
Driveway - Online Convenience Delivered
Portland, OR
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Lack of knowledge by the team handling my purchase. If I knew from the start I would have to take three days off work to get documents in order, I would have went to a local dealer instead. Was no If I knew from the start I would have to take three days off work to get documents in order, I would have went to a local dealer instead. Was not told until after $500 deposit that I would be overnighted documents that needed a wet signature and to be notarized. Day one off work to go to bank to get documents notarized. Wire transfer was what I wanted to do, but my rep said, “We prefer cashier’s check. If you do a wire, we need to schedule a time with you, your bank and Driveway to do the wire.” Day two off work to get cashier’s check. Then drove to UPS to drop documents off. Car delivered Thursday November 16th. Was told the paperwork handed to me upon delivery was all I needed to go to my DMV (Secretary of State) to get a temp plate…… Can’t do anything without a title in Michigan. I wasted a trip to Secretary of State. Day three off work. I’m left with a vehicle I cannot drive. Where is my title? I paid for the car in full over a week ago. I won’t even get to test the car during the seven day return period. More
Great experience with driveway. They got me into the car I wanted. The whole team of people I dealt with were outstanding and always helpful when I called and had questions about th They got me into the car I wanted. The whole team of people I dealt with were outstanding and always helpful when I called and had questions about the whole process. More
The Ford dealership offered me $5000 for my 2018 Jeep Grand Cherokee. It was spotless and in excellent condition. Driveway gave me $11,750. The process was super easy and very profession. I will a Grand Cherokee. It was spotless and in excellent condition. Driveway gave me $11,750. The process was super easy and very profession. I will always use Driveway going forward rather than deal with buyers or dealers. I am 100 percent satisfied. More
We purchased a vehicle from Bell Road Toyota via Driveway.com and it has been an absolute nightmare. From paperwork being filled out incorrectly (multiple times), to the vehicle arriving with a "col Driveway.com and it has been an absolute nightmare. From paperwork being filled out incorrectly (multiple times), to the vehicle arriving with a "collision detected" (dated before delivery) warning on the display and being told to dismiss and they won't do anything, to sending repeated messages and communication without hearing a word back regarding registration. It's been a nightmare of a situation and I would not recommend it to anyone else. Actual make and model was Mercedes GLS450 More