Dulles Kia

EXCELLENT OVERALL EXPERIENCE Dulles Kia really took good care of me. I happened to swing by on a Saturday to test drive a Soul, from the moment I pulled into the lot the staff wa Dulles Kia really took good care of me. I happened to swing by on a Saturday to test drive a Soul, from the moment I pulled into the lot the staff was accommodating and friendly. I received assistance right away and was directed to my sales associate Eric White, who was awesome. I explained to him that I was only interested in test driving it that day and he did not pressure me at all. We took a stroll to look at the vehicles they had in stock and I picked a color. While I waited for him to grab the keys I was able to grab some food as they were having a BBQ on Saturday. Whoever, thought of that idea is brilliant because it really made the overall experience relaxing and it was nice to meet some of the Dulles team. Plus who doesn't like BBQ!! While I didn't purchase that day I decided to price out some other local dealers to see what my options were and I should have just stuck with Dulles from the start. They clearly explained the costs and my payments and I received an excellent deal with no run around. I couldn't be more happy!! I just want to say thanks to Eric for your patience and quick follow-up to all of my questions . I also want to thank Sales Manager, Howard Hubbard for securing me such a great deal and over in Finance, Chris Hunter for making signing all the paperwork a pleasant experience. You really have an awesome team that works well together and made the car buying experience a good one. Keep up the great work and thanks again! More

"NO PRESSURE" Nice experience. This is my 3rd Kia. I bought 2 from previous dealerships and working with Dulles Motorcars was a good experience. No more dealersh Nice experience. This is my 3rd Kia. I bought 2 from previous dealerships and working with Dulles Motorcars was a good experience. No more dealerships for me other than Dulles Motorcars. Eric and Brittany were awesome to work with! More

AMAZING CUSTOMER SERVICE! I was suckered into buying a 2015 Kia Forte at Don Beyer Kia Falls Church, the sales man had me drive another Kia that was a step up from mine with al I was suckered into buying a 2015 Kia Forte at Don Beyer Kia Falls Church, the sales man had me drive another Kia that was a step up from mine with all the bells and whistles and told me that the car I wanted was the same but the color and interior was different, so I went ahead and signed the lease and came and picked it up the next day.. I was not happy. The engine was a lot smaller and it was 2 wheel drive. When Winter came around, I could barely drive to work in 1" of snow, my car was all over the road. I ended up keeping the car for a year and decided to come into Dulles Motor Cars (Kia) and told Richard that I wanted an AWD SUV but I was afraid I wouldn't get approved because of my negative equity, so he showed me the Kia Sorento and the Kia Sportage and I fell in love with the Sportage. He asked me what was the Top dollar I could pay per month and he will make it happen and he DID! The Finance manager even added a 4 year oil change service and tire rotation package and Gap Insurance and still kept it at the same monthly price! I am BEYOND happy with the service I received. I cant thank Rich enough! This is such an amazing dealership with OUTSTANDING Customer Service. 10/10! More

2015 Optima SXL Compared to other volume dealers in the DMV, I can honestly say that the environment at Dulles Kia is refreshing. I worked with Jen and Gary. Both o Compared to other volume dealers in the DMV, I can honestly say that the environment at Dulles Kia is refreshing. I worked with Jen and Gary. Both of them are did everything possible to close the deal. I'm a very satisfied customer. Thank you Dulles Motorcars. More

Cooperative and Low-Pressure When looking for a 2015 Kia Sedona SX recently, I wanted to shop around and begin to compare inventory and pricing between dealerships BEFORE spending When looking for a 2015 Kia Sedona SX recently, I wanted to shop around and begin to compare inventory and pricing between dealerships BEFORE spending itme driving around from dealer to dealer gathering preliminary pricing information and getting a baseline for negotiations. When I e-mailed Dulles Kia for information, I quickly received a responsive phone call and e-mail from salesman Jeff Slusser, who gave me really honest, useful information. Although I ended up buying my Kia from another dealership (they just happened to be able to offer me a better price at that time), there's no doubt in my mind that Jeff's approach to sales and his responsiveness to my needs and concerns merit a 5-start rating here. More

Best customer service ever The people in the service are really worked with me to help me stay in my budget. Mandy was very friendly and helpful. The service area was neat. The people in the service are really worked with me to help me stay in my budget. Mandy was very friendly and helpful. The service area was neat. More

Service visit Quick state inspection and tire rotation. In and out in roughly an hour. Service staff very friendly and waiting area very clean. Would greatly reco Quick state inspection and tire rotation. In and out in roughly an hour. Service staff very friendly and waiting area very clean. Would greatly recommend this dealership. More

Happy Ending After traveling a long way to the dealership the employees went above and beyond to get me a price I could live with when an online pricing error (not After traveling a long way to the dealership the employees went above and beyond to get me a price I could live with when an online pricing error (not in my favor) was discovered. More

Great Experience Excellent Customer Service by Brittany and Sammy!!. Lot was over crowded and hard to get around, took longer than wanted to finish paperwork but staf Excellent Customer Service by Brittany and Sammy!!. Lot was over crowded and hard to get around, took longer than wanted to finish paperwork but staff was very accomodating. More

Great Experience Usually the car buying experience can be painful but not here, everyone at the dealership was great at getting us the best deal! I went on Sunday the Usually the car buying experience can be painful but not here, everyone at the dealership was great at getting us the best deal! I went on Sunday the 7th of December around 330 and left with a new 2015 Sportage a little after 5. The finance guy was great! Even though he's a Clemson Fan! GO LSU! Our Sales rep David was superb. Look forward to taking my car there for service. More