Dulles Kia
Leesburg, VA
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58 Reviews of Dulles Kia
Definitely would not deal with this dealer Had to get a second 30 day tag due to not receiving regular tags in time. Did not receive any conformation on which bank was used to finance my vehicl Had to get a second 30 day tag due to not receiving regular tags in time. Did not receive any conformation on which bank was used to finance my vehicle. The financing wasn't approved until the due date of first payment was to be made. Payment book showed up exactly one week late of 1st payment due date. Every time I called, no one would answer their phone, left numerous messages, hard to talk to anyone at this dealership. They were eager to sell and get my down payment but that's it. Still haven't received 2nd set of keys. Tried calling the owner, left message, he still had yet to call. I live in Maryland, had to pay for my own inspection. Car dealer in Pennsylvania I dealt with before reimbursed me. Definitely would not go back or recommend anyone to deal there. More
New Kia Angela Battle and Dulles Motorcars were very helpful and took care of us during the purchase of our new Kia Sportage!From the test drive to the paperw Angela Battle and Dulles Motorcars were very helpful and took care of us during the purchase of our new Kia Sportage!From the test drive to the paperwork it was an excellent experience! I will highly recommend to others! More
KIA Dulles Responded to an urgent request for service expeditiously, professionally and on a personable level. Staff was courteous and very helpful. Thank you. C Responded to an urgent request for service expeditiously, professionally and on a personable level. Staff was courteous and very helpful. Thank you. Cheers. Peter Schlenk More
Love my kia Love my new Kia Soul! Thank you for helping me find the perfect color, features and car for me. I am truly happy. Thank you! Love my new Kia Soul! Thank you for helping me find the perfect color, features and car for me. I am truly happy. Thank you! More
Great service as usual Once again, impeccable seasonal service at Dulles Motorcars. Mark runs a great operation, supported by a dedicated team or professionals with great so Once again, impeccable seasonal service at Dulles Motorcars. Mark runs a great operation, supported by a dedicated team or professionals with great soft skills. This time is was retirement of worn out snow tires on our Kia Rondo , alignment and new brake pads in anticipation of inspection renewal. Thanks, as always, for a service experience that keeps us with Dulles Motorcars service even after buying two Priuses! More
Smooth transaction. Great service at Kia Dulles. One hiccup was I was told that my appointment was at 7am and you didn't open till 7:30am. hiccup was I was told that my appointment was at 7am and you didn't open till 7:30am. More
Very responsive and knowledgable. I felt comfortable with the price negotiation and feel it was a win/win. I really appreciated the team hanging around on Sunday evening to complete the transaction and with the price negotiation and feel it was a win/win. I really appreciated the team hanging around on Sunday evening to complete the transaction and having the paperwork together as I was not able to get to the dealership until 4:30pm. Nice job. More
Traded and purchased new Kia Sorrento. They could not take a rear tag out from the traded vehicle at the moment, so they told me that it will be mailed to me next day using Fedex. Tag never came to me a take a rear tag out from the traded vehicle at the moment, so they told me that it will be mailed to me next day using Fedex. Tag never came to me and checked with the dealer and sales person, then he told me that tag was directly sent to MVA. Few months later, I was contacted by MVA that rear tag was never returned!!! So, the dealer and sales person was lying whole time. Now I am contacting the dealer and sales person and I told them what I need. Basically a letter saying what happened, so I can submit that to MVA. Sales person told me that it will be mailed, but letter never came. Now I am trying to contact sales person and he never picks up the phone or return me a call back for more than one month!!! What kind of professionalism is this? I will NEVER go back to this dealer, even for a service and will not recommend this dealer. More