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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,349 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,349 reviews

February 02, 2024

Communication was absolutely terrible every step of the process. Days would go by with zero updates, and the second I reached out someone would get back informing me that the next step had just been comple More

by Twilso023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeffrey
Feb 02, 2024 -

Driveway - Online Convenience Delivered responded

Thank you for bringing the communication and equipment concerns regarding your Honda Odyssey Wagon to our attention, Trevor. We understand and apologize for the frustration expressed impacting your customer experience. Support ticket CSR-27541 has been created for your order alerting all assigned team members and our satisfaction agents for revisit. Your feedback here has also been included for their awareness and visibility as well.

February 02, 2024

It was a seamless transaction, although many departments were involved. They seem to have good notes so that they could communicate with one another, if a different agent had to handle a different aspect of More

by Lakeshoresetters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Too many to name. Mainly Chase
Feb 02, 2024 -

Driveway - Online Convenience Delivered responded

Welcome to your first venture with online car buying, Maryellen! We're proud to receive a satisfactory report following the receipt of your Jaguar F-Type Convertible from California. Vehicle inventory comes directly from hundreds of Lithia Motors selling stores across the country. Teamwork from our agents in every part of the customer journey keeps it all rocking and rolling.

February 01, 2024

Smooth, fast, and convenient! Excellent customer service! Communication was absolutely the best! I’d choose this route over going to a dealership any day! More

by shynetrac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Alexis, Eryanna, Glee
Feb 01, 2024 -

Driveway - Online Convenience Delivered responded

It is a pleasure to know that your customer journey was excellent and convenient overall, Shynetra. Thank you for choosing our service for your vehicle needs selecting a Audi A6 Sedan from our selling store in California.

February 01, 2024

Great service that allowed for the seamless sale of our used car. We never had to leave the house. I’d highly recommend for anyone looking to sell their car More

by Gaarchibald
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis
Feb 01, 2024 -

Driveway - Online Convenience Delivered responded

We're happy to welcome you as our customer and appreciate the 5-star feedback, Gregory! Thank you for using our service from the comfort of home to sell your family's Volkswagen Tiguan SUV.

February 01, 2024

I was able to get my dream car through drive way they're were a few bumps during the process but they tried they’re best to recommend the best options for me. More

by Gb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya, Alania , Kris
Feb 06, 2024 -

Driveway - Online Convenience Delivered responded

Hello Gretchen, Thank you for your patience and our opportunity to earn your patronage fulfilling the BMW 3-Series purchase order out of New York.

February 01, 2024

Everything was great. I guess some kind of orientation for the car would have been nice but would recommend otherwise More

by pjschroder69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 01, 2024 -

Driveway - Online Convenience Delivered responded

Cheers for our opportunity to partner together and complete the trade-in and purchase of your Mazda CX-30, Patrick! We are delighted that everything met expectations for your SUV and appreciate the customer suggestion shared for our consideration.

February 01, 2024

The process was extremely easy and fast. Customer support was also really helpful when needed. More

by aaron.stibelman.50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German, Luke, Leisha, Julian
Feb 01, 2024 -

Driveway - Online Convenience Delivered responded

What an exciting time following the purchase of your Hyundai Elantra, Aaron! It was our pleasure to guide the shopping process for your sedan ensuring its seamless and fast delivery from our Nevada selling store to your home sweet home.

February 01, 2024

Driveway is reliable and professional. Only 4 steps to sell your car without any hassle. More

by c zhou
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 01, 2024 -

Driveway - Online Convenience Delivered responded

Mahalo for checking in from California to sell us your Subaru Outback Wagon, Cindy! We are thrilled that every phase of your seller's journey was hassle free, professional, and reliable.

February 01, 2024

It was the best car buying experience I have ever had. I will never buy a car in person again. More

by ngear0318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Feb 01, 2024 -

Driveway - Online Convenience Delivered responded

We strive to meet drivers wherever, whenever, and however they desire, congratulations Naomi! Thank you for giving us the chance to work together resulting in the successful find of your Honda Civic Sport Hatchback from our local selling store.

February 01, 2024

DRIVEWAY DEALER WAS ABSOLUTELY AMAZING! !! THE CUSTOMER SERVICE IS SUPERB AND TRULY ONE OF A KIND. FROM THE COMMUNICATION AND REASSURANCE, IT HAS BEEN THE BEST EXPERIENCE EVER. I ALSO WANT T More

by Breyonka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Simpson, Shayana, Patrece, Erick
Feb 01, 2024 -

Driveway - Online Convenience Delivered responded

It makes our day to know that your decision to shop online with us met expectations across the board, Breyonka! Travel well in your Jeep Compass SUV and thank you for your cooperation and patience. The teamwork and communication ensured a successful delivery from our selling store in Michigan.

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