Durand GMC Cadillac

I was working with Acton fleet sales to purchase a cadillac escalade that originated with Durand Cadillac. The deal went through, car was delivered last weeknd and the MSO wasnt delivered. Apparently cadillac escalade that originated with Durand Cadillac. The deal went through, car was delivered last weeknd and the MSO wasnt delivered. Apparently this dealeship didnt ship the MSO to me until way after vehicle was delivered. Incompetent dealership and staff More

I recently had a great experience buying a GMC box truck here. From the initial phone call I had with the sales person, Ralph, I knew I was at the right place. I got a great financing deal with warranty, here. From the initial phone call I had with the sales person, Ralph, I knew I was at the right place. I got a great financing deal with warranty, they fully prepped the truck including inspecting the vehicle, then delivered it to my shop the next day. I’ve been buying Fords for the last 10 years, but unfortunately the dealership I’ve been using has gone downhill. I got5 new 2021 ford vans this year, two of which had defective parts, I had to wait 3 months for a e brake cable that was defective. I will 100% be shopping with Baker the next time I have a need More

JC's salesmanship and support JC was extremely helpful throughout the process, making himself available every step of the way. He assured us we could contact him in the future if JC was extremely helpful throughout the process, making himself available every step of the way. He assured us we could contact him in the future if there are problems. More

5 star Treatment John “the happy” camper was an amazing salesman. He was very thorough in answering all of our questions and with helping us select the correct vehicle John “the happy” camper was an amazing salesman. He was very thorough in answering all of our questions and with helping us select the correct vehicle for all our families needs. He was personable and knowledgeable. More

WONDERFUL I been coming to Baker Cadillac for many years and I have not had any bad experiences when purchasing a car or having any service a car. I been coming to Baker Cadillac for many years and I have not had any bad experiences when purchasing a car or having any service a car. More

Failed starter I have been a customer at Baker Cadillac for years and while I have appreciated the good quality service, loaner car and fair prices, last Friday even I have been a customer at Baker Cadillac for years and while I have appreciated the good quality service, loaner car and fair prices, last Friday evening Baker Cadillac was at its best! I left work in the evening only to find my car would not start. I called Baker around 4.40pm and by 5pm they had sent someone to jump start me and when that failed they gave me a loaner at that late hour and fixed my starter by 12pm on Saturday! Thank you Tom and Andy! :) More

Amazing experience for a first care sale! This purchase was my first car purchase with everything in my own name, so I was a little nervous about how the whole process would work. I had no rea This purchase was my first car purchase with everything in my own name, so I was a little nervous about how the whole process would work. I had no reason to be nervous after dealing with Ryan and Rob! Ryan was very professional while still treating me, my boyfriend, and my mom like friends. Rob was as helpful as could be with the financing process, and really made me feel comfortable with my payments and everything else that comes along with buying a car. I could not have asked for a better first buying experience and I will definitely be back for my next purchase! More