Dublin Buick GMC Chevrolet Cadillac

My experience at Dublin Infiniti is always good. I especially appreciate being able to use a loaner car. The service department does a great job! especially appreciate being able to use a loaner car. The service department does a great job! More

Infiniti service by Lincoln (Service Manager) Lincoln, promptly did the intake process and helped me understand the details on 25000 miles service. It was an easy and painless process. He also he Lincoln, promptly did the intake process and helped me understand the details on 25000 miles service. It was an easy and painless process. He also helped me understand the recalls and scheduled a visit once the part arrives. Thanks, Lincoln. More

The Team really worked effortlessly to listen to my new car needs, presented me with a beautiful car and found the best deal for my financial affordbility. car needs, presented me with a beautiful car and found the best deal for my financial affordbility. More

Not pleasant. Rachel left us a message to schedule a service appointment. I called back on five different days with no return call. On my six try I reached her and we scheduled an appointment. When we service appointment. I called back on five different days with no return call. On my six try I reached her and we scheduled an appointment. When we arrived for the appointment, which I took time off work to take the car in, there was not record or due bill for our appointment. More

Great experience, was very pleased with the professional employees. And was very comfortable in the waiting room. Every effort was made to make me comfortable Thank you employees. And was very comfortable in the waiting room. Every effort was made to make me comfortable Thank you More

Thank you for the good service Pleased with All what you Thank you for the good service Pleased with All what you have done. Manager and all sale staff I will refer more of family to your Dealer ship. Thank you for the good service Pleased with All what you have done. Manager and all sale staff I will refer more of family to your Dealer ship. Thank you More

I had a great experience from start to finish at this dealership. Everyone was very kind and professional. All the information was explained in detail, which made me feel comfortable. dealership. Everyone was very kind and professional. All the information was explained in detail, which made me feel comfortable. More

took way too long I brought my car in at 8:30am for a service appointment. The first service person was too busy with paperwork and he passed me onto Louis. Louis mad I brought my car in at 8:30am for a service appointment. The first service person was too busy with paperwork and he passed me onto Louis. Louis made sure I had his number, said he would call to let me know what was wrong with my car. At 1:15 I call Louis to find out what's wrong with my car, he says there are three cars in front of me. He said he would call me back when he knew more. 10 minutes later he calls back to say what's wrong with my car and they need to get the part from Concord. He says the car will not be ready until tomorrow morning around 10a. Next day, he calls at 10:45 to say the car was ready. What I am most disappointed by is the fact that even though I brought my car in at 8:30 with an appointment, it took me to call and to get a call back at 1:25p to finally know what was wrong with it. If this was detected soon, or if I were called sooner, maybe my car would've been done the same day and I could've driving my kids to school instead of being without a car in the morning. The point of bringing a car in at 8:30a is the hope it will be done by the end of the day. The positives though, I appreciate that my car was done as close to 10a that was promised. I appreciate that warranty's were looked up. There were other minor annoyances by this visit, too much to write. But overall, for spending over $1200 to get my car fixed, service could've been MUCH better. More

Professional. Excellent customer service. Ernie consistently provides excellent service and exceeds my expectations. A true professional. When I am ready to buy my next GMC, I will be back to Ernie consistently provides excellent service and exceeds my expectations. A true professional. When I am ready to buy my next GMC, I will be back to get his referral to a sales representative. Thank you! More

The staff was amazing helping me with a warranty item. Anthony was not only professional but very personable, communicative, and made the entire experience worry free. I look forward to taking my GMC he Anthony was not only professional but very personable, communicative, and made the entire experience worry free. I look forward to taking my GMC here for all future scheduled maintenance More