Dublin Buick GMC Chevrolet Cadillac

Forgetful Need to improve communications with customers and not argue. Did not call when car was ready. I had to call up and there was no follow up call. Need to improve communications with customers and not argue. Did not call when car was ready. I had to call up and there was no follow up call. More

Delivered as ordered Russell was great getting me my dream 2019 Stingray throughout the process and more! Excellent and unmatched support in all matters of the deal includ Russell was great getting me my dream 2019 Stingray throughout the process and more! Excellent and unmatched support in all matters of the deal including order, timing, and delivery. More

Good service experience Had tune up and broken screen replaced. Expensive but work was done pretty fast. Employees were courteous and helpful. Provided explanation of servi Had tune up and broken screen replaced. Expensive but work was done pretty fast. Employees were courteous and helpful. Provided explanation of services and what will be needed in the future. More

GMC Dublin Service Rocks! The Service Department at GMC Dublin is the best!! Ernie always takes great care of me. Fixes my car timely and ensures I have transportation while The Service Department at GMC Dublin is the best!! Ernie always takes great care of me. Fixes my car timely and ensures I have transportation while my car is there. My car is almost 8 years old and will definitely buy my next car at this dealership because of the awesome service department. More

Unhappy with quality of service Took my 2017 Volt for oil change and also to check on clicking sound from front right wheel area when breaking to stop or starting from stop. Techn Took my 2017 Volt for oil change and also to check on clicking sound from front right wheel area when breaking to stop or starting from stop. Technician claim there was no noise and all is fine. It is not fine and sound is definitely there and is noticeable. When I picked up my car, this was confirmed by service agent that sounds was there. Although agent stated that he was not a technician, first mentioned that not a safety issue. Second, he was guessing that some debris on the rotor (? !!). Sound is getting louder recently - I wanted this to be fixed. After leaving my car for 7 hours, I was asked to leave my car for next day check out. Wasted a day as I walked to the dealership. More

Dublin Chevrolet Excellent customer service! Rick helped me get the car in & fixed in a timely manner. I received a follow up call about the cars progress & an estimat Excellent customer service! Rick helped me get the car in & fixed in a timely manner. I received a follow up call about the cars progress & an estimation of when the car would be ready for pickup. The shuttle service was timely too. More

in and out oil charge/tire rotation Got an appointment online for a next morning oil change and tire rotation. Got in at 8:00 and drove away at 9:45. The also changed the air condition Got an appointment online for a next morning oil change and tire rotation. Got in at 8:00 and drove away at 9:45. The also changed the air conditioning and heater filters. More

Long but Pleasant day! :) Brenda made sure I was taken care of. I went shopping while my car got serviced and they let me know when it was almost done and they arranged my shu Brenda made sure I was taken care of. I went shopping while my car got serviced and they let me know when it was almost done and they arranged my shuttle back. My car looked and drove great! More

Awesome! I can't say enough about Dublin Infiniti, especially Michael Troche. He has been taking care of my cars for years and I would not trust anyone else. H I can't say enough about Dublin Infiniti, especially Michael Troche. He has been taking care of my cars for years and I would not trust anyone else. He is the best!Service is always excellent and professional. The staff is also very helpful and knowledgeable. I recently bought my new car from Dublin Infiniti because of how I have been treated and definitly because of Michael. I live across the Bay and have another dealer closer to me but feel loyal to Michael and Dublin Infiniti. More

Oil change and tire rotation. Rick my service rep handled all of my concerns with I checked in. The work was done in the time frame that Rick it would be. He called when my vehic Rick my service rep handled all of my concerns with I checked in. The work was done in the time frame that Rick it would be. He called when my vehicle was ready. More