Dublin Buick GMC Chevrolet Cadillac

Great Customer Service Mike kept me informed, checked with me for any additional work needed and work was done correctly in a timely manner. My vehicle is like new. Mike kept me informed, checked with me for any additional work needed and work was done correctly in a timely manner. My vehicle is like new. More

Que replacement I had my Que system malfunctioning, Fortunately, I had extended warranty to cover the cost which imagine is substantial. This dealership has the best I had my Que system malfunctioning, Fortunately, I had extended warranty to cover the cost which imagine is substantial. This dealership has the best service bar none. I would recommend anyone here to have the Cadillac service here. Thanks again! By the way you have some coffee will you wait. More

Service Department I brought my 2018 Tahoe for its Butler treatment and a couple of other things that I thought should be serviced. Dave, who was my contact at service m I brought my 2018 Tahoe for its Butler treatment and a couple of other things that I thought should be serviced. Dave, who was my contact at service made a check of my prior service and mileage and explained that did not need any mechanical service at this time. He could have easily talked me into some type of service, but it was his honesty that prevailed. The Butler service was performed, and when I picked up my Tahoe it looked as perfect, inside and out as the day I bought it. More

Prompt, professional, complete service. Great communication The dealership was professional from scheduling through pickup. They had availability on short notice, provided an early drop off service, and were v The dealership was professional from scheduling through pickup. They had availability on short notice, provided an early drop off service, and were very accomodating when I did drop the vehicle. Excellent communication regarding services rendered, and scheduling. They took great care in keeping the vehicle clean and tidy. Service manager (Christina) was excellent. More

Cold customer service I have been to this place a few times because it is the closest one for me. Every time you walk into the service office, regardless it is busy or not, I have been to this place a few times because it is the closest one for me. Every time you walk into the service office, regardless it is busy or not, nobody will say hello or address you. The staff won't even lift their eyes from computer screen. Until, you start to move around and they feel your agitation. This recent time, I never got called after the service is done. By the end of the day, I went to see and check and it has been long completed. There need a big improvement in communication with customers here. More

Service Appointment Service appointment was on time and work was completed promptly. Employees were professional and friendly. Vehicle runs and feels much better when Service appointment was on time and work was completed promptly. Employees were professional and friendly. Vehicle runs and feels much better when driven. Thank you. More

Service on Infinity QX60- Dead Battery I liked Kyle my customer service tech, but I have to tell you, I was a irritated when he was nearly complete with my intake info (he went to get a pr I liked Kyle my customer service tech, but I have to tell you, I was a irritated when he was nearly complete with my intake info (he went to get a print out of an estimate for my work), and a customer walked in ready to pay. Rather than finish with me (and tell the customer he would be right with them), he pulled out the paperwork for the customer, went over the charges and status of car, then turned him over to the cashier. THEN he came back and finished with me. Really unprofessional, and on top of that, I also felt "he was a man", and I'm just a "women" type vibe. Other than that, I am satisfied with service. More

Excellent service Your service rep is outstanding he gave me a time frame and delivered he even came looking for me and gave me a heads up of 10 minutes until completio Your service rep is outstanding he gave me a time frame and delivered he even came looking for me and gave me a heads up of 10 minutes until completion nice guy my corvette will always B serviced here Thanks👍🏻 More

Pleasant, friendly and helpful advisor Christina was very prompt and pleasant. It was a pleasure being helped by her. I thought I was gonna have to wait for an adviser but no, she came ou Christina was very prompt and pleasant. It was a pleasure being helped by her. I thought I was gonna have to wait for an adviser but no, she came out immediately as soon as she saw me and took care of everything. More

Great service Moe is a great service rep, service was done quickly and in less than the estimated time. Had a small problem with the radio just before I left and i Moe is a great service rep, service was done quickly and in less than the estimated time. Had a small problem with the radio just before I left and it was immediately taken care of. More