Driveway - Online Convenience Delivered
Portland, OR
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I had a great experience selling my vehicle through Driveway. I dealt with Raz, Henry, and Joel. All were very professional & personal especially Joel who went out of his way to make me feel at ease wi Driveway. I dealt with Raz, Henry, and Joel. All were very professional & personal especially Joel who went out of his way to make me feel at ease with the unknowns of selling a vehicle online. Best of all, they offered me $2000 more than Carvana, Auto Lenders, & even a few dealers that I physically visited near me. Great job Driveway! More
My transaction took about 3 months to complete and would’ve been beyond stressful if not for the staff. Tony, Yami, Darren, and Weeda were absolutely phenomenal. They all struck a great balance betwee would’ve been beyond stressful if not for the staff. Tony, Yami, Darren, and Weeda were absolutely phenomenal. They all struck a great balance between professionalism and friendliness. Tony and Yami were the most prompt over-the-phone people I think I’ve ever done business with. Weeda Rasul, the Contract Analyst, gave clear and concise directions while also making herself available throughout the day to get things taken care of quickly. When a major hiccup came up during the delivery process, Darren was patient and able to deliver ahead of schedule. I can’t speak highly enough of these folks. They are ultimately what made my experience with Driveway a five-star one. It makes sense that buying a vehicle online is not a simple as dealerships would like to make it seem; there’s a lot of paperwork to do and I think it’d be unfair to hold any of that normal process against Driveway. I would warn any prospective buyer to be prepared for a long-winded buying process. Again, the staff are top-notch and will guide you every step of the way, but you will have lots of paperwork gathering and errands to run before you get your vehicle. Knowing that Driveway was a part of Litha Motors and that they had a solid return policy really made me feel comfortable that I wasn’t going to get ripped off. I’m inherently opposed to buying a car without having seen or tested it in person, and Driveway’s return policy set me at ease. I suppose that I technically did have to buy the vehicle before it was delivered to me, but the fact that I could return the vehicle for any reason within the allowed time/mileage was what ultimately convinced me to use the site. The vehicle that was delivered was more or less what I expected. I took it to a local mechanic to have it looked at as well and was informed that everything looked good-to-go. After having driven it around the country for the past month, I’m glad to report that Driveway sold me a working, used vehicle. I think few people enjoy going to dealerships. I certainly don’t. I think having Driveway as a legitimate option makes me very likely to use them again in the future…so long as Tony, Yami, Weeda, and Darren are still around. More
It was scary turning my 30,000 thousand dollar truck over to someone I've never meet. Turned the paperwork in they sent me, guy came at 10:30 at night n picked up our truck. I was out a truck and my title wa to someone I've never meet. Turned the paperwork in they sent me, guy came at 10:30 at night n picked up our truck. I was out a truck and my title was signed over to them and no payment. Researched the company on line, and they are legit. Took 4 days but the payoff on our truck came thru. Was so relieved to see that n my account. Only thing I wish from driveway is if they had more communication with the seller. I was really stressed out several days that I was getting scammed and I would still have to pay off a truck u didn't have. All in all it was an ok experience. I wouldn't do it again. More
Excellent service and prompt pickup. Driveway is one hidden market place to sale a vehicle without hassle. They offer better price than their competitors. I will recommend to anyone who Driveway is one hidden market place to sale a vehicle without hassle. They offer better price than their competitors. I will recommend to anyone who has a vehicle to sale. More
Being out of state the video walk thru was crucial and the employee even pointed out minor scratches. First time buying online so was nervous about the process. So far so good and got a better deal than I the employee even pointed out minor scratches. First time buying online so was nervous about the process. So far so good and got a better deal than I could locally. More
Was fine experience but agents hardly followed up with me I had to pester them many times via SMS Email and Call I also was passed around to like 7 people but other than that not bad. Just gotta find out if I had to pester them many times via SMS Email and Call I also was passed around to like 7 people but other than that not bad. Just gotta find out if the truck I got will be reliable or not still but sketchy buying online due to that factor l, but we shall see More
At first I was a little worried about buying online like this. But the price of the vehicle was really good. The paperwork and buying process was really simple fast and easy. They detailed it the day before this. But the price of the vehicle was really good. The paperwork and buying process was really simple fast and easy. They detailed it the day before delivery an noticed a few tiny chips in the windshield. They immediately let me know they were going to take care of that, without me even asking! As I've yet to see the vehicle in person. They had the windshield put in within one day. And it was delivered to me by Phillip Yasko and Brian. (HUGE SHOUTOUT TO BOTH OF THOSE GUYS!!!) the pulled in on time answered my questions and even took the car through the car wash before it pulled in even though it looked like it was gonna storm. And lastly even filled up the tank with gas before they got here. Explained the 7 day test drive period well. And I'm extremely satisfied and will for sure use them again. Their service was above and beyond awesome. Very very satisfied! 5 stars! More

