Dublin Buick GMC Chevrolet Cadillac

Routine maintenance and auto butler service Good customer service. Timely attention in keeping to the appointment. The service advisor explained things well and ensured the auto butler process Good customer service. Timely attention in keeping to the appointment. The service advisor explained things well and ensured the auto butler process was integrated into the day. Overall it was a positive experience for me. More

I bought a GMC Sierra truck in 20918. I have brought it into the dealership 6 times for the same problem. And they can’t find the problem. The service manager hue is great and does everything he can to acc into the dealership 6 times for the same problem. And they can’t find the problem. The service manager hue is great and does everything he can to accommodate me. I just want to know how this dealership cannot make this situation right? I spent $65000 on a truck that has defects and they won’t make it right. And to top it all off the last time I brought in they gave it back to me with no gas!! How do you give a customer back their car with no gas??? More

Excellent, professional Im always pleased with the service and professionalism of Mike, your Cadillac Service Manager. it would be helpful to receive more frequent coupon Im always pleased with the service and professionalism of Mike, your Cadillac Service Manager. it would be helpful to receive more frequent coupons.... seems the older my Cadillac, the fewer the money saving coupons.. Noted Dublin Chevrolet had one to honor our Veterans, but no such Patriotism at Cadillac?! More

My service advisor Mr.Joseph White is awesome,very professional and helpful.Great service, thank you Joe. The loaner car department people are nice and fast too. professional and helpful.Great service, thank you Joe. The loaner car department people are nice and fast too. More

Mike Gress the service manager provides excellent customer service. I buy Cadillac vehicles exclusively just to experience the excelent service Dublin Cadillac offers. A+ every time! customer service. I buy Cadillac vehicles exclusively just to experience the excelent service Dublin Cadillac offers. A+ every time! More

Brandon was very helpful and supportive.This was my Brandon was very helpful and supportive. This was my first service for Chevy bolt and he got it in quickly. He also applied the dcal stickers for me. Brandon was very helpful and supportive. This was my first service for Chevy bolt and he got it in quickly. He also applied the dcal stickers for me. More

horrible experience, everyone that works there is rude. A manager, Eric, even threatened me! I've bought three cars there in less than three years and to be treated so badly is uncomprehendable. I will n A manager, Eric, even threatened me! I've bought three cars there in less than three years and to be treated so badly is uncomprehendable. I will never go back. More

Great experience! Adam was friendly and personable. He made Us feel comfortable. He was down to earth and not pushy but clearly knew what he was talking about. He went above and beyond During our interact made Us feel comfortable. He was down to earth and not pushy but clearly knew what he was talking about. He went above and beyond During our interaction More

I wish I could rate the person who helped me in the service department separate from the overall service. Interesting that my check engine light came on the day after I left the service center. I went service department separate from the overall service. Interesting that my check engine light came on the day after I left the service center. I went in for an oil change, they of course gave me a list of everything they checked in the "complimentary inspection" all was green except for rear breaks, I drive home, next morning start my car and the check engine light comes on........ Also, they were unable to wash my car due to the car wash being down and did not offer for me to come back another time for "complimentary car wash". The oil change took 2 hours and 15 minutes, and I had an appointment! the shuttle driver commented that Infinity customers don't ever call for a ride, only the service advisors call for their customers, so they were surprised when I called and asked to be picked up at infinity. Not impressed at all. I will try to find another service place for my JX35. More

Overall my service was a great experience! Louis is great at communicating and assuring me that the service needed gets taken care of properly! I always make sure to get my car serviced there if needed. at communicating and assuring me that the service needed gets taken care of properly! I always make sure to get my car serviced there if needed. More