Dublin Buick GMC Chevrolet Cadillac

Great Service Michael, was great. My car service was done in a timely matter. He went over everything thoroughly and gave me great pricing. It was great working wit Michael, was great. My car service was done in a timely matter. He went over everything thoroughly and gave me great pricing. It was great working with him. More

Miscellaneous-change oil Great services, lovely very professional atmosphere every body very friendly, facility pleasant and clean water and coffee are available, children Great services, lovely very professional atmosphere every body very friendly, facility pleasant and clean water and coffee are available, children friendly because of all of these I am staying with Dublin Infinity regardless of the distance More

Great experience! I've been looking at different types of deals and cars to finally trade in my 11 year old Honda Accord. When I decided to go to Dublin Infinity, I cam I've been looking at different types of deals and cars to finally trade in my 11 year old Honda Accord. When I decided to go to Dublin Infinity, I came across an extremely friendly staff. John Kada was an amazing person to talk to and he educated my husband and I on all our options. I would recommend you ask for John Kada if you want someone to help you through every step of the way. Ultimately, I decided to lease an Infinity QX50 and I love IT! More

Excellent, Great customer service experience I hope I’d get my dream truck and Joe exceeded my expectations! John was so kind showing and test driving the different trucks to help me get a feel o I hope I’d get my dream truck and Joe exceeded my expectations! John was so kind showing and test driving the different trucks to help me get a feel of my ideal truck... such a great comfort experience... they even feed me on the 4th of July! They worked to also give me a great deal! More

Good customer service Good experience got to meet a guy name Russell good worker gave me a good deal on my vehicle and the finance department real good person they help m Good experience got to meet a guy name Russell good worker gave me a good deal on my vehicle and the finance department real good person they help me out a lot More

drop in emergency care for access to my car Mike Gress always provides excellent customer care and i feel secure knowing you stand behind the work performed. he manages to get the work done in Mike Gress always provides excellent customer care and i feel secure knowing you stand behind the work performed. he manages to get the work done in a reasonable time no matter how busy the shop is. More

Worth the drive! I drive a long ways just to have Dublin Cadillac take care of my Cadillac. It is absolutely worth it! Mike goes out of his way to make sure everythi I drive a long ways just to have Dublin Cadillac take care of my Cadillac. It is absolutely worth it! Mike goes out of his way to make sure everything is done well and quickly. It is always a surprise that the shop is so punctual. And I know they are taking utmost care of my auto. Thanks to Mike and his Team! More

No nonsense dealership I felt respected and felt that Roy was being respectful, not pushy, and making sure that he understood what we were looking for. He was able to find I felt respected and felt that Roy was being respectful, not pushy, and making sure that he understood what we were looking for. He was able to find the truck we wanted at the price we wanted and had it at the dealership by the time we arrived. The price we were paying for both cars was determined ahead of time so there was no haggling or stress over the purchase price. It made everything so much easier to get through when you don't feel like you have to haggle or negotiate. More

Oil change Dropped my truck off Sunday night. Requested oil change and check a couple of issues. All when good overall. On drive home truck sent message exhaust Dropped my truck off Sunday night. Requested oil change and check a couple of issues. All when good overall. On drive home truck sent message exhaust fluid. So I was kind of annoyed it wasn’t done. Called and talked to Hu. He said bring it in and they will fix it. Problem is I live in Tracy. So I was not pleased to have to drive back. Next day I called in again and talked to Hue. He worked it out for me that he would drive it to me on his way home. He really went out of his way to please me. That really means a lot to me. We are getting ready for a trip and I didn’t have the time to do this. What great customer service. He is a great employee and should be recognized for his great customer service. Thank you. More

Infiniti G37 service Made an appointment with Mike. When I got in for the appointment Mike was not there, different service person, no explanation, Mike never called. I h Made an appointment with Mike. When I got in for the appointment Mike was not there, different service person, no explanation, Mike never called. I had Infiniti service coupons which I asked about and it took a while to get an explanation. When I was called that the car was ready I mentioned the coupons again and it took some more time to work through that and get it worked into the bill. When my wife went to pick up the car she was given a hard time about the coupons. When she tried to ask some questions about the $2,300 service the guy said everything was checked out, then turned and walked away without giving my wife the opportunity to conclude the discussion. She thought he was rude and disrespectful. I called him back yesterday afternoon, left a message, but as of today no response. Never heard back form Mike either. More