Dublin Nissan

Just purchased a nissan maxima platinum trim from Sam Alqaisi awesome experience from beginning to end. Highly recommend everyone to talk to Sam first before you purchase a new vehicle. Alqaisi awesome experience from beginning to end. Highly recommend everyone to talk to Sam first before you purchase a new vehicle. More

After signing and returning contract on line to sales manager and being told the car was ours. They knowingly sold it to some other buyer manager and being told the car was ours. They knowingly sold it to some other buyer More

I took my car in for a recall on the computer system on my Nissan Altima 2015. I was experiencing some severe delays in action between when I pushed the pedal and when the car would respond. (Almost got hi my Nissan Altima 2015. I was experiencing some severe delays in action between when I pushed the pedal and when the car would respond. (Almost got hit in the side because of this.) But of course, they couldn't recreate the issue and said that a code would fire if it happens again due to the new computer update. The issue has happened multiple times since then and still no code. The worst part was they found tons of "new issues," including "major oil leak" that would cost $400 in parts and $2600 in labor!! All this in the middle of a pandemic and lack of usual pay! Shocked, I took it to a local mechanic down the street to get it checked out, and they said they couldn't see where the leak was coming from, so they needed to put dye in the engine. (already a huge difference to the dealership apparently knowing exactly where it was coming from...) The local mechanic said it was a tiny leak on the oil pan after bringing it back, and it only needs silicone to fix. They said it was so minor that I should just wait until I needed new oil. SO HAPPY I DIDNT LISTEN TO THIS DEALERSHIP. THIS PLACE IS A SCAM! NEVER going back, and I am seriously questioning buying a Nissan ever again. More

Worst dealership My TPM sensor light was on, so they said they will fix it, I see part cost is $92, labor - $300, but they did not fix it. Calling them whole day, no o My TPM sensor light was on, so they said they will fix it, I see part cost is $92, labor - $300, but they did not fix it. Calling them whole day, no one answers. Left messages, still nothing, how did they get almost 4 stars and 555 Google reviews? Can we trust Google? More

PRICES TOO GOOD TO BE TRUE - We drove 40 minutes only to find out that the salesperson who we had been contacting throughout the week had been lying to us and basically telling us anything to get us to come find out that the salesperson who we had been contacting throughout the week had been lying to us and basically telling us anything to get us to come to the dealership. There wasn't even the specific trim and color that we had specifically requested for on the lot! When we got there, he even pitched a higher price. A complete waste of time. More

IM RAISING YOUR PRICE! Dont buy here! This dealership is as shady as they come. Im out of state and was interested in a Buick Lacrosse on the lot. Emailed back and forth wit Dont buy here! This dealership is as shady as they come. Im out of state and was interested in a Buick Lacrosse on the lot. Emailed back and forth with the salesman. Came to an agreement of purchasing the vehicle for asking price of $12995 and $600 shipping to Nevada . Taxes and fees only apply in my home state. Told the salesman that this a cash deal, I wont be financing. They naturally dont like that because they make additional money raising your interest rates. Spoke to the Sales Manager Hal to finalized the deal and told me he would call me back in 15 minutes. 2 and half hours later i finally get a call because i texted the original salesman. Now makes up this story and is raising the price of the car $1000 more. Not taking this rip off. Spoke to Hal again about having integrity and honoring the deal. Not happening. SHADY DEALERSHIP! More

Oil Change I took my wife's van for an oil change and within less than 30 minutes I was out the door. There were numbers of vehicles ahead of me so I was impress I took my wife's van for an oil change and within less than 30 minutes I was out the door. There were numbers of vehicles ahead of me so I was impressed how quickly it went. Well, upon leaving the dealership I noticed that they ONLY did an oil change since they didn't give me any report on what had been done. Again, they could have done all the inspections but since they didn't give me any reports I am ASSUMING it wasn't done. Then, I noticed my tires had no been rotated. I called Nissan Service center and spoke with Stephanie. She told me they have to inspect everything and show proof. When I told her about my issues, she NEVER APOLOGIZED, she quoted me how much tires rotation cost in case I decided to take the vehicle back and hung up. This is very upsetting. I won't ever buy another vehicle there much less return or recommend anyone. Absolutely nothing. More

Rude, Unprofessional Service Manager and Incompetent Service BEWARE: I DON'T RECOMMEND THE SERVICE DEPARTMENT AT DUBLIN NISSAN! I took my 2017 Nissan Maxima in for a RECALL part replacement of the ABS actuator. BEWARE: I DON'T RECOMMEND THE SERVICE DEPARTMENT AT DUBLIN NISSAN! I took my 2017 Nissan Maxima in for a RECALL part replacement of the ABS actuator. Nissan recalled over 200K new model nissans for this part. I took it in and it was the most WORST EXPERIENCE Ive ever had with a car dealership. First, the Service Manager, Scott Lentz's behavior was rude and unprofessional! Not only was I treated badly but they took 10 days to return my car! After two days of driving it, the Brake Lights started to come on while driving the car. I Took it to another dealer because I was concerned this couldn't be good... Found out that DUBLIN NISSAN's , INCOMPETENT SERVICE DEPARTMENT didn't install the new part correctly, Brake fluid was leaking on the new ABS Actuator part, which means It was possible that I could have gotten into an accident due to the part replaced by Dublin Nissan was LEAKING BRAKE FLUID!! I found out by the other dealer that the part was not sealed properly. This was dangerous to have been driving on the road like this. DUBLIN NISSAN RETURNED AN UNSAFE CAR TO ME. They risked my life, by returning a vehicle to a customer that was unsafe to be on the road. Risking my life and the lives of other drivers. On my report (the paperwork that shows the work performed to your car), it shows no safety tests was performed. No road test, NO CHECKING FOR LEAKS! no verification work was preformed correctly and properly. They just returned my car with no care for my safety what so ever! BEWARE IF YOU TAKE YOUR CAR THERE FOR SERVICE. YOU ARE TAKING A HUGE RISK! NEVER AGAIN WILL I GO THERE. More

HORRIBLE PLACE Took them 4 attempts to fix my malfunctioning screen after purchasing the car from them. Horrible service, now Enterprise is sticking me with the bill Took them 4 attempts to fix my malfunctioning screen after purchasing the car from them. Horrible service, now Enterprise is sticking me with the bill for the rental they offered to pay for while my car was being “fixed”. I’ve called several times and a Manager won’t Return my call. Unprofessional to say the least!!!!! More

Loosing faith in Nissan technicians Took the car to repair check engine light problem on Friday. Was told it was fixed. The light came back the following day. Had to take the car to deal Took the car to repair check engine light problem on Friday. Was told it was fixed. The light came back the following day. Had to take the car to dealership again. Loosing faith in Nissan technicians. More