Dublin Buick GMC Chevrolet Cadillac

Great Service was quick and they gave me a Loaner car which helped out immensely Service advisor Bobby was friendly and helpful with future visit for tir Service was quick and they gave me a Loaner car which helped out immensely Service advisor Bobby was friendly and helpful with future visit for tire replacement More

Improper time management This review is for this prarticular visit only. They took 3 hrs to replace brake pads. And they didn’t do the car wash as promised. They had lot of tr This review is for this prarticular visit only. They took 3 hrs to replace brake pads. And they didn’t do the car wash as promised. They had lot of trouble applying special coupons as advertised on website/Ads. I was surprised seeing the staff themselves arguing about applying coupons. Regarding the service timing communication 1hr went to 3hrs and every time I check on they say 10mins and it took more than 2hrs to send me out resulting total service time close to 4.5hrs. I have been to this service center few times earlier but this was not the situation any time. More

Great service It is the second time for me to visit the Dublin Service Center. Very nice experience, comfortable and quite waiting area, and restaurants are all in It is the second time for me to visit the Dublin Service Center. Very nice experience, comfortable and quite waiting area, and restaurants are all in walking distance. More

Horrible time consuming experience Came in on Tues the 16th to set up an appointment with a service tech for my wifes chevy cruze. The Car has been at a previous mechanic and i was made Came in on Tues the 16th to set up an appointment with a service tech for my wifes chevy cruze. The Car has been at a previous mechanic and i was made aware that the following was needing repair and that it might be in my best interest to get it fixed at a chevy dealership as it may be under warranty. I set up the appointment for the following day so my wife could just drop off the car with a confirmation number for the following repair. Repair Services: NEEDS NON RETURN VALVE AND INTAKE MANIFOLD REPLACED POSSIBLY. When she arrived the following day the service tech took a whole new service request claiming too much oil consumption and must find oil leaks. Received a phone call for a repair the following day costing $1000 for fixing leaks and air filters. They did not look at the Return valve intake manifold as originally instructed. I told them I would be down to pick up my car and to discuss my frustration. Once I was there the service center and mechanic brought the car around and I SHOWED THEM WHERE THE PROBLEM WAS AND HOW TO CONFIRM IT WAS THE PROBLEM. After taking the car back into the garage they confirmed it was in- deed what I requested and apologized and said the dreadful words they would "take care of me" and if I could just leave the car, they would make it right. Received a phone call back the next day saying the cost was $1000 AGAIN and that warranty does not cover this, mind you how ironic its the same price as the last quote???? and this is a $280 part... I said dont touch my car I will be there to pick up We arrived to pick up the car on Monday the 22nd and stood outside for 1.5 hrs as they "lost" the key and were trying everything to find it. There must have been 5 people walking around with walkie talkies looking really really silly....I have never experienced a more unprofessional unorganized establishment in my life. When a customer has to tell the service provider what's wrong with the car, something is seriously wrong. time is money and you have wasted enough of my time. I will never recommend Dublin Chevy to anyone and I will never be a customer again. More

Car service I have serviced my car twice at this dealership. It includes car wash. But they did not wash the car both times. Regards, G.S I have serviced my car twice at this dealership. It includes car wash. But they did not wash the car both times. Regards, G.S More

interesting ride/experience Babak Ezzy made it Easy! Did not waste my time or try a hard sell. Listened to my questions and what I wanted,then produced quick results. Babak Ezzy made it Easy! Did not waste my time or try a hard sell. Listened to my questions and what I wanted,then produced quick results. More

Great leasing experience. Had a fantastic leasing experience. Bobby was quick, no-nonsense, and gave me a great deal. Was able to do most of the deal over the phone and just co Had a fantastic leasing experience. Bobby was quick, no-nonsense, and gave me a great deal. Was able to do most of the deal over the phone and just come in to sign paperwork and pick up the car. 10/10 More

Everything as expected, no surprises here. Louis in the service department was great to work with. He not only was quick to get everything written up, but he also kept me updated throughout the Louis in the service department was great to work with. He not only was quick to get everything written up, but he also kept me updated throughout the entire repair process. More

Happy Ti.es No complaints at all. Joshua was the best. He was patient and got answers for all of my questions. I ended up buying 2 cars from him. No complaints at all. Joshua was the best. He was patient and got answers for all of my questions. I ended up buying 2 cars from him. More

2019 encore The salesman who has since found other employment was marginal in capability and it delayed the sales process Follow up with Johnathon explanation The salesman who has since found other employment was marginal in capability and it delayed the sales process Follow up with Johnathon explanation of features was excellent and I’m sure more representative of the dealer Finance process ok More