Dublin Buick GMC Chevrolet Cadillac

Outstanding service department Ernie makes me feel like I spent a ton of money on a new Yukon Denali when I bring in my 2013. His professionalism is outstanding. Ernie makes me feel like I spent a ton of money on a new Yukon Denali when I bring in my 2013. His professionalism is outstanding. More

Warranty Work Done Right My wife and I have been Dublin GMC customers for well over a decade and we have grown very attached to our service guy, Ernie Avalos, who always takes My wife and I have been Dublin GMC customers for well over a decade and we have grown very attached to our service guy, Ernie Avalos, who always takes care of us. We brought my wife's new Buick Enclave in to have the steering wheel replaced and Ernie, in typical 5-Star fashion, had the new steering wheel ready, got it swapped out and the car back to us before noon on drop off day. He always treats us like we are the most important customer he has and ALWAYS provides 5-Star service. He's the #1 reason we buy all of our cars from Dublin GMC. More

Maintenance - Service Mike is the most helpful and accommodating service manager I have ever dealt with. He does his job with a smile, honesty and compassion. Having y Mike is the most helpful and accommodating service manager I have ever dealt with. He does his job with a smile, honesty and compassion. Having your car out of commission is not only and inconvenience on most days but it’s also just plain frustrating however, Mike always makes sure I have all the information and ensure that I leave with a smile. More

Internet purchase, Delivered. My whole shopping, research, and purchase was handled online. 80% was texting and phone with Jonathan. This was the only model, year, color combinat My whole shopping, research, and purchase was handled online. 80% was texting and phone with Jonathan. This was the only model, year, color combination, and price that was hoping to find. (There were only a few GLA models available in my area, none close to what I wanted.) With a lot of trust on both of our parts, the Mercedes was driven over 200 miles to deliver and finish mountain of paperwork. The very professional representatives handled everything efficiently. (Sorry can't remember their names.) The car is exactly as described and shown in website photos. Although it has over 40,000 miles it looks like new. More

Tahoe Service Cost to repair rear hatch was over $800 which is too high. On top of spending $1500 for 90k service maintenance. Took too long to service the truc Cost to repair rear hatch was over $800 which is too high. On top of spending $1500 for 90k service maintenance. Took too long to service the truck and shuttle service was no longer available. Resulting in Tom having to drive to my home using his personal car to pick me and 3 kids up. It was nice for him to do for sure. So thanks to Tom. but it was a very disorganized experience. We got a 10% discount but we are expecting more. We don’t plan to return the truck for service here again. Repair costs seem way too overinflated. More

Got the perfect car for me! Jonothan listened to what I wanted in a new car and helped me get the perfect car for me, with the features I wanted. He has been quick to respond to Jonothan listened to what I wanted in a new car and helped me get the perfect car for me, with the features I wanted. He has been quick to respond to my questions. He arranged to have the car delivered to my house. We did everything on the phone because I had a very sore knee, and live across the bay and did not want to make the drive to Dublin. The drop down box below does not bring up Jonothan's name. More

Oil change and inspection Service Department is great but still have a little issue with some vibration when AC is on at a stop position. I will bring truck back to get it look Service Department is great but still have a little issue with some vibration when AC is on at a stop position. I will bring truck back to get it looked at again. More

Best Customer Service Dublin Cadillac goes over and beyond every time I visit. They gave me a nice loaner and washed and vacuumed my car. I’m a customer for life. Mike is t Dublin Cadillac goes over and beyond every time I visit. They gave me a nice loaner and washed and vacuumed my car. I’m a customer for life. Mike is the best. More

Very friendly service staff Knowledgeable, competent, and friendly staff, fast service, and reasonable rates. I go there with confidence that everything will be fixed right and Knowledgeable, competent, and friendly staff, fast service, and reasonable rates. I go there with confidence that everything will be fixed right and no over-service would be performed. The car is always ready within the promised time. More

Great customer service the Employees there have great customer service always greeted with a smile. They answer your questions and go above and beyond for you. Thank you Dub the Employees there have great customer service always greeted with a smile. They answer your questions and go above and beyond for you. Thank you Dublin Cadillac. More