Dublin Buick GMC Chevrolet Cadillac

Awesome! Awesome customer service! Friendly staff, complimentary coffee while waiting. I spent the 2 hours in the waiting area doing work on my laptop. I bro Awesome customer service! Friendly staff, complimentary coffee while waiting. I spent the 2 hours in the waiting area doing work on my laptop. I brought my lunch and they allowed me to warm it up in the break room microwave 👍🏼 More

Pleasant experience The service was good. We felt a knowledge at all times. Could use a little bit more customer service but over all great thanks Mike. The service was good. We felt a knowledge at all times. Could use a little bit more customer service but over all great thanks Mike. More

Long delays When I made my appointment, I was told it would be done in a half hour. When I arrived, I was told it would be hours. I then had to wait an hour for When I made my appointment, I was told it would be done in a half hour. When I arrived, I was told it would be hours. I then had to wait an hour for the shuttle. The scheduling should be more accurate. I had to call to find out if my vehicle was done, although I was promised a call. More

Nothing fixed They had the vehicle fro three weeks and when I got it back it was not repaired. Thanks for a complete waist of time and money. They had the vehicle fro three weeks and when I got it back it was not repaired. Thanks for a complete waist of time and money. More

Bad organizational model. Have had four or five service appointments on my 2017 GMC. On every occasion the estimated time of service completion is drastically understated. From Have had four or five service appointments on my 2017 GMC. On every occasion the estimated time of service completion is drastically understated. From watching operation I have formed the opinion that this has to do with understaffing of service advisors. I believe that service is usually completed in a reasonable amount of time but the service advisors are so busy that they cant get the vehicle back to the customer. I am not certain of this but this best explains why service is never completed until i go complain. Then magically the work seems yo be finished. I will start getting service done elsewhere. More

The best service because of Michael Michael went above and beyond for the needs of my car. I forgot to mention one service when I first called to make the service. Michael told me Not Michael went above and beyond for the needs of my car. I forgot to mention one service when I first called to make the service. Michael told me Not to worry about it and took care of it. Even though this service needed to be scheduled beforehand. Thank you for my kicking me out to the curb even though I was out of my warranty. He told me the best options for the car and made sure to the end that i was satisfied and happy! Thank you again! Will definitely be coming back! More

Great experience I found a used Audi at an extremely good price and was contacted by the internet sales manager Josue who made the sale as streamlined as possible. The I found a used Audi at an extremely good price and was contacted by the internet sales manager Josue who made the sale as streamlined as possible. The whole dealership has a laidback and professional feel to it. They had the car ready when I drove in from Sacramento and the finance department had taken my credit application over the internet and found a rate under 5% for 72 months. Nice to do business with with such a customer friendly dealership. More

Excellent experience Best experience I’ve ever had at Chevrolet! Everyone was friendly, service was preformed in a timely fashion and the loaner they graciously let us use Best experience I’ve ever had at Chevrolet! Everyone was friendly, service was preformed in a timely fashion and the loaner they graciously let us use was family friendly before we even mentioned it. More

Great experience Easy transaction, good service, good experience over all. Ramez was great. Test drive was smooth, ramez explained and walked me thru all of the option Easy transaction, good service, good experience over all. Ramez was great. Test drive was smooth, ramez explained and walked me thru all of the options of the truck and the rebates. More

Great Experience I've bought a lot of cars in my past and this was one of the most pleasant. Thank you team for the 5 star service! I've bought a lot of cars in my past and this was one of the most pleasant. Thank you team for the 5 star service! More