Dublin Volkswagen

Warranty and service Anthony and Phillip were both exceptional with regards to their customer service and communication. The work was done on a timely basis and waiting fo Anthony and Phillip were both exceptional with regards to their customer service and communication. The work was done on a timely basis and waiting for us when it was done. Anthony was great with his explanations, etc. More

Great service The customer service rep was extremely thorough and at the same time very nice. They provided a lyft to the shopping center because our cat would ta The customer service rep was extremely thorough and at the same time very nice. They provided a lyft to the shopping center because our cat would take a couple hours to finish. More

Recent Oil Change, 100K service Very prompt and courteous greeting by Jerrid Wood, Volkswagen advisor. The details of the recommended service were explained and the reason for the Very prompt and courteous greeting by Jerrid Wood, Volkswagen advisor. The details of the recommended service were explained and the reason for the recall on the headlights as well. More

Excellent customer service My service advisor was genuinely friendly and addressed all my concerns with a smile. I am very particular and my advisor explained to me exactly how My service advisor was genuinely friendly and addressed all my concerns with a smile. I am very particular and my advisor explained to me exactly how the diagnosis and troubleshooting would be performed. The problem with my Satellite Antenna was resolved and my vehicle was returned as clean as it was when I dropped it off. More

"Great experience" My daughter's car had a minor recall. The service advisors were both professional and knowledgable. They let me know the car's history there and made My daughter's car had a minor recall. The service advisors were both professional and knowledgable. They let me know the car's history there and made sure I was comfortable. They even helped me out getting back to the dealership once the service was finished. The second key remote never worked and they reprogrammed it for me at no charge. I highly recommend this dealership for new car purchases as well as service.. More

Excellent experience at VW Dublin I had a very enjoyable car buying experience at Dublin VW. We bought a 2019 Jetta SE from the available stock on the lot. I picked up the car a couple I had a very enjoyable car buying experience at Dublin VW. We bought a 2019 Jetta SE from the available stock on the lot. I picked up the car a couple of days ago and we love it! Our first interaction was with the internet sales manager, Jaimee. She is the type who you can trust straight away! She kept our interest alive in this dealership. Secondly, I worked with Ramin Meher, another internet salesperson. Ramin worked with us to find the right vehicle, work the numbers and finally close the deal. The last person was the funny and likable finance manager. He provided the least stressful experience of all car purchases I have done in the last 15 years. Overall a great experience! 10 out of 10 for Dublin VW! More

Fast and friendly service Went in for a recall. We were taken care of quickly and the rep took time to answer questions about the turbo and transmission computer settings. Went in for a recall. We were taken care of quickly and the rep took time to answer questions about the turbo and transmission computer settings. More

Professional and customized Very satisfied with the service and explanations of the work performed. They only performed service that were necessary and not try to push anything e Very satisfied with the service and explanations of the work performed. They only performed service that were necessary and not try to push anything else More

Short and Sweet I took my new Atlas in for a recall. It was so minor took maybe 30 seconds but while I was there I spoke with my service rep about some issues I am ha I took my new Atlas in for a recall. It was so minor took maybe 30 seconds but while I was there I spoke with my service rep about some issues I am having with the Navigation and how to get it to where I would like it. He took me in the car and we played with the Navigation a bit. Washed my car which was very nice. He was very professional and nice and I would recommend him. His name is Gerrad. More

GREAT SERVICE Always take my car for service and repairs. The car has about 98000 miles and they do a great job letting me know what service needs to be completed. Always take my car for service and repairs. The car has about 98000 miles and they do a great job letting me know what service needs to be completed. More