Dulles Chrysler Jeep Dodge RAM
Leesburg, VA
Filter Reviews by Keyword
By Type
Showing 402 reviews
Great proffesional experience I was from out of state and Dee and team worked with me to get everything setup and processed for me via email or phone. Made process easy and they wo I was from out of state and Dee and team worked with me to get everything setup and processed for me via email or phone. Made process easy and they worked hard to get price down to best deal they could give. When arrived to pick up car everything was ready to go and was out enjoying my car in no time. Thanks guys! More
Not your typical dealership experience! I have to say, working with Stephen Mitchell was a blessing. Never in my life did I think I would be happy to do business with a car salesman (and my I have to say, working with Stephen Mitchell was a blessing. Never in my life did I think I would be happy to do business with a car salesman (and my prior car purchases substantiates my fear of car salesmen for obvious reasons). In a nutshell, the whole transaction was stress free. No aggressive/pushiness car salesmen are notorious for. We (my wife and I) got a great deal on our new Jeep and trade-in with very little haggling. I thought it was too good to be true, so I checked Edmunds.com, KBB, and truecar.com to see the real value of the new Jeep and what my old Jeep was worth and the deal I got beat both! Now Murphy's a funny guy and nothing ever goes that smoothly... Just as luck would have it, there was a slight problem with the car we bought and it was after 7pm on Sunday evening, meaning there was nobody from service who could take care of it (literally a 5 minute fix). Stephen was so apologetic and displayed a lot of empathy, though it was not something he did. He gave us an identical Jeep to use until I can come back and pick up the new one the next day (note: the dealership is in Leesburg, I live in Alexandria, and work in DC i.e. ended up putting over 100 miles on the new loaner). OK. Enough rambling. I would definitely recommend Dulles Motorcars to anyone looking for a Jeep, and would especially recommend you seek out Stephen to sell you your new car. I cannot say enough what a pleasant experience he made it. More
Dedicated to making the deal Buying a new vehicle is not easy. There is a lot of haggle back and forth, because both parties feel the need to come to an agreement that puts each Buying a new vehicle is not easy. There is a lot of haggle back and forth, because both parties feel the need to come to an agreement that puts each individual in a better situation comparatively than the other. Marques understands this, and is very dedicated to making a deal that is reasonable and fair. Dulles Motorcars already has the most competitive prices available to similar models, and Marques is persistent in ensuring that he will earn your business by carrying out a fair negotiating process. While shopping for my vehicle, it was very comforting when a salesman like Marques actually backs up the phrase "what do I have to do to get you in this vehicle?" More
Hreat experience Sale team was very helpful and knowledgeable. Management very involved with sale making communication easy and move the sales process along quickly. Sale team was very helpful and knowledgeable. Management very involved with sale making communication easy and move the sales process along quickly...buying my next Jeep from them... More
Service is above and beyond!!!!!! Being in the military and constantly moving around the world, I've purchased many cars from many dealerships. This dealership is the best one yet. Being in the military and constantly moving around the world, I've purchased many cars from many dealerships. This dealership is the best one yet. The entire team did everything possible to get me the deal I wanted. Marques was there from the beginning and even went to another dealer to bring back the SUV I wanted. I did my research and traveled from out of town because I was so impressed by Marques and the rest of the team! Don't waste your time at other dealerships and their empty promises. Go to Dulles, ask for Marques, and ride away in style for a great price! More
Great Dealer Experience Highly recommend Dulles Chrysler Jeep Dodge RAM. My sales consultant Missy Collins was extremely helpful and used none of the sales tactics I've seen Highly recommend Dulles Chrysler Jeep Dodge RAM. My sales consultant Missy Collins was extremely helpful and used none of the sales tactics I've seen from other dealers. There was no haggling back and forth on price. I simply said give me your best price and we will go from there. Took no more than 15 minutes to agree on a price for my new Grand Cherokee. This is the second vehicle I've have purchased from this dealer and both experiences were great. If you want to get a good deal without out the hassle go to Dulles Chrysler and ask for Missy Collins! More
Straight forward, friendly, and experienced I had been searching for a new vehicle all day when i finally got to Dulles Motorcars. Tom was extremely helpful and very patient with me being picky I had been searching for a new vehicle all day when i finally got to Dulles Motorcars. Tom was extremely helpful and very patient with me being picky about the exact right vehicle. Eventually, after the dealership would have normally closed, we found the right car and Tom stayed with us to make sure all the paper work went through. Mike in the Finance dept. was great as well making the process simple to understand and quick. Overall i love my new vehicle and had a great experience with the whole team there. More
Worth the 90 minute drive A friend of mine purchased a Wrangler from Bryan Scrafford at Dulles Motorcars and said it would be worth the 90 minute drive up there. He was right. A friend of mine purchased a Wrangler from Bryan Scrafford at Dulles Motorcars and said it would be worth the 90 minute drive up there. He was right. Bryan worked to get me the right vehicle and at the price I was looking for. Well worth the trip. More
Best Buying Experience Ever! On Saturday I found out that my 2003 Mazda Tribute needed over $4000 in mechanical repairs, more than the truck was worth, so I went on-line and began On Saturday I found out that my 2003 Mazda Tribute needed over $4000 in mechanical repairs, more than the truck was worth, so I went on-line and began searching for dealerships that could handle people with really bad credit. This morning, 4/6/15, I began my search in Leesburg and ended up at Dulles Motorcars, 107 Catoctin Circle, SE. My daughter and I went in and were greeted by Ray Hartley, their Fleet Manager. I explained my situation (bad credit coupled with desperately needing transportation), he took us into his office and said "let's figure this out". He went to his whiteboard and wrote down the steps needed to be done, starting with getting credit approval. He said, without that, there was no need to continue, which was so refreshing. In the past, dealers get you all hyped up on the vehicle of your dreams, then you sit for 4 hours just to find out they can't finance you or they can if you can make $800/month payments. I had a title loan on the Mazda and Dulles Motorcars still accepted it in trade and were going to pay off the title loan, they gave me $2800 in trade, which left me speechless!! Ray asked what my monthly limit was, which I told him, and then he went to work. Not only did I get approved by their lender, was able to trade in the crippled Mazda but they were able to put me into a 2013 Jeep Patriot for about what my title loan payments were!! Brittany Hendrickson, their Sales & Leasing Specialist was so nice, worked hard to get my financing and explained everything that was happening. She even apologized when we had to wait for a long period of time, which was no problem since I knew folks my credit take longer than others to get approved. Between Ray and Brittany, this was the BESTEST car buying experience I've ever had and I highly recommended Dulles Motorcars to anyone out there with bad or good credit who are looking for a new or used vehicle. It was so nice not to be treated like a second-class citizen because of my credit and to not being left sitting alone around for hours on end. Ray and Brittany would pop in to update us on what they were doing and where they were in the process. Dulles Motorcars was there when I needed them!! More
Top Tier Customer Service Bought a new Jeep this past weekend. Quality everything at Dulles Motorcars, especially the staff. Jim Gates delivered as promised. I would recomme Bought a new Jeep this past weekend. Quality everything at Dulles Motorcars, especially the staff. Jim Gates delivered as promised. I would recommend these guy to anyone in the market for a vehicle. More

