Dublin Buick GMC Chevrolet Cadillac

Top notch salesman, great truck, good price, I only gave the excellent rating because it was earned. Jonathon Quevedo was the salesman that earned that rating, his supporting staff in financing I only gave the excellent rating because it was earned. Jonathon Quevedo was the salesman that earned that rating, his supporting staff in financing earned that rating, the dealership had a large number of trucks to choose from and therefore earned that rating as well. They all worked together as a team to sell me the truck I wanted at a price I liked with a financing package that fit my needs. A team that works together that well, earns the rating of excellent. More

Very helpful they help me with my purchase l buy what l really want to purchase they try their best for me to be happy on my purchase very helpful and kind they help me with my purchase l buy what l really want to purchase they try their best for me to be happy on my purchase very helpful and kind More

Lease Buy Out To long if a wait for a deal that was ALL pre arranged online. All that was needed was to sign papers and was waiting around for 3+ hours after a set To long if a wait for a deal that was ALL pre arranged online. All that was needed was to sign papers and was waiting around for 3+ hours after a set appointment time. And we were existing Infinity customer. More

No pressure/ very easy going team Had a wonderful experience from the Dublin GMC team! Ramez put the facts down and let us make the decisions we needed to make regarding the vehicle. H Had a wonderful experience from the Dublin GMC team! Ramez put the facts down and let us make the decisions we needed to make regarding the vehicle. Highly recommend this dealership. More

Service Department Best service department in the state. Ernie is greatest Service Rep. I recommend this location to everyone I know. Will only buy my cars from Dublin B Best service department in the state. Ernie is greatest Service Rep. I recommend this location to everyone I know. Will only buy my cars from Dublin Buick/GMC. More

Pleasant First time in the many years I’ve been going there that there was a mix-up and power outage but everyone was very helpful and I received a loaner whic First time in the many years I’ve been going there that there was a mix-up and power outage but everyone was very helpful and I received a loaner which got me through the repairs. Everyone there is very nice! More

1st Service 2nd Chevy Same great experience -1st Service with new Suv, 2nd Chevy at this dealership, Same great experience with the Service Dept. One of the reasons I came back here for a 2nd ve -1st Service with new Suv, 2nd Chevy at this dealership, Same great experience with the Service Dept. One of the reasons I came back here for a 2nd vehicle. Though I wish they kept the complimentary free services for the first three for loyal customers. And I hope future visits come with the same great service for a routine visit. More

Quick and easy Took by bolt for its first service. Checked in 5 minutes late for my appointment. Quoted an hour wait time. Took only 40 minutes. Staff was friendly a Took by bolt for its first service. Checked in 5 minutes late for my appointment. Quoted an hour wait time. Took only 40 minutes. Staff was friendly and service was quick More

2020 Chevy Spark CD I had a wonderful experience with the salesmen that assisted me, Joshua Hart. I thought he did a great job. Josh was very respectful and patient. H I had a wonderful experience with the salesmen that assisted me, Joshua Hart. I thought he did a great job. Josh was very respectful and patient. He drove me around a bit to try the car out and showed me all the instruments on the car. He did a great job. The other associate Vicent (partner) was also good, very respectful and professional. Both had great follow-up skills and should be rewarded. My one issue was the way the way the Costco Gift Program was ran at the Chevy Dealership in Dublin. Josh worked with me and a finance agent (not sure of his name) to meet an agreement on the price of the car. Josh went to the gentleman to let him know what I would pay. Josh came back with a deal that I agreed on and initialed, $15,000 for the car and a $700 gift card from Costco. I initialed the agreement and was pleased with the deal. Then it was time to fill out the final documents. I worked with Brian Koski, Finance Manager. This is when I became upset. Brian said we would not know what our Costco gift card amount was until Costco knows what program I am on with them. That would determine the amount. I said, "Wait a minute, I just initialed an agreement with the salesman that I would pay $15,000 for the car and get a $700 card from Costco and now you are changing it?" So as of now I have been working with Costco endlessly (no help from Chevy) to find out how the program works. I absolutely do not blame Josh for this. I see him as the messenger. Who ever Josh went to, to work out the price of the car and the Costco Card is responsible for not being educated on how Costco's Car Program works and to pass this along to Josh. I hope you can see my disappointment. Bottom line, I initialed and agreed to purchase/card with Chevy in Dublin and when the final time came to close the deal the agreement changed! I am not sure how this week will play out with Chevy and Costco to get the $700 I was told I would get. I am 74 years old and $700 might not seem a big deal to you but it certainly is to me. Thank you for your time and I hope this helps the next client so they do not have to go through what I have been and still going through. Thank you for your time. I am hoping someone from Dublin GMC/Chevrolet will help me. Connie Dykes More

Service Very good work Timely Thanks Service consultant was excellent Thanks to Kyle Jensen I will continue my service there Loner program is nice App Very good work Timely Thanks Service consultant was excellent Thanks to Kyle Jensen I will continue my service there Loner program is nice Appointments are timely More