Duke Automotive

I am disabled vet, and most place I go people look at the way I walk. And seems to be afraid to approach me. But Paul a dealer at Duke Automotive did approach me, and ask if he can help me. I told him I a way I walk. And seems to be afraid to approach me. But Paul a dealer at Duke Automotive did approach me, and ask if he can help me. I told him I am just looking, and my brother thought I should see if I can get in a vehicle I was interested in, with my disablity. Now Paul knowing I was not ready to buy at that time, still decided to help me. He was so nice that he even pulled vehicles I liked over to me to try to get in. I did buy a 2011 Buick Regal, a year after. I remember Paul, for all the help he offer me, and I knew I would go back and deal with him. Thank you Paul and all the others their, that treated me like a whole person. More

I have worked with Scott Higbie, service advisor at Duke Automotive in Suffolk, VA for over 5 years and during that time I have been very satisfied with the service of my Suburban. Scott is always accommod Automotive in Suffolk, VA for over 5 years and during that time I have been very satisfied with the service of my Suburban. Scott is always accommodating to my schedule and the work is always completed timing. Duke has a shuttle service which takes me to and from my office which is very important to me. The driver Fred and I have come to know each other well and I enjoy the ride with him. Fred is always very polite and has gone out of his way to pick me up and get me back to the dealership before closing. Scott and the service team at Duke are always extremely polite and go out of their way to find discounts for me to save on my service. Scott has also been willing to complete every service I have asked for including washing, waxing and detailing my truck. This is all completed in one day during my other services. Overall the service at Duke has been convenient, courteous, professional and always satisfying. Because of this excellent service, Duke Automotive will be the first place I go to when I need to replace my Suburban. More

We purchased a 2011 Tahoe. Duke got the vehicle we wanted and we got a great trad-n on our old Tahoe. The enitre experience was fantastic. I highly recommend Duke to anyone. We will never shop aroun wanted and we got a great trad-n on our old Tahoe. The enitre experience was fantastic. I highly recommend Duke to anyone. We will never shop around again for a vehicle, but deal only with Duke! More

Duke has been a pleasure to deal with. Scott in particular has been extremely courteous and polite and very straightforward. I have dealt with Scott the entire time I have had my vehicle and feel particular has been extremely courteous and polite and very straightforward. I have dealt with Scott the entire time I have had my vehicle and feel very comfortable working with him. I plan to come to Duke for my next vehicle whenever that might be. J. Bradshaw More

Have been buying cars from Duke for years now and always depend upon them for all service required. Scott is always very easy to work with, and very accommodating with our schedule. We have always been ple depend upon them for all service required. Scott is always very easy to work with, and very accommodating with our schedule. We have always been pleased with the service and trust Duke when making decisions regarding our vehicles and any service/repairs needed. Scott is always pleasant and makes the trip to Suffolk a nice experience and not a chore. We recommend Duke to everyone interested in buying a vehicle or for service. More

We just bought a vehicle from Duke Automotive for the very first time. They were wonderful to work with and very knowledgeable. We got a late start and it was very close to their closing time but they very first time. They were wonderful to work with and very knowledgeable. We got a late start and it was very close to their closing time but they were willing to stay and help us with all we needed. It was a friendly atmosphere and a great buying experience. More

Excellent service completed in a timely manner. Employees Excellent service completed in a timely manner. Employees extremely friendly and caring.I have dealt with this dealership exclusively for twenty-four Excellent service completed in a timely manner. Employees extremely friendly and caring.I have dealt with this dealership exclusively for twenty-four years. They care about people and their community. They are honest and fair. Their shuttle service for the customer is unmatched. More

Anytime we have gone to Duke for service they have always been very friendly and the work was done in a timely fashion. They work with us due to the unusual hours that we work and have offered to bring the been very friendly and the work was done in a timely fashion. They work with us due to the unusual hours that we work and have offered to bring the car to us. I have never had to take the car back for any job they have done. More

We think you all are fantastic. You worked on my husband's truck and even though his file was changed to my name, since I bought my CRUZ, he tells everyone we know how fantastic you are. You are car husband's truck and even though his file was changed to my name, since I bought my CRUZ, he tells everyone we know how fantastic you are. You are caring, he gets a ride home or to if necessary and thinks that the neighborhood southern hospitality outshines that of your competitors. We are people and you remember us, that's worth your weight in gold. More