Dublin Buick GMC Chevrolet Cadillac

Service delayed and still issues with my transmission Our 2018 Chevy Silverado is having transmission issues. Only 25k miles. Took it in and the said they reprogrammed - whatever that means. Took it in ag Our 2018 Chevy Silverado is having transmission issues. Only 25k miles. Took it in and the said they reprogrammed - whatever that means. Took it in again and they said nothing was wrong. Mind you, we have two small children and it has been a total hassle to have to go rent a car etc while ours is in the shop. Transmission is still jumping a ton from 1st to 2nd gear. Had one very rough jump last week. I'm going to have to speak with a service manger now. Total inconvenience and crazy I'm having these problems with a car this new. Plus, when we brought it in the first time it took them over a day to even start looking at it. Oh and we had our oil change done when we were there. They forgot to charge us so have been calling us to pay (umm your fault- should be on the house with all they have put us through!). But I still haven't gotten a call back from their service manager about my concerns my transmission is shot and they are pushing it under the rug. UNREAL. Shows where their thoughts really are- about $$$$ not about helping me with my transmission! More

Check engine light The check engine light came on and as it was a Sunday I had it checked at O'Rileys Auto. The code came up as catalytic converter and oxygen sensor. The check engine light came on and as it was a Sunday I had it checked at O'Rileys Auto. The code came up as catalytic converter and oxygen sensor. I brought the vehicle in on Monday morning. Lucky for me this was covered under the warranty and they were able to fix it and I had my vehicle back Tuesday morning. More

Routine maintenance Very friendly staff, courteous and assisted me right away. They were honest with how long services would take and consulted me before initiating other Very friendly staff, courteous and assisted me right away. They were honest with how long services would take and consulted me before initiating other services on my car. Great Experience More

Regular maintenance service Lincoln has done a super job explaining what has been done on my infinity QX70. This was a routine service and all seems to be ok Lincoln has done a super job explaining what has been done on my infinity QX70. This was a routine service and all seems to be ok More

Friendly, accommodating and informative. The salesperson took their time and searched for the right vehicle. Paid attention to my needs and what I was looking for in my purchase. The salesperson took their time and searched for the right vehicle. Paid attention to my needs and what I was looking for in my purchase. More

Great customer service Always have great service from everyone at this dealership. This is our 2nd purchase at this dealership and always feel welcome and that they are doin Always have great service from everyone at this dealership. This is our 2nd purchase at this dealership and always feel welcome and that they are doing their best to get us a good deal on our cars. More

The service technician was a little preoccupied. He lost my Service would take two hours. Call me on my cell phone. When I return he claimed he called me but I had no falls on my phone. When he tried to retrie Service would take two hours. Call me on my cell phone. When I return he claimed he called me but I had no falls on my phone. When he tried to retrieve my car he couldn’t find it. He brings my car and said he left the key in it that my car complained there was no key. I had to go back in and tell him And-found the key in the garbage can! When I brought the car and I told him about the light being on for the tires. When I went to leave the light was still on for The tires. He had to get the mechanic to get it all the light off! This is the worst service I’ve ever gotten from the Dealership. I could’ve taken it to the drive-through oil change! More

Not a good expierence I had made an appointment for an oil change and tire rotation. I got to the dealer at 10:00, my appointment was scheduled for 10:15. My car was not I had made an appointment for an oil change and tire rotation. I got to the dealer at 10:00, my appointment was scheduled for 10:15. My car was not completed until 1:03. I was told by Hue that it would take an hour to an hour and a half. Not happy with this. Normally when I come in it takes a maximum of 2 hours. More

In for Regular Service. Received Excellent Service Very pleasant experience. Very courteous, personable and helpful. Relaxed atmosphere even when short handed, no appointment show and bad weather.Will Very pleasant experience. Very courteous, personable and helpful. Relaxed atmosphere even when short handed, no appointment show and bad weather.Will continue to take for service there. More

Excellent Service I had to have a recall service on my Yukon and I drove all the way up to Dublin from San Jose to have it done because I prefer this dealership/service I had to have a recall service on my Yukon and I drove all the way up to Dublin from San Jose to have it done because I prefer this dealership/service center over the one down here. I made the appointment online and everything went smoothly. The waiting lounge was comfortable and there is wi-fi service so I just sat on my computer. Thanks so much Dublin GMC! More