
Duke Automotive
Suffolk, VA

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car repairs - strut mounts Just had my car analyzed for a noise and they found my strut mounts were weakened. Had the work performed and I'm totally pleased with the quality an Just had my car analyzed for a noise and they found my strut mounts were weakened. Had the work performed and I'm totally pleased with the quality and ATTITUDE of the people who helped me. They have the nicest people at Duke Automotive and you never have to feel like you were getting ripped off - I believe in the dealership. All my cars come from there. More
new car buying experience The experience was good. All items ordered were pointed out by salesman on bill of lading. All questions were answered. Paper work completed in a time The experience was good. All items ordered were pointed out by salesman on bill of lading. All questions were answered. Paper work completed in a timely manner, and access to beverages provided. Transfer of item from vehicle to vehicle accomplished by list provided. Great attitude and friendly atmosphere. Less than two (2) hours time for transactions. Would definitely recommend this dealership/sales person to anyone seeking to buy this brand. More
First Service for New Vehicle My recent service experience was a good one. The staff was friendly and the service was performed in a very timely manner. I would recommend this de My recent service experience was a good one. The staff was friendly and the service was performed in a very timely manner. I would recommend this dealership to my friends. More
Duke Automotive Service Center is top-notch I recently took my Buick Encore to Duke Automotive for an oil change and routine maintenance. Will Roberts and Jordan Molson were very courteous. Wi I recently took my Buick Encore to Duke Automotive for an oil change and routine maintenance. Will Roberts and Jordan Molson were very courteous. Will greeted me and referred me to Jordan. While I waited in the customer lounge, I enjoyed doughnuts and coffee. The customer lounge is clean and well-stocked with coffee, soft drinks, water, and snacks, and a big-screen television. Jordan kept me informed on the progress of my vehicle maintenance. When my car was ready, she came and got me, and I was checked out and on my way. All in all, a nice experience. More
Great deal with friendly service Great experience - no hassles - everyone was super nice and received a great deal on financing .I have purchased several vehicles over the years and Great experience - no hassles - everyone was super nice and received a great deal on financing .I have purchased several vehicles over the years and have had a great experience with each purchase. More
Great experience s have had nothing but good things from sales and service reps I would highly recommend to any friends and family my future vehicles will come from he s have had nothing but good things from sales and service reps I would highly recommend to any friends and family my future vehicles will come from here More
Best Car Buying Experience Ever Never have I enjoyed buying a car until this past weekend. I am so glad that I went to Duke Automotive as the entire staff that I conversed and dealt Never have I enjoyed buying a car until this past weekend. I am so glad that I went to Duke Automotive as the entire staff that I conversed and dealt with was just phenomenal. Getting the best deal that I have ever received didn't hurt either (% off MSRP)....no going back and forth as Mike sat down with us and within 2 minutes we had reached an agreement on price. Phyllis is Sales was fabulous also and made the task a very enjoyable one. If I ever need another GM product I will certainly return to Duke. More
A great experience buying a Cadillac from Duke Automotive This is the second new Cadillac CTS I have bought from Duke Automotive. Buying from Duke is a great experience. My salesman, Jerry Butler is a true This is the second new Cadillac CTS I have bought from Duke Automotive. Buying from Duke is a great experience. My salesman, Jerry Butler is a true pleasure to work with. Jerry has guided me through both of my Cadillac purchases at Duke, and has done a fantastic job of explaining my options and working with me to make a purchase decision. More
The Best Dealership in Town The staff was friendly and very helpful. They made sure I was comfortable while going through the buying process and even with my bad credit they put The staff was friendly and very helpful. They made sure I was comfortable while going through the buying process and even with my bad credit they put me in the car I wanted the same day. More
The experience was great!! I found the sales staff to be very professional and polite. Everything was handled fast. The business office had everything ready so we were out quick I found the sales staff to be very professional and polite. Everything was handled fast. The business office had everything ready so we were out quickly. More