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Driveway - Online Convenience Delivered

Portland, OR

4.5
1,335 Reviews

No Retail Location

Portland, OR

97225

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Showing 1,335 reviews

May 09, 2023

Very cool car buying process. Was able to do everything from home from my cell phone. Had my truck delivered rite to my driveway. Usually I have to spend 5 hours at a dealership b More

by Acxionjax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli, Daniel
May 10, 2023 -

Driveway - Online Convenience Delivered responded

Congratulations on the exciting purchase of your Chevy Colorado Crew Cab, Jackson! We are pleased to know that you are satisfied by all accounts with shopper's convenience sweetening the deal.

May 07, 2023

Highly recommended! Superb customer service from start to finish. Sold our car to them in 10days no hassles. Thank you again Driveway! More

by Faithie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ilka and Sherry
May 08, 2023 -

Driveway - Online Convenience Delivered responded

Hi Faith, Your 5-star satisfaction makes our day! Congratulations on the successful sale of your Honda CR-V and safe travels 🚘😃

May 07, 2023

I was all but fed up with Driveway. The agent I was working with had mis informed me on several occasions to the point where when he said anything I just didn’t believe him. He told me More

by Ninacmarciana76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
So many to name Amber
May 08, 2023 -

Driveway - Online Convenience Delivered responded

Hi Nina, Thank you for your patience and we apologize for the previous frustration encountered. This feedback has been attached to your case for Amber's reference as well as our team. We rely on the candid thoughts of users like you to continue refining and improving all aspects of the customer journey.

May 06, 2023

I’ve never had a better experience selling not one but two vehicles with driveway from start to finish AMAZING !! More

by Riggs3339
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
May 08, 2023 -

Driveway - Online Convenience Delivered responded

Hi Frank, It delights us to earn your happy recommendation as a repeat vehicle seller with us! Thank you for the glowing compliments to our team members who assisted with providing an amazing process with the sale of your Chevrolet Silverado.

May 05, 2023

Easy simple process - would definitely recommend Driveway.com to any of my friends or family. More

by rjdaile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
May 05, 2023 -

Driveway - Online Convenience Delivered responded

Hi Robert, We appreciate the consideration and opportunity to assist with selling your RAM 1500!

May 04, 2023

Phenomenal experience using Driveway to sell our F150. Haven't run into a company in years that prioritizes customer service the way Driveway has. Each one of their team members impressed me thoroughly More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Dillon
May 04, 2023 -

Driveway - Online Convenience Delivered responded

Hi Brian, We are thrilled to receive your satisfaction with the successful sale of your truck! Thank you for taking the time to share thoughts and commend the team members involved for providing a phenomenal seller's experience.

April 27, 2023

No! !!!!!! Run and never buy a car here. It has been nothing but a huge headache. From incompetence throughout the whole paperwork process, delivery at my More

by kaela511
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex
Apr 27, 2023 -

Driveway - Online Convenience Delivered responded

Hi Kaela, We regret to receive this feedback of dissatisfaction and truly apologize for your frustration. Your sentiment has been shared with our team member Alexander who has done his best to remedy all concerns. He has emailed you a copy of the warranty contract and a check will be issued for your VW Atlas key fob programming. Additionally, this feedback has also been attached to your designated case for team reference until resolution is complete.

April 27, 2023

Excellent customer service. Friendly and professional staff. Made the car buying process easy and enjoyable More

by jumplike23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander
Apr 27, 2023 -

Driveway - Online Convenience Delivered responded

Hi Reuben, We appreciate the opportunity to serve you and help with your automotive needs. Thank you for taking the time to share feedback with us!

April 27, 2023

My experience was okay. I shared my concerns and thoughts about the company with a customer service representative in a follow up call after I sold my car. I am sure this co More

by rami75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana
Apr 27, 2023 -

Driveway - Online Convenience Delivered responded

Hi Rami, Thank you for taking the time to share verbal and written feedback following your experience. Congratulations on the successful sale of your Buick Encore! 😃

April 25, 2023

Driveway is an amazing dealership! The reps worked hard to get me riding. Thanks for all the help. More

by Deidre Dunham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
Apr 25, 2023 -

Driveway - Online Convenience Delivered responded

Hi Deidre, Thank you for choosing our e-commerce platform to score your Mazda 6 Touring. Your customer satisfaction and personal recommendation to the tune of 5-stars makes our day!

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