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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,338 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,338 reviews

November 17, 2023

This is a great dealership to go to. I had very great experience with them More

by isaiahmoore16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 17, 2023 -

Driveway - Online Convenience Delivered responded

We greatly appreciate earning your customer satisfaction, Isaiah! Thank you for cruising our way to purchase a Honda Civic from our online inventory in New Jersey arriving to you in Pennsylvania.

November 17, 2023

The Ford dealership offered me $5000 for my 2018 Jeep Grand Cherokee. It was spotless and in excellent condition. Driveway gave me $11,750. The process was super easy and very profession. I will a More

by Tim Hasselbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Many
Nov 17, 2023 -

Driveway - Online Convenience Delivered responded

Fantastic news, Tim! It delights us to receive this happy feedback following the successful sale of your Jeep Grand Cherokee Laredo. Thank you for our opportunity to work with you and deliver 100% satisfaction.

November 17, 2023

I had a great experience with Driveway, they made buying my suv a dream… Thank you Driveway! More

by Whitelighter1467
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses, Tanya and my driver
Nov 20, 2023 -

Driveway - Online Convenience Delivered responded

We can sense your excitement, congratulations Amy! Our dealership in New Jersey had a Toyota RAV-4 ready to go. Thank you for trusting us to deliver a dreamy experience for your online vehicle purchase with us from Connecticut.

November 13, 2023

Amazing. Everyone answered my questions and the service was great! So glad I chose this service! More

by Jen D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 13, 2023 -

Driveway - Online Convenience Delivered responded

Kudos for checking in with us from Ohio to sell your Lincoln MKC Reserve, Jennifer! We are thrilled to know your customer experience met expectations worth of a 5-star recommendation.

November 13, 2023

We purchased a vehicle from Bell Road Toyota via Driveway.com and it has been an absolute nightmare. From paperwork being filled out incorrectly (multiple times), to the vehicle arriving with a "col More

by Travis S
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos, Amber, and additional via purchase process
Nov 13, 2023 -

Driveway - Online Convenience Delivered responded

Hi Travis, We acknowledge your frustration and will happily escalate all concerns brought to our attention surrounding the order of your Mercedes-Benz GLS450. Please be assured that you will receive further direct assistance from a team member until complete resolution.

Nov 13, 2023 -

Travis S responded

If y'all responded to emails and outreach half as fast as you do negative reviews you might not have so many. Keeping this thread going for others considering Driveway... have not heard back still.

Nov 13, 2023 -

Driveway - Online Convenience Delivered responded

Our agent Sarah assisted with the dashboard issue for your Audi and will be an additional source of support as your DMV paperwork is in review before submission to your home state. You will receive an ETA as soon as the information is available. Please reach out to her with any further questions or concerns.

November 09, 2023

Everything except getting info on my warranty went well love my new car it drives great was a great deal. More

by wmr2362
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niamo
Nov 09, 2023 -

Driveway - Online Convenience Delivered responded

Hi Wayne, Thank you for checking in to reflect on the purchase experience with your Nissan Pathfinder. We strive for customer satisfaction and are happy to know that you are loving it!

November 09, 2023

I had a phenomenal experience with driveway. com. It was so much easier and straightforward than I ever thought was possible and my vehicle was in perfect condition and even my mechanic thought i More

by koenig_jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Nov 09, 2023 -

Driveway - Online Convenience Delivered responded

Cheers to you Jessica for shopping with us from Colorado! The order for your Audi Q5 was fulfilled by our selling store in California and it is truly a pleasure to offer that convenience. We are over the moon receiving confirmation that you are beyond satisfied with your purchase.

November 07, 2023

Friendly service and great communication. I was able to get a great car at a great price. More

by Tiejones20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Timbers, Amanda, Nathan
Nov 07, 2023 -

Driveway - Online Convenience Delivered responded

How exciting, enjoy your Hyundai Sonata Tiesha! A happy ending to a shopper's vehicle search is what we love to hear, and it was a pleasure to make it happen.

November 07, 2023

My first time for selling without trading. I could not be more pleased with every aspect of my dealings with Driveway!! The best price and my contact with everyone was very easy. Competence al More

by Don
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 07, 2023 -

Driveway - Online Convenience Delivered responded

Cheers to teamwork and the successful sale of your Hyundai Kona, Don! We are delighted that you chose our service and are a highly satisfied, first-time seller with us.

November 06, 2023

My experience was ok at first but I could never get the same person to constantly, work with me everytime I called there was a different sales person. which I had to explain what I was shopping for over a More

by nellycarnell5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taran Anderson and many other sales reps
Nov 06, 2023 -

Driveway - Online Convenience Delivered responded

Thank you for shopping with us for the selection and purchase of your Infiniti QX50, Sherry. The vehicle's journey from Texas to North Carolina was a team effort to ensure every phase of the out of state order complied with the selling state and your home state. We have shared your honest thoughts with our team to listen and have an open conversation in real time.

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