Duncan Acura Audi

Excellent Service!! from initial phone call to check inventory to coming into the dealership the experience was fantastic. No pressure, great price for the lease and trad from initial phone call to check inventory to coming into the dealership the experience was fantastic. No pressure, great price for the lease and trade in with NO HAGGLING! Highly recommend this dealership and the folks who work here. Thank you Craig and Scott. More

Worth the Trip Our experience at Duncan Acura (Leslie, Scott & Mike) was truly a pleasure! Great hospitality was extended to us during our entire purchase process. D Our experience at Duncan Acura (Leslie, Scott & Mike) was truly a pleasure! Great hospitality was extended to us during our entire purchase process. Duncan Acura is not your typical car dealership--they strive and succeed in being a friendly, welcoming dealership. Thanks to the internet we found this gem! More

Great friendly staff from sales to service department. I went because of a recall on the airbags of my 2003 Acura. I have never been to a service department and been treated so good. We looked at the new a I went because of a recall on the airbags of my 2003 Acura. I have never been to a service department and been treated so good. We looked at the new acuras & Craig Johnson helped us and we purchased one. The service could not have been any better, this day and time you do not get service like this very often. Thanks for the great service. Lesa Mabe More

stress free experience I had my wife's acura in for service. While waiting I met Robert Medlin in the showroom. I was looking for a vehicle for myself and Robert patiently h I had my wife's acura in for service. While waiting I met Robert Medlin in the showroom. I was looking for a vehicle for myself and Robert patiently helped me find just the right one. All the employees were very courteous, helpful, and professional. More

Leslie Thomas - Our experience We were very impressed by Leslie in our recent car purchasing experience at Duncan Acura. She was exceptionally helpful, knowledgable, patient. You ha We were very impressed by Leslie in our recent car purchasing experience at Duncan Acura. She was exceptionally helpful, knowledgable, patient. You have a star employee on your hands! We were very pleased with her service, so much so that we purchased not one but two vehicles through her in a one-month window. Thank you Leslie - you're the best!! More

Easy, Relaxed, Enjoyable Experience We were looking for a car for our son in college. Robert was recommended to us, and we can understand why. He was very helpful and addressed our con We were looking for a car for our son in college. Robert was recommended to us, and we can understand why. He was very helpful and addressed our concerns without pressure. He helped us find just the right car at the right price. We have purchased several cars from other dealerships in the past, but this was our best experience. We will be back. More

"Boutique" Dealership with charming sales team I found my vehicle on line on Sunday and sent an email expressing my interest. Robert Medlin called a few minutes after the dealership opened on Monda I found my vehicle on line on Sunday and sent an email expressing my interest. Robert Medlin called a few minutes after the dealership opened on Monday. A few minutes after noon I arrived from another state, hoping my trip had not been in vain. My requested vehicle was ready for a test drive, I loved it, and decided to buy it, greatly relieved that I didn't have to haggle. The trade in value of my car was exactly what I expected, so I was not surprised at the bottom line. Paperwork went well and smoothly, managed by charming Chris Loftin, with a little time to chat with Robert while we waited, I thought he was just like one of my sons. I was impressed with the cleanliness and décor of the dealership. As a matter of fact, we determined that it could be classified a "boutique dealership" if such existed. My new car was detailed way above and beyond necessary by a nice young man whose name I didn't get. All in all, my experience was the best car buying experience I have ever had, and I have had many in my 70+ years. Robert and Chris were beyond patient and helpful, the pricing was acceptable, and the car was exactly as described. I recommend Duncan Acura and Audi with no reservations. More

Best buying experience This was our first experience buying from Duncan and our sales rep, Bill Call. It was by far our best buying experience ever. Bill was very helpful, This was our first experience buying from Duncan and our sales rep, Bill Call. It was by far our best buying experience ever. Bill was very helpful, patient and never pressured us to make a rushed decision. The service and follow-up since the purchase has also been top-notch. More

Comfortable, reasonable transaction My son found an Audi in which he was interested. He did all the leg work but was inexperienced, having never bought a car. We went to the dealers My son found an Audi in which he was interested. He did all the leg work but was inexperienced, having never bought a car. We went to the dealership and met Robert Medlin. He was very comfortable with himself and easy to deal with. I felt that the rationale that he provided for the pricing of the car was reasonable. There was no haggling. I later talked with the manager, Scott Carder who was equally pleasant. All in all, it was a very good experience. More

Excellent Sales and Service Leslie Thomas helped me pick a great 4WD car despite my limited budget. Although she had an injured foot, it didn't slow her down. Jim Sanders worked Leslie Thomas helped me pick a great 4WD car despite my limited budget. Although she had an injured foot, it didn't slow her down. Jim Sanders worked quickly and efficiently to get me great financing. The car was quickly prepped for delivery. A great experience overall! More