Dublin Buick GMC Chevrolet Cadillac

First time visit My local dealership closed so travelled about 30 minutes to Dublin Infiniti for a 90,000 mile service. The service took much longer than expected but My local dealership closed so travelled about 30 minutes to Dublin Infiniti for a 90,000 mile service. The service took much longer than expected but Kyle did a good job of keeping me informed of the status. I appreciated the shuttle service as I didn't bring a lunch. Overall, my experience was good and I will return. More

Nice and Effective Easy to make appt, extremely courteous and friendly, a pleasure to deal with. Complete and helpful in suggesting what might be done in this visit. Easy to make appt, extremely courteous and friendly, a pleasure to deal with. Complete and helpful in suggesting what might be done in this visit. More

Superior Customer Service My Infiniti had to be towed in as it broke down while I was driving. I had just had the 75k servicing and wasn’t pleased with the results. I shared My Infiniti had to be towed in as it broke down while I was driving. I had just had the 75k servicing and wasn’t pleased with the results. I shared my concerns with Michael Troche (I’ve been a client of Infiniti and have worked with Michael for 20 years). Michael was extremely professional, he listened to my complaints, he apologized and he told me what he would do to fix and address the issues, and he did. More

Awesome Service . Chris and the driver Veronica were awesome Great service and friendly associates . Good. Communication.. Service on vehicle was food and my follow up questions were answered . Keep up it he Great service and friendly associates . Good. Communication.. Service on vehicle was food and my follow up questions were answered . Keep up it he great job. More

Horrible attitude I came for servicing my vehicle (QX60). At the time of booking the appointment, I have opted for a loaner vehicle. When I check-in at the service cent I came for servicing my vehicle (QX60). At the time of booking the appointment, I have opted for a loaner vehicle. When I check-in at the service center, the service advisor (Kyle) has denied to provide me a loaner. He was saying that if the service takes more than 3 hours, then only they provide a loaner vehicle. I told him that during my earlier service, I got the loaner vehicle and I need it now also. Even then he refused to provide me a loaner vehicle and made me wait 40 minutes to get into a shuttle. After that, they took more than 3 hours to complete the servicing (almost 5 hours). I don't understand why he denied to offer me a loaner vehicle when it is taking more than 3 hours according to him. I felt so bad and don't want to be a returning customer to this Dublin Infiniti. I will never recommend Infiniti and this Dublin Infiniti to any of my friends. More

New Denali purchase Miguel was great to work with, and I was very happy with the deal we made. Pricing was great, and I got the exact vehicle that I wanted. Miguel was great to work with, and I was very happy with the deal we made. Pricing was great, and I got the exact vehicle that I wanted. More

Easy Button Needed an oil change on short notice. Scheduled the service same day and the work was completed in a timely fashion to my complete satisfaction. Needed an oil change on short notice. Scheduled the service same day and the work was completed in a timely fashion to my complete satisfaction. More

Shopping for Chevy Tahoe Michael Tran stayed past his time to help us out. He stayed till the end and ensured we left happy with our New Tahoe. Joel also helped us with gettin Michael Tran stayed past his time to help us out. He stayed till the end and ensured we left happy with our New Tahoe. Joel also helped us with getting the. Eat price they both went beyond to ensure we were happy and able to afford the car we wanted. Thank you for all your help. More

My review Friendly and informed on any questions I asked. Willing to help any way he could. Was totally informed on what work i needed including things i didn Friendly and informed on any questions I asked. Willing to help any way he could. Was totally informed on what work i needed including things i didn't know about. More

Oil change Super well organized and communication from from my service manager Anthony. I waited for my vehicle and was kept up to speed on the progress. Super well organized and communication from from my service manager Anthony. I waited for my vehicle and was kept up to speed on the progress. More