a question the answer was located to make sure I had every concern addressed. I had never mail ordered a car before and all my expectations were exceeded. I got a vehicle in fantastic condition with low mileage at an actually great price and it was delivered to my front door and arrived looking better than was I saw in the pictures. More