Duncan Hyundai

Wonderful Everyone was wonderful to work with - my sales rep was the best - Nick Lennartz!! He was very informative as well as straight forward and listened to Everyone was wonderful to work with - my sales rep was the best - Nick Lennartz!! He was very informative as well as straight forward and listened to all my request. More

great experience I went to purchase a new vehicle in which I knew what I wanted and the salesman Michael Procacco made It a very pleasant experience and listened to my I went to purchase a new vehicle in which I knew what I wanted and the salesman Michael Procacco made It a very pleasant experience and listened to my requests of what I wanted. More

Fast, Friendly, Helpful experience I went in search of a new car to replace my recently recalled Chevrolet Cobalt, and Seth helped me find what I wad looking for and even though the loa I went in search of a new car to replace my recently recalled Chevrolet Cobalt, and Seth helped me find what I wad looking for and even though the loan process took longer than I was expecting, he did everything he could to help. Saying even though the company lost some money, I could still get thr car. More

I was a returning customer - were you not listening? My husband and I went to the dealership Saturday to look at the Honday CRV, I currently own a Honda CRZ but we are looking to grow our family so it ma My husband and I went to the dealership Saturday to look at the Honday CRV, I currently own a Honda CRZ but we are looking to grow our family so it made sense to go where we purchased our CRZ at. We had a couple of questions on a potential issue with the CRZ and we were unfortunately passed around, there was no motivation to want to help. Ms Sweet approached us when we headed to showroom and showed us a couple of Honda CRV models. This was on Saturday or memorial weekend so there were some great delas going and we wanted to know the dealer price specials going on with the Honda because we may look to trade that same day. We asked for the pricing, and while at the standing desk in the middle of the showroom and getting pricing information for us, Ms Sweet walked away and went to deal with another customer, Leo then approached us and asked if he could get us a brochure we said yes, the Honda CRV, and he informed that they are out, we already knew that, we informed that Ms Sweet was helping us but she walked away and Leo informed us "she is with a returning customer", I was very upset because WE were also returning customers and she knew that, to not even excuse herself, just left us hanging. Only when we were leaving did she come to get us and tried to get my contact information, I did not provide her with it and walked away furious. On that afternoon I must have told half a dozen people about the poor experience I had at the dealship. I am one who will fill out surveys and praise people and companies for a job well done, but this was absolutely terrible. Must have been how we were dressed I thought; since we had just come back from a hike...On the way home we stopped at the Honda dealership to talk to their sales folks and that is when we learned that Duncan was not out of the brochures, they have to be downloaded now...couldn't someone have informed me of that? Now I am left with still having a problem with my CRZ and a poor experience that it has left a terrible taste in my mouth. More

Thanks for everything I know that Julie works on the Honda side but I love the Hyundai Elantra and I have worked with Julie in the past so I asked her to help with this veh I know that Julie works on the Honda side but I love the Hyundai Elantra and I have worked with Julie in the past so I asked her to help with this vehicle cause she is the best More

Bought a lot of cars in my 72 years, best ever Julie was fantastic, in just a few hours we closed the deal, she knows her job and manages her time extremely well, they are lucky to have her. Anthon Julie was fantastic, in just a few hours we closed the deal, she knows her job and manages her time extremely well, they are lucky to have her. Anthony did a very thorough estimate of the condition and value of my trade in that was fair and what I expected. Paula was pleasant and very happy, a delight to give my money to, just wish she would have let me keep her good pen, but I realize if she did she would have to own a pen factory just to keep up with alll the customers she helps. Great job by all. Dennis Kennedy More

Phenomenal Experience with Duncan Hyundai I live in Middle Tennessee, and was a little hesitant about purchasing a car sight unseen. I don't regret the decision whatsoever. They have earned an I live in Middle Tennessee, and was a little hesitant about purchasing a car sight unseen. I don't regret the decision whatsoever. They have earned another loyal customer, even 5 hours away. Everyone I dealt with was exceptionally helpful. I never had a problem getting in contact with anyone over the couple days it took to finalize the deal through phone calls and emails. It wasn't your typical car purchase since it wasn't face to face. But if it was that easy 5 hours away, I can't imagine how great it would be if I were to actually walk into the dealership and go through the standard process. They were honest and straight forward, willing to work within my budget, and were on top of any questions I had. Even the gentlemen that delivered the car were great. Again, they earned another loyal customer, and I would highly recommend them to anyone. More

I purchased a 2013 Elantra GT on January 31, 2014 . I could not have asked for better service! Tim, David, and Paula were extremely helpful, friendly, knowledgeable, and patient. They answered all of my could not have asked for better service! Tim, David, and Paula were extremely helpful, friendly, knowledgeable, and patient. They answered all of my questions. I would highly recommend Duncan Hyundai to anyone! More

I trade cars often, and I enjoy riding through lots just to LOOK. This dealership needs to tell its employees to not "RUSH THE CUSTOMERS CAR"....I mean,literally, they approach the car before you even get to LOOK. This dealership needs to tell its employees to not "RUSH THE CUSTOMERS CAR"....I mean,literally, they approach the car before you even get a chance to see if there is something you are interested in. A HUGE turnoff! And once I did actually try out a car there, and was pressured by the salesperson to come inside and meet his sales manager,I told him I didnt have time I just wanted to evaluated the car and decide if it was one I might consider, He went so far as to say that he "would get in trouble" if I didnt come in. DESPERATION for sales is not a good quality for a dealership to have. I have tried to work with them twice previously, and they will not budge on their pricing. I'm taking them off my list of dealers even to consider. CHANGE in business practices are needed here very badly, I'm surprised they can even survive against SHELOR. More