Dublin Buick GMC Chevrolet Cadillac

100% satisfaction Babak at Dublin Cadillac is amazing! He recently sold us our first Escalade ESV and provided the best car buying experience we could have asked for. Babak at Dublin Cadillac is amazing! He recently sold us our first Escalade ESV and provided the best car buying experience we could have asked for. He was professional and courteous and made the car buying process stress free and fun! I appreciated that he listened to our concerns and what was important to our family and helped us find the best car to meet our needs. His customer service is outstanding! I would highly recommend Babak for anyone interested in buying a new Cadillac or Chevy. You will not be disappointed! More

Great service, very helpful I had a great experience with my sales person and sales manager. They were helpful and very friendly. However they almost lost my sale due to Lenard a I had a great experience with my sales person and sales manager. They were helpful and very friendly. However they almost lost my sale due to Lenard aka “Lenni” the “financial” guy. He was just old school shady cat sales man! Super pushy and just disrespectful. When I told him I’m in sales as well, I’m not a pushy salesman and I don’t like to be pushed he yelled at me “have you been in sales your entire life!?” When I told him I didn’t want the gap insurance he got upset and asked “why! Why would you want it !?” Instead of explaining why I SHOULD have it. I wasn’t sure if I wanted the warranty they offer so I asked him if I could add it later on he said “sure but I’m not going to help you when you come back” at that point I told him I’m just NOT going to purchase period and I pushed the paperwork away. That’s when he got EXTREMELY upset and started yelling “WHAT!? No! I already have the dmv paperwork done! It’s registered you can’t do that” but I just left. Luckily my salesman Miguel came running out to my car and asked what was wrong, after explaining he said there was another financial guy his name was Raul. I agreed to finish the deal with Raul who was great. Very helpful and knowledgeable. I did end up getting the warranty because Raul explained it very well. If you plan on purchasing from here make sure you don’t deal with LENARD as it will ruin your ENTIRE experience. More

Service Anthony did a great job with his intake and promptly texted me when my car was ready. He was very friendly and informative. Thanks, Laureen Anthony did a great job with his intake and promptly texted me when my car was ready. He was very friendly and informative. Thanks, Laureen More

great service appointment at 10 am finished all services and car washed by 11;15 am great service............ overall rating of this service center great job on appointment at 10 am finished all services and car washed by 11;15 am great service............ overall rating of this service center great job on time and service More

Service of my car at Dublin Infiniti is always top notch. Service Advisor Lincoln Heavin is the best!! The whole experience is always easy and the work is of my car at Dublin Infiniti is always top notch. Service Advisor Lincoln Heavin is the best!! The whole experience is always easy and the work is well done. More

1st service Jesse was extremely friendly and made sure I had everything I needed since I waited for the car. The car was finished when he said and even washed it. Jesse was extremely friendly and made sure I had everything I needed since I waited for the car. The car was finished when he said and even washed it. Babak who sold me the car stopped to see if I need anything. I’ve had many new cars in for a first service but never a Cadillac. Thanks Dublin Cadillac. Dennis S. More

Good quick service. Good customer service attitude and good quick service. Truck runs great! I have been taking my truck to Dublin GMC for ten years and the service has Good customer service attitude and good quick service. Truck runs great! I have been taking my truck to Dublin GMC for ten years and the service has always been excellent. More

in and out on a Saturday morning I have a low mileage truck that needed an oil change and some maintenance. service advisor was very helpful as to what I needed, and what I would need I have a low mileage truck that needed an oil change and some maintenance. service advisor was very helpful as to what I needed, and what I would need to budget for down the line. Nice waiting room, pretty Christmas Tree, etc. No compliants. More

Disappointed with timeline & responsiveness Lack of internal communication added to the chaotic experience. 1-intended car to test drive was empty on gas. Ended up driving a different car to si Lack of internal communication added to the chaotic experience. 1-intended car to test drive was empty on gas. Ended up driving a different car to simulate the experience 2- second visit to drive intended car, keys were taken away due to online last minute sold status 3- drove a different car to find out had a battery issue 4- Third identified car was not found on lot due to employee use 5- worked out a deal on a fourth car and set up an appointment for the following morning to sign final papers and have the following corrected ( replace a damaged wiper, install a roof rack, weather floor mat & car detailed) to be disappointed again for nothing was done. 6- approached general manager after over an hour of wait in the lobby to find out finance is halted due to encountering a server access issue. 7- drove to the bank to provide a certified check to expedite the process. 8- called dealership to request an owner manual since it was missing, plus a schedule to install forgotten weather maps and so far been ignored. The one common issue with all of these items is miss communication internally and to costumer which manifest in mismanagement and lack of time respect. More

Friendly staff and great service I was helped by Kyle this past Saturday for my check engine light. He had me out in 2 hours and kept in contact with me throughout my visit to keep me I was helped by Kyle this past Saturday for my check engine light. He had me out in 2 hours and kept in contact with me throughout my visit to keep me updated. I dreaded having to travel from Stockton on a Saturday morning but really enjoyed my visit. Took a nice walk to Starbucks and by the time I got back, my car was almost done! Will definitely keep bringing my baby to this location! More