Driveway - Online Convenience Delivered

I can’t say enough good things about Driveway. I submitted for a price on Monday. Their price was way higher than others and my vehicle was picked up from my home Thursday and I have a check in hand submitted for a price on Monday. Their price was way higher than others and my vehicle was picked up from my home Thursday and I have a check in hand. Very responsive team- each person I worked with was amazing. More

The dealership is great.but my vehicle was supposed to be here Jan 14 it's the 20th and still no car here Jan 14 it's the 20th and still no car More

EASY - can't say enough how easy the entire experience was which led to a stress-free transaction! They were upfront, no hidden games and was super engaging! was which led to a stress-free transaction! They were upfront, no hidden games and was super engaging! More

Agents really followed up throughout process of purchasing new car. However, couldn't get immediate help with problems, had to call over and over for response. Did clear problem though. Final agree purchasing new car. However, couldn't get immediate help with problems, had to call over and over for response. Did clear problem though. Final agreement had extra delivery cost when I picked up car, solved later and price deducted. Got a good deal and peace of mind that I can return car if not what I expected. More

Everything was super smooth and my value was great, Chris was my valet and he was awesome and made it even better. was my valet and he was awesome and made it even better. More

My sales agent Imani was incredible. She went over and beyond during this entire transaction. She stayed late, she followed up, and was extremely polite and knowledgeable. My big problem is the car was mi beyond during this entire transaction. She stayed late, she followed up, and was extremely polite and knowledgeable. My big problem is the car was misrepresented. I purchased an IS 350 F sport with a sunroof and no damage. What I received was a IS 350 F sport with no sunroof and damage to the front passenger side fender and rim. I did a trade-in as well and they did not deliver the car to my house like explained. I had to pick it up from a local dealer which told us they had no order to pick up the trade in. It’s now five days later and my trade-in is still sitting at my house. I’m extremely disappointed about the sunroof and the damage and yes I can send the car back but at my cost. I would not recommend purchasing a vehicle without seeing it first. I gave three stars merely because my representative Imani was outstanding. More

Very poor communication. And it took longer than 14 days to get the car. After they got the money, I had to initiate everything as far as communication. And they gave me a 12 day tag, so now I have to hid to get the car. After they got the money, I had to initiate everything as far as communication. And they gave me a 12 day tag, so now I have to hide my car to keep it from being towed by my apartment bc of expired tags. Had the car 1 month now. I can say the fast same day minutes later approval was good tho. More

Helpful and Great customer service would recommend to anyone looking to sell their vehicle i would do business with them again anyone looking to sell their vehicle i would do business with them again More

Delivery was slow but the customer service was terrific. They made up for the delay with compensation and handled it in a very professional manner. I was very pleased with the experience. They made up for the delay with compensation and handled it in a very professional manner. I was very pleased with the experience. More

Delivered vehicle on time and the customer service is really great would highly recommend people to use this service. really great would highly recommend people to use this service. More