
Dublin Buick GMC Chevrolet Cadillac
Dublin, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Excellent Service !!! Excellent !!! Service advisor was Excellent !!! Very professional. Very professional. Very helpful, very honest got my truck there... everyone that h Excellent !!! Service advisor was Excellent !!! Very professional. Very professional. Very helpful, very honest got my truck there... everyone that help me was great. I would recommend this car dealership to everyone. More
The service advisor Christine was awesome. The time it took for service was very good. One thing When I got home I did not appreciate was an oily hand print left on hood of car. That was unacceptable. took for service was very good. One thing When I got home I did not appreciate was an oily hand print left on hood of car. That was unacceptable. More
Follow up after service My experience was satisfying. Only thing I was expecting from the service adviser was to go over my paperwork with me. I had to ask the cashier my que My experience was satisfying. Only thing I was expecting from the service adviser was to go over my paperwork with me. I had to ask the cashier my questions and he wasn't really sure. Next time I will ask the adviser to go over with me if he don't. More
Truly the Worst Service Ever I took my 2017 Buick Regal in get get an oil change and the 22,500 mile maintenance on Tuesday March 3. Things seemed to go ok then Francisco Bracamo I took my 2017 Buick Regal in get get an oil change and the 22,500 mile maintenance on Tuesday March 3. Things seemed to go ok then Francisco Bracamonte , the service advisor told me that one of the technicians detected a small leak in one of the oil pans and asked me to bring the car in. Francisco told me that I would have to leave the car at the dealership for about a day but that I could pick up the car later that same day. I brought the cat back early Friday morning at about 9:20am. Then Francisco told me that I could have the car Saturday morning instead of later that Friday afternoon. I told him that would present transportation problems for me so he said that the car would be ready Saturday morning at 9am. He also promised to call me Saturday when my car would be ready. I never heard from Francisco so I called Dublin Buick at 11:30 and some other service adviser told me that my car wouldn’t be ready until Monday or Tuesday. When I asked for Francisco they told me Saturday was his day off. I asked for the service manager and they said he was also off that day. So I was lied to by Francisco and probably the other service advisers who didn’t want to help me at all. I’ m trying to get this car ready for the inspection since the lease ends on April1st. But these guys don’t care and so I don’t know when I’m going to get the car back. I’ve never experienced such dishonest, arrogant, and unprofessional service in the 35years of buying or leading cars. I am very angry about this. More
Service Advisor The only reason I keep coming to GMC Dublin is because of Ernie in the service department. He has been there a long time, remembers his customers, pro The only reason I keep coming to GMC Dublin is because of Ernie in the service department. He has been there a long time, remembers his customers, provides excellent customer service. He is so polite, honest and helpful. This dealership needs to realize its not just about sales of vehicles its their employees outside of sales that provide continuity of care of their customers. I can and will but a vehicle from the dealer that gives me the best deal but I will come here for service due to Ernie! More
Minor Body Repair Mike called the body shop, they responded immediately. The repair occurred the same day and looks perfect. I was extremely suprised with happy with th Mike called the body shop, they responded immediately. The repair occurred the same day and looks perfect. I was extremely suprised with happy with the outcome! More
I would give 6 stars if it was possible! Outstanding service, comfortable waiting area,and clean shuttle service available. I will be returning. Refreshing to find a service that "over delivers " now a service, comfortable waiting area,and clean shuttle service available. I will be returning. Refreshing to find a service that "over delivers " now a days! More
Infiniti G25 Service Experience Dublin Infiniti takes GREAT care of my Infinity G25 every time I bring it to them. This most recent visit was wonderful. They performed everything it Dublin Infiniti takes GREAT care of my Infinity G25 every time I bring it to them. This most recent visit was wonderful. They performed everything it needed plus they performed additional services as requested at a most reasonable cost. Our G25 is our go to vehicle for all our local, routine trips and it performs admirably. The Service Team checks everything needed to be checked as they KNOW the Infiniti vehicle products BETTER than anyone in the service industry, and are the most thorough. We purchased our G25 2011 model from this dealership and continue to have them service our vehicle as our BEST service choice. Thank You Dublin Infiniti. BTW, we purchased our newer QX50 from them too, and will continue to have our newer car serviced with them as well. Our Service Techs, Lincoln and Michael are the BEST !! More
Very professional. Very helpful, very honest got my truck there... everyone that help me was great. I would recommend this car dealership to everyone. Thanks for the help there... everyone that help me was great. I would recommend this car dealership to everyone. Thanks for the help More