Dublin Buick GMC Chevrolet Cadillac

I had a wonderful experience. Mike is terrific. Every one was pleasant and I was treated with concern and assistance. I was not able to speak with Mike before the appointment after trying several times and was pleasant and I was treated with concern and assistance. I was not able to speak with Mike before the appointment after trying several times and leaving messages. However the appointment went extremely well. More

One of the best experience of buying a used car. They were honest and set the right expectations. Only thing was the long wait to complete the process because of a busy day. were honest and set the right expectations. Only thing was the long wait to complete the process because of a busy day. More

This dealership was great in customer service. The salesman John made me a fresh cup of coffee as we were making the deal into the night hours, and I needed some energy for the drive home. salesman John made me a fresh cup of coffee as we were making the deal into the night hours, and I needed some energy for the drive home. More

The car I bought was missing a driver side floor mat. A piece of white paper was placed to hide the missing floor mat. Very Smart move. As of now still dont have on. piece of white paper was placed to hide the missing floor mat. Very Smart move. As of now still dont have on. More

Service was fast and great. I am very satisfied with the visit. I got drop off my truck for an oil change and tire rotation and got the truck back in an hour while the quick lube team was running lunches. visit. I got drop off my truck for an oil change and tire rotation and got the truck back in an hour while the quick lube team was running lunches. More

I cannot get anyone to return my phone calls I brought my car in for an oil change this past Saturday and when leaving the dealership, I noticed a scraping noise coming from the undercarriage. I I brought my car in for an oil change this past Saturday and when leaving the dealership, I noticed a scraping noise coming from the undercarriage. I pull off the road and see that there is a plastic guard under the engine compartment that has come loose. I contacted the dealership the same day with a promise that a service advisor would get back to me and no one did. I try again Monday as the service department is closed with the same response and still no one contacted me back. Same results moving into Tuesday and Wednesday of the week. More

Terrible Customer Service Reps I have always been disgusted at the customer service dept. No one seems to have any answers. I have moved to the next Cadillac dealer for all my servi I have always been disgusted at the customer service dept. No one seems to have any answers. I have moved to the next Cadillac dealer for all my service needs now. It's a big shame as the actual service team are great and show that they care. Michael Gress is the only glimmer of hope here. More

Excellent and satisfied Brandon was very kind and took care of my bolt service nicely and finished it before time while I was waiting there. Internet and coffee were also gre Brandon was very kind and took care of my bolt service nicely and finished it before time while I was waiting there. Internet and coffee were also great. One can easily work from waiting area which is great plus. More

I have had excellent service since I bought my Cadillac two years ago. Mike Gress always treats me with class. I truly appreciate Mike and all others. two years ago. Mike Gress always treats me with class. I truly appreciate Mike and all others. More

The service provided by Babak and the finance dept was exceptional. Babak searched until he found a vehicle that met my criteria and had everything set up for me to pickup my newly leased car so the proce exceptional. Babak searched until he found a vehicle that met my criteria and had everything set up for me to pickup my newly leased car so the process went so smooth, I drove my new car off the lot approximately 90 minutes after arriving to the dealership. More