Dublin Volkswagen
Dublin, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 104 reviews
great customer service The team at Dublin service are outstanding, and help to make the service experience great. They are technically very competent, and know how to use t The team at Dublin service are outstanding, and help to make the service experience great. They are technically very competent, and know how to use the resources at Volkswagen to solve the problem. Big shout out to Matt and Anthony. More
My car malfuntioned while at the VW Dealer I came in to buy a quart of oil for my 1999 VW Bug. When I went to leave, my VW bug would not start. With out an appointment the service department I came in to buy a quart of oil for my 1999 VW Bug. When I went to leave, my VW bug would not start. With out an appointment the service department jumped into action. They had to push my bug into the service bay. The team did a diagnostic and told me the problem. They arranged a loaner car, and I was on my way. The next day, they had rushed in the part, got it installed and communicated this process through out. I am very impressed with the attitude, customer service mentality, and kind service. These guys in the service department are the best of the best...….. A great big thankyou to this dealership. Daneel T. Perrin More
Great experience The entire process was very easy. I always dread purchasing a new vehicle because of the typically process at a dealership. Victor, Oliver, and Emily The entire process was very easy. I always dread purchasing a new vehicle because of the typically process at a dealership. Victor, Oliver, and Emily made the process fast and seamless. Thanks for helping me get the exact vehicle I wanted! More
Great Customer Service Everyone was friendly, knowledgeable and helpful. Had to do some research to complete service and fixed additional issue in a timely manner. No compla Everyone was friendly, knowledgeable and helpful. Had to do some research to complete service and fixed additional issue in a timely manner. No complaints, all good. 👍 More
VW Beetle service Charlie Koehler and the staff were very helpful in resolving my battery issue. Also appreciated the complimentary car wash and the waiting area with t Charlie Koehler and the staff were very helpful in resolving my battery issue. Also appreciated the complimentary car wash and the waiting area with the coffee/ doughnuts for an early morning appointment. More
Customer Friendly Philip Tores, my service rep. Was very accommodating and explained everything in detail Offered me a Lyft even though I didn't need one. Price of my o Philip Tores, my service rep. Was very accommodating and explained everything in detail Offered me a Lyft even though I didn't need one. Price of my oil change was reasonable. Ill be back. Thank you~ More
Seamless. Thank you ! Great experience ! Jeririd made my experience easy which I really appreciated. Thanks for the. rental and getting the car finished so quickly. !! Cha Great experience ! Jeririd made my experience easy which I really appreciated. Thanks for the. rental and getting the car finished so quickly. !! Charlie was helpful too! More
Intake Manifold Recall I made a telephone inquiry regarding an intake manifold recall on my 2009 EOS. It was confirmed and we made an appointment to have it replaced for fre I made a telephone inquiry regarding an intake manifold recall on my 2009 EOS. It was confirmed and we made an appointment to have it replaced for free since it was under warranty. The work was done in a day and a half. The service advisor kept in contact with me via text which was my preferred method. More
Good service received They were very polite.and informative. They called when they said they would be I would recommended. Worked performed was quick. I recommend this dea They were very polite.and informative. They called when they said they would be I would recommended. Worked performed was quick. I recommend this dealership More
New car purchase. I met both a sales rep (Howard) and contract manager. I came in knowing what I wanted so we sere able to get the deal accomplished quickly. I was offe I met both a sales rep (Howard) and contract manager. I came in knowing what I wanted so we sere able to get the deal accomplished quickly. I was offered a fair and surprisingly good price for my trade-in. Overall a great experience. More


