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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,308 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,308 reviews

February 09, 2024

I had a lot of difficulty with this transaction because I do not have a smart phone and had difficulty getting on the links provided and one link would keep giving me a immediate response of "Invalid respons More

by thebosn
Recommend Dealer
Yes
Employees Worked With
Dealer employee was Kenny, Driveway employee was Diedra
Feb 09, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations Thomas! We are happy to know that working with Deidra sealed the deal as she ensured a smooth customer journey after some initial frustration. Thank you for your patience as she worked to ensure the successful online submission of your Mercedes-Benz C300 for local in-store pickup.

February 09, 2024

Everyone I worked with was very friendly and informative. I had help every step of the way. More

by brittney_cronick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan, Lexi, Shadesia, Clara, Linda, Garrison
Feb 09, 2024 -

Driveway - Online Convenience Delivered responded

We are delighted to have made the shopping experience for your Honda CR-V friendly and informative, Brittney! Thank you for recognizing our team members involved who ensured satisfaction at every turn.

February 08, 2024

The process was very quick and done great professionally. The people I talk to were also professional. Highly recommend these people on buying or selling your vehicle More

by ae0160t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke
Feb 07, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for taking the time to rate your experience with us! We would love to alert your assigned team about the quick and professional customer service provided that earned our recommendation. Please consider including your order number or full name within the context of this review or replying to this message with it.

February 08, 2024

Start to finish, I was pleasantly surprised how much human interaction and guidance was provided in the process (3 people) in this primarily online car buying/selling service. Detailed, step-by-step in More

by Mick M
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jada, Brandon, William, Taylor
Feb 08, 2024 -

Driveway - Online Convenience Delivered responded

Hi Mick, Yes indeed, there are definitely real people processing the deals for our customers as the online automotive retailer powered by Lithia Motors automotive group. We appreciate the opportunity to work together and would love to share this feedback with all team members involved. Please consider including your order number or full name within the context of your review when time permits.

February 08, 2024

Smooth transaction, and they helped me find the vehicle I was looking for. Plus, it came in a day ahead of schedule!! More

by nate101511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Feb 08, 2024 -

Driveway - Online Convenience Delivered responded

Cheers Nathan! We appreciate the chance to be your shopping partner for the vehicle trade-in and purchase of your Chevrolet Equinox. Thank you for your patience and cooperation during the processing of your deal as the SUV made its way home to your state.

February 08, 2024

David was a super cool dude and made the process easy and comfortable! talked about cars and made the time pass! More

by kevinmillones15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Feb 08, 2024 -

Driveway - Online Convenience Delivered responded

We appreciate your inquiry and accepting our offer to complete the sale of your Honda Civic, Kevin. Thank you for leaving some kind words related to your customer journey working with our team member, David.

February 07, 2024

I worked with Driveway through text and email. Everything went great and they were very responsive. They answered all of my questions and the salesperson I worked with got the right payment for me More

by Laci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrece, Alicia, Briana
Feb 07, 2024 -

Driveway - Online Convenience Delivered responded

Congratulations on the successful selection and purchase of your Lincoln Corsair Reserve, Laci! We're proud to receive an excellent rating for ensuring a responsive order experience for the SUV fulfilled by our selling store in New Jersey.

February 07, 2024

Process was easy. She was awesome at explaining everything to me. She also checked back with us every two days will waiting for paperwork. I would recommend her for an More

by mjohnson11183
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mrs Williams
Feb 07, 2024 -

Driveway - Online Convenience Delivered responded

We are excited and very happy to welcome you, Mary! Thank you for shopping with us allowing Deidra to guide and ensure a seamless, customer focused process for the purchase of your Chevrolet Malibu.

February 07, 2024

Excellent service everything was done professionally, I will definitely buy a car thru them again🤩 More

by djmaze1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrece
Feb 07, 2024 -

Driveway - Online Convenience Delivered responded

Kudos for cruising in our direction to find your next vehicle, Devon! We're happy to receive word that the purchase of your Honda Accord Sport was professionally handled with excellent customer service by Patrece and all assigned team members. Thank you for your patience as the sedan made its way from our selling store in Pennsylvania.

February 06, 2024

It was very convenient and superb service. I will be using driveway for any future car purchases! More

by Kimmie.whiee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clara and Michaela were awesome!!
Feb 06, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for stirring your SUV search in our direction, Kimara! We're happy to hear that Clara and Michaela provided awesome customer service for your Mazda CX-30 from our selling store in New Jersey.

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