Duncan Hyundai

Excellent Experience on Purchase of Two Vehicles My fiancé and I have purchased two used vehicles from Duncan Hyundai. The first was a used 2008 Accord for my fiancé, the second was a trade in of my My fiancé and I have purchased two used vehicles from Duncan Hyundai. The first was a used 2008 Accord for my fiancé, the second was a trade in of my used 2012 Jeep Rubicon for a 2010 Infiniti QX56. Mike Procaccio handled the first transaction with my fiancé, and was very friendly, patient, was not aggressive in his sales approach, and negotiated the deal with professionalism and class. He followed up after the sale and she has been very pleased with the car. I worked with Nick Lennartz on my trade-in. On short notice, he had the vehicles I was interested in ready to drive, pulled up to the front, answered all my questions, and even helped me negotiate a deal that I felt very good about. In addition, he even came to Roanoke with the final paperwork (as I was time constrained the day I looked at the vehicles), to make it convenient for me to finalize the deal. He even went so far as to buy my fiancé and I a gift for our baby-to-be, who was born a few weeks after we purchased the vehicle. Both of these guys are great, and I will be a loyal customer of Duncan as a result. Kudos to the management of the dealership for employing such great, customer oriented employees. More

Our "new" used Jetta My family and I came in after seeing a online advertisement for a 2008 Jetta. We came to the dealership planning to look at the car, but we were so i My family and I came in after seeing a online advertisement for a 2008 Jetta. We came to the dealership planning to look at the car, but we were so impressed with the car and the price, we ended up purchasing the car that same day! Our salesman, Mr. George Grey, was kind and incredibly patient with us. We were at the dealership for several hours with our kids (which all parents know can be a nightmare!) but the dealership had a great area for the kids to play, and watch television. Mr. Grey was so patient while I spent over an hour trying to decide on the purchase! I didn't feel rushed in any way. I feel like we've made a new friend, as we talked about our families and various car chat :) Thank you again Mr. Grey for all you did for our family! You've touched our lives! More

Excellent Experience Michael Procaccio and Seth Parris facilitated an excellent buying experience. Both were very knowledgeable and went to extra lengths to make sure we Michael Procaccio and Seth Parris facilitated an excellent buying experience. Both were very knowledgeable and went to extra lengths to make sure we understood the cars we were considering. The follow-up also demonstrated a keen sense of what a contemporary car buyer needs and expects. We would highly recommend the dealer and the sales team of Michael and Seth. More

Nice. Spent the day at the dealership but Nick and the other employees made it go by smoothly. Even watched a bowl game during the day. Spent the day at the dealership but Nick and the other employees made it go by smoothly. Even watched a bowl game during the day. More

First Car Bought At Dealership! Michael provided great service while I was shopping for my new car. He was very helpful and provided us with all the information I needed to make an Michael provided great service while I was shopping for my new car. He was very helpful and provided us with all the information I needed to make an informed decision. More

So far I'm surprised and happy A few years ago I test drove a sonata and the car was ok. Started test driving cars again a few weeks ago and had my eye on a different more expensiv A few years ago I test drove a sonata and the car was ok. Started test driving cars again a few weeks ago and had my eye on a different more expensive car. My husband kept telling me to give the sonata another test drive. I'm glad I did. I was surprised and very happy with the car. The salesman was very helpful and patient. My husband and I had several question and they made sure to answer all our question before we left the dealership. I hope the car continues to surprise me as I learn about the car. More

My 4th purchase from Duncan and it was GREAT!!! I purchased a used 2011 Suzuki SX4 on 11/3/14 . Nick Lennartz was great to deal with. When car shopping I always end up at a Duncan dealership. GREAT! I purchased a used 2011 Suzuki SX4 on 11/3/14 . Nick Lennartz was great to deal with. When car shopping I always end up at a Duncan dealership. GREAT!! people GREAT!! price. Thanks . Laymon Giles More

A Good Car at a Great Price - After a Little Work! Went to this dealership after finding a deal at CarGurus.com. Wanted to trade in and get a car with less miles and more dependability. After I drove Went to this dealership after finding a deal at CarGurus.com. Wanted to trade in and get a car with less miles and more dependability. After I drove the Lincoln that I came to see, I wasn't "wowed" by it. Then I saw a 2003 Nissan Maxima - good price, fine looking and running car. Told Nick Lennartz my salesperson that I had to talk to my wife and consider it. No problem-no pressure! Great to deal with. After two days, I secured financing and came back. Nick was very friendly and honest - I will be referring customers to him! Financing was hard to get through - and it took too long. I came with money from my bank, and I expected a fairly quick close, Not so. Three hours, much of it wasted by trying to push my monthly payments up. This is NOT reflective of Nick - so please let this young man serve you! He was exceptional. Note to financing: I understand that you are trying to watch out for people and their best interests - but if they can't afford a coverage or down-payment, no amount of discussion is going to change that fact - it may not be much to you, but even $10 more a month or coming up with almost a week's wages for down money sometimes just isn't possible! But...I love the car! And Nick, you da man. Lord willing, I will be seeing you in the future. Good job. More

Very Happy With My Purchase !!! I just bought a 2011 Jeep Liberty today from Duncan in Christiansburg. I was very pleased with the staff that helped me. Nick was an excellent salesm I just bought a 2011 Jeep Liberty today from Duncan in Christiansburg. I was very pleased with the staff that helped me. Nick was an excellent salesman. He drove my Jeep from Chritisansburg to Roanoke for me, being that I didn't have a driver with me. Great people to deal with and professional. Thank you Duncan!!! More

Duncan is a Great place to buy a car! I bought my new Hyundai on October 18th, 2014. It was my birthday, having visited numerous dealer lots and taking soooo many test drives I finally end I bought my new Hyundai on October 18th, 2014. It was my birthday, having visited numerous dealer lots and taking soooo many test drives I finally ended up at Duncan. I live in Roanoke and while it is a drive from my home it was totally worth it! My sales professional was Michael Procaccio. I would recommend him to anyone that is looking for a new car. He was patient and encouraging...a remarkable young man. Thank you Michael & Duncan for making my new car purchase pleasurable! Danielle Hartleben More